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AACE International CCP Dumps

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Total 189 questions

Certified Cost Professional (CCP) Exam Questions and Answers

Question 1

An American company plans to acquire a new press machine from a Dutch manufacturer under the following conditions. One question remaining to be answered is the expected amount of capital recovery when salvage is accounted for.

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The following question requires your selection of Scenario 1.4.15Q from the right side of your split screen. using the drop down menu, to reference during your response/choice of responses

What is the amount of capital recovery with salvage?

Options:

A.

$11,499.00

B.

$4,124.00

C.

$9,876.00

D.

$10,765.00

Question 2

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The following question requires your selection of CCC/CCE Scenario 28 (3.7.50.1.7) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

An unbalanced bid methodology can best be used by:

Options:

A.

Engineer/contractor working for the owner (Plan B)

B.

Subcontractor working for contractor (Plan A or B)

C.

Contractor working directly for engineer (plan A or B)

D.

Engineer working for the owner (Plan A)

Question 3

If you deposit $100 per month for two (2) years and earn interest at 12% APR (Annual Percentage Rate) compounded monthly, how much will you have at the end of the period?

Options:

A.

$2,424

B.

$2,976

C.

$2,688

D.

$2,697

Question 4

______________can be defined as the determination of that course of action or combination of alternatives that yields either the lowest cost or the highest profit.

Options:

A.

Economic optimization

B.

Simulation

C.

Linear programming

D.

Dynamic programming

Question 5

Which of the following is NOT an advantage specific to a cost reimbursable contract?

Options:

A.

Evaluation of proposals are much simpler

B.

Provides flexibility in dealing with changes

C.

An early start can be made

D.

Owner controls all aspects of the work

Question 6

An agricultural corporation that paid 53% in income tax wanted to build a grain elevator designed to last twenty-five (25) years at a cost of $80,000 with no salvage value. Annual income generated would be $22,500 and annual expenditures were to be $12,000.

Answer the question using a straight line depreciation and a 10% interest rate.

If you buy a lot for $3,000 and sell it for $6,000 at the end of 8 years, what is your annual rate of return?

Options:

A.

10.4%

B.

9.1%

C.

8.3%

D.

9.9%

Question 7

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of thedesign contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

Which of the following percent complete measurement techniques is best suited for long-term non-production accounts (such as overhead accounts)?

Options:

A.

Ratio/level of effort

B.

Start/finish

C.

Units completed

D.

Incremental milestone

Question 8

An agricultural corporation that paid 53% in income tax wanted to build a grain elevator designed to last twenty-five (25) years at a cost of $80,000 with no salvage value. Annual income generated would be $22,500 and annual expenditures were to be $12,000.

Answer the question using a straight line depreciation and a 10% interest rate.

Which of the following should be included in the life-cycle cost analysis of a power plant?

Options:

A.

Construction cost, operating cost, maintenance cost

B.

Factory expenses, distribution expenses, mark-up

C.

Capacity factor, end product units, physical dimensions

D.

Resources, work activities, final cost objects

Question 9

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The following question requires your selection of CCC/CCE Scenario 6 (2.7.50.1.3) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

Calculate the mean unit cost.

Options:

A.

$48.09

B.

$48.22

C.

$48.35

D.

$46.59

Question 10

When measuring progress using tasks that lack readily definable intermediate milestones and level of effort required is difficult to measure, the best methods to use is:

Options:

A.

Start/finish

B.

Weighted or equivalent units

C.

Incremental milestones

D.

Cost ratio

Question 11

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of the design contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

After an individual's safety needs are met, what needs would the individual be motivated to fulfill next in Maslow’s hierarchy of needs?

Options:

A.

Belonging needs

B.

Self-actualization

C.

Knowledge

D.

Pay and compensation

Question 12

An agricultural corporation that paid 53% in income tax wanted to build a grain elevator designed to last twenty-five (25) years at a cost of $80,000 with no salvage value. Annual income generated would be $22,500 and annual expenditures were to be $12,000.

Answer the question using a straight line depreciation and a 10% interest rate.

The following question requires your selection of CCC/CCE Scenario 17 (4.2.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

Assuming a 53% tax rate, how much cumulative depreciation will have been claimed at the end of the grain elevator's life span?

Options:

A.

None

B.

$42,400

C.

$37,600

D.

