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One of the key corporate governance factors within an organisation is that of responsible planning and management of resources. This is often referred to as stewardship. Whilst this is the responsibility of all directors, financial resources are overseen by the financial director. The finance department, under the direction of the financial director, issues weekly staff performance reports to line managers and department heads, annual statistical information to local government departments and quarterly high level results statements to shareholders. Why is stewardship such an important responsibility of company directors and the finance function?

Company Y is a new business that prides itself on being green and ethical. It uses renewable energy to run its factories, abides by all the rules and regulations and regularly donates money to sustainable development

charities around the world, despite occasionally being unable to fully pay its workers.

Why is Company Y in violation of Carroll's CSR pyramid?

MN College (limited by guarantee) aims to ensure that each student achieves their qualification and gains employment. Which THREE of the following are suitable measures of performance for MN College?

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

Y Company is an online retailer of sportswear. It has software that monitors customers' search history.

On a weekly basis, the software automatically generates emails that are sent to specific customers offering special offers based on the items that the customer searched for, but didn't purchase, during the previous week.

Which of the following areas of marketing is this process assisting?

Which of the following organisations would best describe a 'professional bureaucracy'?

Which THREE of the following describe the role process maps can play in an organisation?

T Company has recently appointed J as Chief Data Officer

One of the responsibilities of the appointment is to ensure compliance with the General Data Protection Regulations (GDPR) in force in the jurisdiction

J's first action was to carry out an internal audit of GDPR compliance

Which THREE of the following audit findings are indicators that T Company is compliant with GDPR''

Company T needs to update its forecast for the remaining 9 months of the financial year to comply with its bank financing convenants. There is a debate between the manufacturing department, which wants to replace some large equipment within the next six months, and the finance function, which wants to ensure that sufficient reserves have built up to fund the purchase outright rather than exploring further financing options. Which conflicting factors are the two departments debating?

 Select ALL that apply.

Which TWO of the following are examples of a knowledge work system?

Karl runs a factory. He wants his employs to feel that their role in the company has meaning.

Which of the following would help to make his employees feel this way?

The directors of JES are keen to ensure that expenditure on marketing campaigns is generating additional sales for the company Which of the following KPIs would be appropriate for the directors of JES?

Corporate social responsibility (CSR) encompasses four different dimensions.

Match each of the descriptions below with the correct CSR dimension.

There are many stakeholders who have an interest in an organisation.

Which TWO of the following are connected stakeholders?

Finance business partners are seen as leaders that can influence the decisions that businesses make. Which of the following best describes their role in this process?

One of the characteristics of Big Data is velocity. Which of the following most accurately defines what this means?

AB Company is currently the sole supplier of raw material to XY Company and has recently increased its prices. This has been highlighted by a raw material price variance in the management reports of XY Company, and in order to correct this the Finance Director has recommended that an alternative cheaper supplier be found as soon as possible. The Purchasing Department has indicated that only AB is able to supply all of the company's requirements and has been doing so reliably to a high quality on a just-in-time (JIT) basis for many years. Finding an alternative will involve purchasing from several unknown suppliers. Which of the following are possible consequences of this decision?

Select ALL that apply.

Which of the following technologies is described as a decentralised, distributed and public digital ledger that is used to record transactions across many computers?

P works within Company A as a legal advisor. She is also trained in Human Resources (HR) and the Managing Director has asked for her help in dealing with some disciplinary issues. This will involve her temporarily transferring away from her legal role. Which organisational form has the HR assistance taken?

Which TWO of the following are the responsibility of the Chief Financial Officer (CFO) in achieving the desired organisational impact?

Having the right assets and making the best use of them is crucial if an organisation is to achieve its strategies on a sustainable basis. Which of the following best describes the row of the finance function in relation to an organisation’s assets?

The development of a Corporate Digital Responsibility (CDR) strategy is increasingly common in modern business and will include 5 key areas including customer expectation

Which of the following best describes customer expectation in this context?

