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Total 237 questions

Defining Business Needs Questions and Answers

Question 1

SET Group are a start-up company trying to estimate the direct costs of materials for a project. The organisation has limited procurement records available. Would using general industry averages as a benchmark provide an accurate estimation of the project costs?

Options:

A.

Yes, industry benchmarks are always kept up to date to consider real-time market conditions

B.

No, the organisation will not have access to industry benchmarks as they are a new organisation

C.

No, industry benchmarks do not consider specific specifications, quality requirements, or real-time market conditions

D.

Yes, cost predictions do not need to be accurate as they are just an initial guess

Question 2

Which of the following are likely to be disadvantages of using outcome-based specifications? Select THREE that apply

Options:

A.

Time consuming to produce

B.

Stifling innovation

C.

Difficulty to measure performance

D.

Long time delay between action and result

E.

Responsibility for product failure falling to buyer

F.

Ambiguity of outcome

Question 3

Ethan is the newly appointed CEO of ATT Group. He sees that the company is wasting financial resources on unnecessary spends. To solve this problem, Ethan requires all functional managers to prepare their department budget from scratch. Each spend must have justification or it will not be approved. Which budgeting method is Ethan using?

Options:

A.

Value preposition budget

B.

Zero-based budget

C.

Incremental budget

D.

Activity-based budget

Question 4

Buyers in the same industry with the same understanding of relative value and price may still make different decisions about whether to switch. Which of the following factors may prompt a buying organization to incline toward substitute products?

1. There is potential for backward integration

2. Access to financial resources

3. The switching cost is high

4. The substitute fits organisation’s strategy

Options:

A.

1 and 4 only

B.

3 and 4 only

C.

1 and 2 only

D.

2 and 4 only

Question 5

A CPO is analyzing whole life cycle costing of a machinery. He realises that cost elements are not specific but come from a range of values. Which whole-life costing model should the CPO use to get the most accurate total cost of ownership?

Options:

A.

Simulation models

B.

Optimisation models

C.

Decision support models

D.

Kraljic's preferencing model

Question 6

What is the purpose of sending value engineering analysis to external suppliers?

Options:

A.

To improve early supplier involvement

B.

To improve the existing products

C.

To analyse the supply market

D.

To standardise production processed

Question 7

A supplier of software has received a request to quote for a product. The software supplier considers that the buying organisation making the request provides relatively little benefit or alignment to their own strategy. Which one of the following options describes how the supplier might react to the buyer?

Options:

A.

The supplier will seek to exploit the situation and drive a high price

B.

The supplier will attempt to foster a strategic relationship with the buyer

C.

The supplier will provide the buyer with attractive additional software support benefits

D.

The supplier will seek to offer the lowest price possible

Question 8

What is the document that defines the activities, deliverables and timelines a supplier must carry out during contract performance?

Options:

A.

Statement of work

B.

Project initial document

C.

Framework agreement

D.

Work instruction

Question 9

Which of the following methods will enable a company to eliminate waste, lost time and lost material from its processes?

Options:

A.

Lean principles

B.

Over specification

C.

Agile principles

D.

Tendering process for routine items

Question 10

It could be argued that wherever possible, specifications should be more output and outcome focused. Why is this?

Options:

A.

So that they can be amended easily after contract award

B.

To allow as many suppliers as possible to respond

C.

To reduce the number of options available

D.

So that a specific branded product is provided

Question 11

The bargaining strength of suppliers is likely to be high in which of the following situations? Select TWO that apply:

Options:

A.

The buyer is educated on supply markets

B.

There is a limited number of suppliers in relation to buyers

C.

The buyer is large in size relative to the supplier

D.

The buyer spend is a high proportion of a supplier's revenue

E.

The buyer requirement is urgent

Question 12

Which competitive forces influence markets in our modern environment?

Options:

A.

Manufacturing of goods and services

B.

Production companies and relationships

C.

Increased cost in supply and deliveries

D.

Bargaining strength of suppliers and buyers

Question 13

XYZ Ltd operates in the plumbing and heating industry. The company has developed and patented a new range of alternative products, using a different material from conventional brass that offers substantial cost savings. XYZ Ltd plans to launch the full range of new products. Will this change the impact on competitive forces in the market?