$80,000

Question 13

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The following question requires your selection of CCC/CCE Scenario 2 (2.3.50.1.2) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

10,278 hours have been expended to date. The CPI at this point in time is 0.93. SPI is 1.03. How many hours have been earned?

Options:

A.

9,979

B.

10,586

C.

11,052

D.

9,559

Question 14

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The following question requires your selection of CCC/CCE Scenario 4 (2.7.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

At the end of Year 3, steel prices will have increased by what percentage over today's price? (round to 1 decimal)

Options:

A.

8.7%

B.

8.2%

C.

4.6%

D.

8.0%

Question 15

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The following question requires your selection of CCC/CCE Scenario 6 (2.7.50.1.3) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

What is the relative frequency of unit costs amounting to $55.00/unit?

Options:

A.

22.22%

B.

$55.00

C.

2

D.

338.5

Question 16

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The following question requires your selection of CCC/CCE Scenario 6 (2.7.50.1.3) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

What is the range of estimated quantities?

Options:

A.

$26.78 to $75.00

B.

$485

C.

$45 to $530

D.

$48.22

Question 17

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of the design contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

The recognition of loss of value of a natural resource used in the production process is referred to as:

Options:

A.

Capital reduction

B.

Net loss

C.

Depreciation

D.

Depletion

Question 18

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The following question requires your selection of CCC/CCE Scenario 2 (2.3.50.1.2) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

9,375 hours have been expended to date. Planned completion at this time is 75%. The project is determined to be 66% complete. What is the current schedule performance index (SPI)?

Options:

A.

0.96

B.

0.88

C.

0.84

D.

1.14

Question 19

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

Costs which are independent of the system throughout are:

Options:

A.

no answers ate correct

B.

both fixed and variable costs

C.

variable costs fixed costs

D.

fixed costs

Question 20

How can the quality of a cost/capacity factor estimate be improved?

Options:

A.

Validate the capacity factor from similar, recently completed projects

B.

Validate law productivity from recently completed projects

C.

Verify the labor rates used in the estimate

D.

Verify the equipment costs used in the estimate

Question 21

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The following question requires your selection of CCC/CCE Scenario 4 (2.7.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

At the end of Year 4, the commodity which experienced the greatest projected percentage price index increase over today is:

Options:

A.

None of the above

B.

Manufacturing labor

C.

Steel

D.

Copper

Question 22

As the leas cost engineer for the XYZ Services Company, you have been requested to provide pertinent for an equipment rental decision. The unit price of the food stuffs varies, but an average unit selling process has been determined to be $0.50 cents and the average unit acquisition cost is $0.40 cents.

The following revenue and expense relationships are predicted:

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If XYZ considers S550 per month the minimum acceptable net income, the number of units that will have to be sold is:

Options:

A.

65,500 units

B.

50,000 units

C.

40,000 units

D.

60,000 units

Question 23

SCENARIO: A can manufacturing company requested you to provide data for their decision making The unit prices of the can varies but an average selling price of $0.55 cents and average cost of S45 cents is estimated.

The monthly fixed costs are:

Rant-$1,500

Wages - $4.000

Miscellaneous fixed expenses - $500

If the rent increases by 100% and the unit sales/other costs remain unchanged, the new break even amount is?

Options:

A.

$60,000

B.

$41,250

C.

$33,000

Question 24

An American company plans to acquire a new press machine from a Dutch manufacturer under the following conditions. One question remaining to be answered is the expected amount of capital recovery when salvage is accounted for.

as

The following question requites your selection of Scenario 1.4.150 from the tight side of your split screen. using the drop down menu, to reference during your response/choice o' responses

The present worth interest factor for this purchase in the fifth year would be:

Options:

A.

0.6209

B.

1.6474

C.

1.6105

D.

0.6070

Question 25

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

Is a rise in the price level of a good or service, or market basket of goods and/or services.

Options:

A.

escalation

B.

deflation

C.

incremental costs

D.

inflation

Question 26

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of the design contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

The project scheduler left the company and has left unfinished work. You have been hired as the new project scheduler and must update the existing schedule. What will be your first task?

Options:

A.

Recalculate the early finish for each activity

B.

Recalculate the early start for each activity

C.

Update the remaining duration for each activity

D.