Which of the following specifically describes experiential marketing?

Which of the following are benefits of appraisals? Select ALL that apply.

Which of the following is a feature of an organisation that has adopted a sales orientation?

The process of human resources planning would involve the following: strategic analysis, forecasting, job analysis and recruitment and training. Which THREE of the following are issues relevant to forecasting?

Which of the following is NOT a feature of a strategic level information system?

Y has recently been appointed as the head of a large charity. This is the first not-for-profit organisation that she has been involved with, having gained most of her experience in large retail organisations. She wants to make sure that she understands the differing objectives of her new employer.

Which THREE of the objectives below would be most likely associated with a not-for-profit organisation?

C Company is a manufacturer of components for the electronics industry. Although enjoying healthy returns in the past, results for the last two years have shown a decline in profit. G has been brought in as the new Operations Manager. In her previous role, she was responsible for turning around a struggling organisation by using process mapping tools and she feels that this approach could also benefit her new company. Which of the following is NOT a feature of process mapping?

When involved in business decision making it is important to observe the concept of objectivity. Which THREE of the following are examples of an effective application of this concept?

System changeover has four approaches, each of which vanes in terms of risk. cost and time.

Select the most suitable approach for when there is a need to minimise costs and time.

The Finance function of XZY company, which is based in the UK. are planning how they can minimise the corporation tax costs

Which of the following is correct?

The Finance Function of PRS Company have been working with the Human Resources function (HR) lo develop a series of Key Performance Indicators (KPIs).

Which of the following HR activities would be the focus of the proposed 'employee satisfaction scores" KPI?

Which of the following statements best describes quantitative information?

There are several inter-related activities thought critical in implementing internal marketing.  Which THREE are valid?

Company P has revised its corporate and marketing objectives following a recent expansion in the primary market within which it operates. The next step is to devise an appropriate marketing strategy. Company P has conducted primary and secondary market research and this information is in the process of being analysed to establish the needs of the subjects. At which stage of the marketing strategy process is Company P?

Strategic leadership by the finance function involves so-called level 1 activities.

These activities involve which of the following?

A high volume operation is likely to be characterised by which of the following?

Data warehousing is an essential element of the extraction transformation and loading process.

Which of the following best describes data warehousing?

Company T operates a highly automated manufacturing system. It is computer controlled to promote efficiency and effectiveness and is capable of producing a large number of parts in a flexible manner.

 The main advantage this brings to Company T is that dedicated output can be produced quickly in response to customer orders so that the organisation can give very high levels of customer service.

Which system of operational capacity is Company T using?

Which of the following is important when considering the 'Promotion' element of the marketing mix?

The structure of an organisation is likely to change as the organisation develops and grows. Which type of structure is associated with an organisation which is in its early days?

C's company wants to increase socially responsible cost effective practices across it's supply chain

C who is a member of the finance function has been asked to see how this can be achieved and is going to use the 'information to impact framework* to do this.

Which of the following is the correct order in which the required activities will need to be earned out?

Which of the following is a disadvantage of outsourcing?

An effective induction programme will typically focus on which THREE of the following?

F manages a portfolio of clients, as do his colleagues. All income that is earned by them is pooled to cover costs and overheads and any remaining profits are split according to an agreed formula. F and his colleagues have joint and several liability in relation to the work they carry out on the organisation's behalf. Which of the organisation types listed below best describes the organisation that F works for?

A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.

Due to this the company's senior management has considered some new objectives for the business.

Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?

Select ALL that apply.

Which of the following scenarios is an example of independence within the role of the finance function?

Data profiling forms an essential element of the extraction transformation and loading process. Which of the following best describes data profiling?

JFD is a pet supplies retailing business.

Using customer data to build the target customer profile. JFD plans to create personalised advertising and communications more specific to customers' wants and needs in its market It is hoped that this will create interaction and responses from these customers.

