Team Dynamics and Change Questions and Answers
Which two of the following are personality traits?
The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?
It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?
Which of the following would be included in a contract to ensure satisfactory outcomes are delivered?
Daryl was expecting some spare parts to arrive from abroad by air freight. He hears on the news that flights have been delayed due to an ash cloud from a volcano that has erupted. Which contract provision is likely to deal with this scenario?
Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:
A cross-functional team is created to help progress the development of a new product in a manufac-turing business. Which two of the following activities are unlikely to be allocated to the representa-tive from the accounting and finance function?
A process by which a person’s abilities are gradually developed – a lifelong process – could be de-scribed as:
The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):
According to CIPS / Profex, which one of the following is not a connected stakeholder? Select one.
Spot the one which is one of the seven wastes.
A performance specification has several features that make it different from a conformance specification. Which of the following are features of a performance specification? Select TWO that apply.
As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?
An expediter would be expected to primarily:
Which of the following would be suitable key performance indicators (KPIs) for suppliers' performance?
Ensure you have customer loyalty
Value or percentage of cost reductions obtained
Win an award in the next 12 months
Percentage of on-time in-full deliveries
Is a verbal contract legally enforceable?
The letters ‘BPR’ stand for:
The potential benefits of a cross-functional team are just that – potential. None is guaranteed. How-ever, some benefits seem more likely than others. Which one of the following suggested benefits is least likely to automatically follow from the creation of an effective cross-functional team?
According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):
Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?
Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:
Which of the following are benefits of using model form contracts? Select TWO that apply.
Liability is greatly reduced for suppliers
Suppliers can renegotiate terms more easily
They improve contract consistency
They are widely accepted in certain industries
Taiichi Ohno came up with the notion of the ‘wastes’. How many wastes?
A UK telecommunications company, UKTC Limited, wants to procure innovative equipment to increase its network provision. UKTC has limited expertise in the newer technology. What should UKTC do first to help develop its specification? Select TWO that apply.
Undertake market engagement
Confirm the budget with the finance team
Prepare a performance specification
Ask the engineering team for suggestions
The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):
Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:
Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.
According to CIPS, which of the following are not internal stakeholders? Select one.
‘The power of an individual to persuade others may come from perceived attractiveness and right to be given respect’ Which of French and Raven’s categorisations applies here?
Which of the following is a key element for the development of a contract?
Express terms are terms stated in the contract between the parties. Which of the following are commonly-used express terms?
Where there is transformational change coupled with a slow rate of change, is this:
A service contract for cleaning is due for expiry after a five-year duration. Which of the following are good sources of data to create a specification for the new invitation to tender?
Incumbent supplier
Maintenance services
Alternative suppliers
Management information
Which of the following might be considered as advantages, to the supplier, of key performance indicators (KPIs)? Select TWO that apply.
Which two of the following actions are most likely to be carried out by the buying organisation?
XTC Ltd is developing a new product to improve its competitive advantage. They are looking for suppliers to use their expertise and innovation to assist with the development of a new component. What is the most appropriate form of specification to use?
'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others'.
Which one Belbin's team roles is being described here?
The Grain Building Limited company contracts with many smaller suppliers on projects where agents can create uncertain working conditions, including changes to the scope of work, start times and late changes. The work is often affected by the weather, shortages of parts, or client indecision. To mitigate this, Grain Building Limited contracts with known and reliable suppliers on the basis of the cost-plus pricing model.
Which is the correct meaning of the term "cost-plus"?
‘A person who solves difficult problems with original and creative ideas’. From the Belbin ‘problem solving / thinking’ section:
A buyer is using a framework agreement to purchase office furniture. The buyer invites the four suppliers listed on the framework to quote for the furniture; the winning bid is the lowest price. What would best describe this approach?
John is a new procurement manager who has recently joined Smiths Facilities Management Ltd. The company provides maintenance services through the utilisation of subcontractors. It is experiencing a number of issues with its supply chain which has resulted in customer complaints, and John would like to introduce service level agreements (SLA) to some of its key providers. Which of the following should be included?
How often the service will be provided
The procedures to be followed to resolve disputes
The qualifications needed by staff providing the service
The stock maintained by the subcontractor
Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.
Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?
A publication which sets out how the buying organisation wishes to trade with suppliers, including, for example, standard terms and conditions of business, packaging and transportation requirements, as well as, for example, delivery requirements. This is called a:
Which of the following would be suitable general key performance indicators (KPIs) for monitoring supplier performance? Select THREE that apply.