Recalculate the critical path

Question 27

Money is value. Having money when you need it is very important. Money can also be valuable when used wisely by knowing when to spend and when to conserve Also, planning now for future expenses can be a plus to the company rather than a debit.

There are several ways to capitalize money and spending. Basically there is the single payment method that has a compound amount factor and a present worth factor. There is the uniform annual series that has a sinking fund factor, capital recovery factor and also the compound amount factor and present worth factor. At this point, we can assure money is worth 10%.

The following question requires your selection of CCC/CCE Scenario 7 (4.8.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

If $20,000 is invested at the end of each fiscal year for the next 10 years, how much would our total investment be worth assuming the interest is at 10%?

Options:

A.

$289,370

B.

$318,740

C.

$265,798

D.

$420,236

Question 28

_____________is defined as the budget for the cost (work) account times the percent complete for that account.

Options:

A.

Percent complete

B.

Forecast

C.

Cost to complete

D.

Earned value

Question 29

Money is value. Having money when you need it is very important. Money can also be valuable when used wisely by knowing when to spend and when to conserve Also, planning now for future expenses can be a plus to the company rather than a debit.

There are several ways to capitalize money and spending. Basically there is the single payment method that has a compound amount factor and a present worth factor. There is the uniform annual series that has a sinking fund factor, capital recovery factor and also the compound amount factor and present worth factor. At this point, we can assure money is worth 10%.

The following question requires your selection of CCC/CCE Scenario 7 (4.8.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

If the company needs to repay a loan of $100,000 in 10 uniform annual payments, how much will each payment be?

Options:

A.

$16,380

B.

$16,578

C.

$15,937

D.

$16,273

Question 30

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of the design contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

The following question requires your selection of CCC/CCE Scenario 26 (2.5.50.1.2) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

What information is needed to develop a Class 2 definitive estimate?

Options:

A.

Soil data, detailed construction drawings, quantity takeoffs, minimum contingency detailed indirect costs, detailed engineering estimates

B.

Preliminary quantities with labor, material, and factors applied, square footage of facilities, minimum contingency detailed indirect costs

C.

Square footage of facilities, factored indirects and home office costs

D.

Vendor quotes, home office detailed estimate, preliminary quantities with labor, material, and factors applied

Question 31

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of the design contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

Fred Fiedler's contingency model suggests that:

Options:

A.

Leadership styles are just the opposite of the managerial grid model

B.

Successful leadership depends upon a good match

C.

between the style of the leader and the demands of the situation

D.

Successful leadership can always be imposed by experienced supervision

E.

A relationship oriented leader described the least preferred worker in an unfavorable light

Question 32

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

The return on investment at the end of the fifth year would be:

Options:

A.

Greater than 10%

B.

Unknown

C.

Equal to 10%

D.

Less than 10%

Question 33

A work breakdown structure (WBS) is developed because:

Options:

A.

It avoids omissions of key product activities through a systematic planning process; removes the complexity of the project by dividing it into manageable units; and provides a framework.

B.

It defines specific tasks within a project from which schedules can be developed; it aids in linking activities with resources; it facilitates communication; and it allows integration of project plans

C.

It can be illustrated by individual bars for major phases, such as permitting, funding, engineering, procurement construction, commission/startup

D.

It can be illustrated by a simple bar, with important milestones represented by symbols at the planned time of occurrence

Question 34

An American company plans to acquire a new press machine from a Dutch manufacturer under the following conditions. One question remaining to be answered is the expected amount of capital recovery when salvage is accounted for.

as

The amount of interest paid during the fifth year of depreciation would be:

Options:

A.

$126.00

B.

$1,200.00

C.

$1,260.00

D.

$12,000.00

Question 35

If two alternatives with different useful lives are to be compared considering all costs, which of the following methods is most appropriate?

Options:

A.

Optimization

B.

Net Present Worth

C.

Equivalent Uniform Annual Value

D.

Future Worth

Question 36

You are analyzing historic unit costs for 18'' Class 5 reinforced concrete pipe is a database. The unit costs include all costs-material, labor, equipment, and other, for the excavation, bedding, pipe and backfill. Refer to the following table:

as

What is the median unit cost?

Options:

A.

$48.22

B.

$48.35

C.

$40.00

D.

$46.59

Question 37

Which of the following is NOT a type of float?

Options:

A.

Total

B.

Negative

C.

Open end

D.