Which of the following is JFD using?

Which TWO of the following tasks is associated with a Finance Department's Management Accounting section?

N works in the Finance Department of a frozen food distribution company. His role includes analysing how long it takes for customers to settle their accounts and, in turn, when the company's payables are cleared.

Which of the following is described above?

The finance function of IKR currently work on a quarterly reporting cycle to the board of directors

Data is collated and presented to the relevant departments and business units for decision making purposes

This often results in questions from the various functional department heads.

Which of the following is the next step in the information to impact framework?

Which of the following is a reason why businesses need to prepare statutory reports?

Which of the following is the component of Hadoop which is responsible for breaking down a task into chunks of work and allocating them?

Candidate testing often forms part of the selection process. XYZ  is currently looking to recruit a Financial Analyst possessing advanced spreadsheet skills. You have been asked to devise a suitable selection test. Which of the following tests would be the most suitable?

Which of the following is an example of operational information?

Which THREE of the following suggest an integrative approach to organisational purchasing according to Reck and Long?

RT Company produces sub components for the vehicle industry Worldwide changes in government regulation and social attitudes mean that there is an increasing pace of demand for hybrid and electric vehicles

B is the long serving finance manager of RT Company. Using various data and information provided by the finance function staff, and experience built up over many years. B is considering how new challenges might be overcome and how opportunities might be maximised by the company

In the context of the information to impact framework, which of the following best describes B's overall contribution to the anticipated changes'?

XYZ company is a large public limited company, registered in the UK and required to be externally audited Who is responsible for appointing the external auditors?

JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans

T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.

What level of decision making is T supporting?

The finance function has an important role in the management of performance and the achievement of the organization’s plans and budgets.

Which of the key roles of the finance function does this best describe?

Which of the following is one of the five key areas of an effective approach to corporate digital responsibility (CDS)?

It can be said that ethics is a set of moral principles underpinning the concept of right and wrong. Whether an action is actually right or wrong depends on which of the following?

Select ALL that apply.

Digital interactive marketing does NOT involve the use of which of the following?

Company P is a recruitment agency specialising in placing accountancy and legal personnel in employment. A large part of the role of the agency is to meet the prospective individuals in order to ensure they are placed in the most appropriate roles.

Which THREE elements of the marketing mix relate specifically to the type of business described, to a greater extent than would apply to a manufacturing company?

DPC is a home appliance online retailer keen to utilise data and connectivity in its operations

The company has recently introduced a live tracking system of all deliveries to its customers via its website

Which of the following will be the man benefit to DPC?

An electrical goods company produces colourful brochures for customers.

Which element of the marketing mix does this represent?

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

Which THREE of the following suggest an independent approach to organisational purchasing according to Reck and Long?

JNN Company, an engineering business, is seeking a bank loan to invest in the product expansion of a new device which dramatically reduces pollution from road vehicles.

Sales have seen a rapid increase and other organisations have also developed similar products.

In order to successfully obtain the loan, the bank requires a report of quantitative information regarding the new device

Which of the following is most likely to satisfy the bank's requirements to supply the required loan?

A company is expanding its baby clothing product range to include all items for infants, for example feeding and bathing equipment. As this is a new venture for the company, the Board of Directors has agreed that market research is a necessary exercise, but it is undecided as to which is the most efficient and effective method. Which of the following methods of research would be most appropriate?

An effective Corporate Social Responsibility (CSR) strategy can offer which of the following benefits to an organisation.

Select ALL that apply.

For a business to successfully use big data in its organisation, the development of a digital mindset needs to be in-line with which of the following?

Which TWO of the following relate to corporate social responsibility (CSR) rather than corporate governance?

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

Data science is increasingly important in the production of business focused data It consists mainly of experts with backgrounds in mathematics, programming and computer science

Which of the following best describes the attributes of a data scientist?

Company V is, and has always been, very focused on the importance of stakeholders to the business.

