Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers
Which statement about the Avaya SIP Sleuth is true?
What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition
Which deployment type does this represent?
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
Which three applications are included with the IP Office admin suite Installation? (Choose three.)
Refer to the exhibit.
The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?
Which statement about the value of a global variable Is true?