Free

Question 38

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The following question requires your selection of CCC/CCE Scenario 4 (2.7.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

At the end of 30 months, the final price for the piece of equipment will be:

Options:

A.

$328,810

B.

$370,710

C.

$375,658

D.

$378,750

Question 39

Which of the following is a disadvantage to using target contract as a method of contracting?

Options:

A.

Encourages economic and speedy completion

B.

No opportunity to competitively bid the targets

C.

Almost immediate start on the work, even without scope definition

D.

Flexibility in controlling the work

Question 40

A schedule's late dates are calculated during the:

Options:

A.

Loop calculations

B.

Backward pass

C.

Forward pass

D.

Float

Question 41

After collecting the control information on a light rail project within an original budget of 200.000 work hours, the construction contractor is ready for their monthly progress meeting with the client.

A total of 100.000 work hours have boon scheduled to date. with 105.000 work hours earned, and 110.000 work hours paid. The stated progress by the contractor Is 60%.

What is a method for figuring estimate at completion (EAC)?

Options:

A.

BCWP + (BAG - ACWP)

B.

ACWP + (BAC - BCWS)

C.

BCWS + (BAG -ACWP)

D.

ACWP + (BAC - BCWP)

Question 42

An agricultural corporation that paid 53% in income tax wanted to build a grain elevator designed to last twenty-five (25) years at a cost of $80,000 with no salvage value. Annual income generated would be $22,500 and annual expenditures were to be $12,000.

Answer the question using a straight line depreciation and a 10% interest rate.

Which of the following would NOT be considered part of a project cost and schedule forecast?

Options:

A.

Usage of contingency

B.

Current trends of time and money

C.

Peripherals report

D.

Changes to the project execution plan

Question 43

A major theme park is expanding the existing facility over a five-year period. The design phase will be completed one year after the contract is awarded. Major engineering drawings will be finalized two years after the design contract is awarded and construction will begin three years after the award of thedesign contract. New, unique ride technology will be used and an estimate will need to be developed to identify these costs that have no historical data.

According to Maslow's hierarchy of needs, giving the employees an award that acknowledges their achievements is most likely to satisfy which level of need?

Options:

A.

Belonging needs

B.

Safety needs

C.

Power needs

D.

Self-actualization

Question 44

An agricultural corporation that paid 53% in income tax wanted to build a grain elevator designed to last twenty-five (25) years at a cost of $80,000 with no salvage value. Annual income generated would be $22,500 and annual expenditures were to be $12,000.

Answer the question using a straight line depreciation and a 10% interest rate.

Which of the following is considered a measure of profitability?

Options:

A.

Rate of return

B.

Annual Dividends

C.

Total assets

D.

Annual sales

Question 45

as

The following question requires your selection of CCC/CCE Scenario 2 (2.3.50.1.2) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

6,573 hours have been expended to date. Planned completion at this time is 60%. The project is determined to be 55% complete. How many hours have been earned?

Options:

A.

6,600

B.

6,960

C.

7,200

D.

6,573

Question 46

Money is value. Having money when you need it is very important. Money can also be valuable when used wisely by knowing when to spend and when to conserve Also, planning now for future expenses can be a plus to the company rather than a debit.

There are several ways to capitalize money and spending. Basically there is the single payment method that has a compound amount factor and a present worth factor. There is the uniform annual series that has a sinking fund factor, capital recovery factor and also the compound amount factor and present worth factor. At this point, we can assure money is worth 10%.

The following question requires your selection of CCC/CCE Scenario 7 (4.8.50.1.1) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

A contractor must purchase a piece of equipment for $150,000. It has an estimated life of 10 years with no salvage value at the end. Ten years from now it will be necessary to purchase another piece of equipment, but this time it will cost $250,000. How much will the contractor need to invest at the end of each year in order to have the right amount?

Options:

A.

$15,687

B.

$12,550

C.

$16,273

D.

$9,412

Question 47

After collecting the control information on a light rail project within an original budget of 200.000work hours, the construction contractor is ready for their monthly progress meeting with the client.

A total of 100.000 work hours have boon scheduled to date. with 105.000 work hours earned, and 110.000 work hours paid. The stated progress by the contractor Is 60%.

What is the schedule variance (SV)?

Options:

A.

BCWS - BCWP = 100.000 – 105,000 = -5,000

B.

ACWP - BCWS = 110.000 – 100,000 = 10,000

C.