As a well known and very popular private fee-paying school, Company V has to take on board advice, feedback, complaints and queries from a great many different stakeholders, all of which have to be prioritised according to their impact and power over the operations of the company.

Listed below are some of the stakeholders that Company V deal with on a daily basis. Categorise each of these stakeholders according to whether they are internal, connected or external stakeholders.

T is employed as an HR manager for a chain of hotels. A large part of her role is to assist the HR director with forecasting personnel requirements for the next one, three and six month periods respectively.

Which TWO of the following factors should be taken into consideration when forecasting personnel requirements?

In preparation for GD Company's annual people resourcing meeting, PR is creating the HR Plan for the Finance Directorate. He is currently collecting information for the second stage of the plan i.e. Internal Analysis.  Which THREE of the following will PR need information about for this stage?

Which THREE of the following refer to information sourced externally?

There are four approaches to system changeover, each of which varies in terms of risk, cost and time. When there is a need to minimise costs and time the most suitable approach would be:

With the use of increasingly sophisticated systems and improved communications, the focus of the accountant's role has changed in recent years to which of the following?

Working in the finance function of a manufacturer of baked goods, T has been asked to support the monitoring of key performance indicators (KPIs) within the operations function of the company.

Which of the following would be a suitable KPI to help measure quality costs?

Organisation Z distributes beauty products to retailers and salons. As part of the operations management function, demand is forecasted from historical sales records. The marketing department, on the other hand, has predicted temporary higher levels of demand due to a recent popular advertising campaign.

Which capacity planning technique is appropriate?

Which of the following effects on tax is a benefit of the implementation of Corporate Social Responsibility (CSR) strategies?

Appraisal systems involve the collection of feedback on an individual's performance from a range of sources. Which of the following sources apply to 180-degree appraisal?

Select THREE sources that apply.

Company M has been dealing with Supplier Q for many years. The Procurement Department has a very professional relationship with the supplier and it has recently started using electronic data interchange to place orders directly and on a much more frequent basis to assist production. A large part of the interaction with the supplier is now around price negotiation. According to Reck and Long's strategic positioning tool, which stage is Company M at with Supplier Q?

G Company has recently undergone a series of redundancies meaning that, in the near future, opportunities for promotion of remaining staff are likely to be limited. If the company wishes to keep staff motivated, which of the following techniques should NOT be used?

Which of the following is the main reason for the growing demand for Big Data by organisations?

Which of the following statements regarding shamrock organisations are true?

1:Shamrock organisations typically comprise four discrete components.

2:The core group of executives are often supported by external contractors and part-time staff.

3:One of the main characteristics of a shamrock organisation is its flexibility.

L and M are setting up a business offering guided hiking holidays in national parks throughout the world. The price of the holidays will include airfares and accommodation; their initial research shows that there will be a huge variability in the cost of both.

What type of pricing will be appropriate for their holidays?

Simone is a management accountant at a jewellers called ShinyShiny. She is currently conducting operational reporting for them.

Which of the following will Simone not discover during her operational reporting?

Select ALL that apply.

A financial training company is reviewing its current HR policy in relation to the ongoing training required by all professionally qualified employees. Part of this process will also help to identify individuals suitable for promotion in the near future.

Which element of the HR cycle is described above?

Which of the following statements is correct in relation to a tall organisation?

Which of the following does the Data Protection Act 1998 attempt to protect?

Which of the following describes a disadvantage of succession planning?

JKL is an online marketing agency and is currently developing its systems to improve efficiency in storing and retrieving data

P works in the finance function and is currently assisting the development of a technical map of rules and data structures to enable the data to be stored effectively in JKL's new databases.

At what level of the data modelling process is P working on?

Tom owns a guitar shop, called Jones's Guitars. In attempt to drum up business, he's decided to launch a guerilla marketing campaign.

Which of the following is the correct example of Tom using guerilla marketing?