BCWS -ACWP = 100.000 – 110,000 - -10,000

D.

BCWP - BCWS = 105.000 - 100.000 =- 5,000

Question 48

As the leas cost engineer for the XYZ Services Company, you have been requested to provide pertinent for an equipment rental decision. The unit price of the food stuffs varies, but an average unit selling process has been determined to be $0.50 cents and the average unit acquisition cost is $0.40 cents.

The following revenue and expense relationships are predicted:

as

If the fixed rent remains unchanged, and XYZ pays S0.01 per unit as additional rent, the monthly breakeven point in numbers of units becomes:

Options:

A.

48,500 units

B.

66,667 units

C.

52,500 units

D.

33,333 units

Question 49

as

The following question requires your selection of CCC/CCE Scenario 6 (2.7.50.1.3) from the right side of your split screen., using the drop down menu, to reference during your response/choice of responses.

Calculate the weighted average unit cost.

Options:

A.

$46.13

B.

$47.63

C.

$48.35

D.

$48.09

Question 50

as

The following question requires your selection of CCC/CCE Scenario 6 (2.7.50.1.3) from the right side of your split screen, using the drop down menu, to reference during your response/choice of responses.

What is the relative frequency of unit costs from Atlanta, GA?

Options:

A.

$40.59

B.

3

C.

$48.33

D.

33.33%

Question 51

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

Student will receive scholarship when the GPA is within top 2%. The mean GPA is 2.8 and standard deviation is 0.5.

How high must the GPA be to qualify for the scholarship?

Options:

A.

3.62

B.

3.35

C.

3.91

D.

3.83

Question 52

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

SCENARIO: A can manufacturing company requested you to provide data for their decision making. The unit prices of the can vary but an average selling price of $0.55 cents and average cost of $0.45 cents is estimated.

The monthly fixed costs are:

Rent-SI .600

Wages - $4.000

Miscellaneous fixed expenses - $500

Marketing team observed that factory can safely increase their unit selling price to S0.60 cents. The new break even units for the sales based on new contribution margin will be:

Options:

A.

20,000 units

B.

60,000 units

C.

6,000 units

D.

40,000 units

Question 53

A used concrete pumping truck can be purchased for $125,000. The operation costs are expected to be $65,000 the first year and increase 5% each year thereafter. As a result of the purchase, the company will see an increase in income of $100,000 the first year and 5% more each subsequent year. The company uses straight-line depreciation. The truck will have a useful life of five (5) years and no salvage value. Management would like to see a 10% return on any investment. The company's tax rate is 28%.

A good description of quantitative data would be as follows:

Options:

A.

There is no difference between Qualitative data and Quantitative data

B.

Quantitative data can be categorized or summarized.

C.

Quantitative data can be described graphically or numerically.

D.

Quantitative data is a subset of data randomly selected from a population; the size of a sample is usually denoted by n.

Question 54

Cost performance index (CPI) is defined by AACE International as: (assume no change in budgeted quantities)

Options:

A.

ACWP/BCWS

B.

BCWS/BCWP

C.

ACWP/BCWP

D.

BCWP/ACWP

Question 55

An owner advertised his villa for sale. An investor worked out an estimate on the basis mat the villa could be rented out for $1000 per month. Maintenance charges and other taxes are estimated to be $1,500 per year. The tenant has to pay all utility charges. The investor thinks that he can sell this villa for S100.000 alter 6 years. Assuming that the minimum acceptable rate of return is 12%. answer the following question.

The villa could be recommended for purchase at all of the below-mentioned prices except:

Options:

A.

$94,500

B.

$92.800

C.

$90,5000

D.

$93,500

Question 56

Some of the principles of good communication are:

Options:

A.

Seek to clarify your ideas before communicating; examine the true purpose of each communication; consider the total physical and human setting whenever you communicate; be mindful, while you communicate, of the overtones as well as the basic content of the message

B.

Tell the other person what to do; give insincere praise; psychoanalyze the other person; make light of a serious problem; do not gain the trust of anyone; always have a hidden agenda

C.

Use short words; avoid jargon; avoid acronyms and abbreviations; use complete sentences; have a beginning, middle and end; be accurate; be interested in what topic is being communicated

D.

The social process by which people in a specific situation construct meaning using symbolic behavior

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Total 189 questions