Options:

A.

Yes, this development has created substitute products

B.

Yes, this development has created the threat of new entrants

C.

No, this development does not impact supplier bargaining power

D.

No, this development does not impact buyer bargaining power

Question 14

Ymira is asked to develop the specification for water purifier which will be used at the company headquarter. She believes that the specification can be drafted based on the information available on the Internet, such as blog posts, comparison websites, how-to websites, life hacks, etc. Which of the following traits will make the information more useful?

Options:

A.

Trustworthy sources

B.

Objectivity

C.

Subjectivity

D.

Written by inexperienced author

E.

Promotional information

Question 15

XYZ Ltd is a large supermarket chain which operates mainly in the UK and Europe. Their custom-ers are increasingly concerned about sustainability. Therefore, procurement manager is required to source the products from suppliers who have good environmental performance. Which of the fol-lowing can be an assurance that the supplier has procedures and policies to enhance its environmental performance?

Options:

A.

ISO 14001:2015 certificate

B.

ISO 13485:2016 certificate

C.

ISO 22716:2007 certificate

D.

ISO 9001:2015 certificate

Question 16

A company is analysing its existing product's components and aims at reducing costs without damaging customer value proposition. They want to check which components are critical and which are unnecessary. Which of the following should be adopted by the company?

Options:

A.

Under specification

B.

Value engineering

C.

Value analysis

D.

Variety reduction

Question 17

A CPO is making a business case for acquiring a new computer system. He has set out objective, generated options, cost and benefit of each option and implementation plan. Which of the following elements should be included in the business case?

Options:

A.

Risk assessment

B.

Operation management

C.

Invitation to tender

D.

Contract management

Question 18

Rachel has issued a specification for spare parts out to global suppliers. Rachel has asked for these parts to carry a standard from the International Organisation for Standardisation. Is Rachel right to do this?

Options:

A.

No, as these standards don't apply to spare parts

B.

No, as this standard will not be recognised outside of the UK

C.

Yes, as it is an appropriate and recognised standard

D.

Yes, as spare parts are the only things these standards apply to

Question 19

Which of the following are potential advantages of using a product performance specification?

    It reduces the need for the buyer to produce a detailed design

    It can widen the potential supply base

    The buyer can specify the product's actual design in detail

    Products are provided using the buyer's methodology

Options:

A.

1 and 2

B.

1 and 4

C.

3 and 4

D.

2 and 3

Question 20

CP Group places emphasis on the following business objectives:

    Responsive production processes to react quickly to market changes

    Collaboration and technological integration

    New products launched and on sale very quicklyWhich of the below business markets does CP Group belong to?

Options:

A.

Construction

B.

Financial

C.

Retail

D.

Agriculture

Question 21

Which of the following problems may be identified as open-ended problems? Select TWO that apply:

Options:

A.

Shortage of key medicines in healthcare industry

B.

A cyber attack takes down whole company’s IT system

C.

Engine failures cause flight cancellations.

D.

Logistics costs incur a large portion in wholesale prices

E.

The suppliers don’t comply with the company’s policy on underage labour.

Question 22

Which of the following is the structured approach for defining customer requirements and translating them into technical specification?

Options:

A.

Kano model

B.

Thomas-Kilmann model

C.

Quality function deployment

D.

Mendelow's matrix

Question 23

When procuring a machinery, at which stage buyer must check whether it is working to the stand-ards set out in the design specification?

Options:

A.

Installation

B.

Maintenance and repair activities

C.

Customer support

D.

Manufacture

Question 24

Robert is a senior buyer at MMC Construction Ltd. His company is doing multiple development projects in the country, which increases procurement workload significantly. Meanwhile, most of the tasks are handled manually, which causes bottlenecks in the workflows. The procurement team is overwhelmed by the workload and complains from other departments. From previous experience, Robert knows that electronic system may help his procurement team. He writes a business case to submit to the senior management, in which he insists on the possible productivity improvement by adopting e-system in procurement. Is Robert's action reasonable?

Options:

A.

No, there's no need to make a business case for new purchase

B.

Yes, productivity improvement is a mandatory element in every business case

C.

No, adopting e-system may make procurement department jobless

D.

Yes, his reason may appeal the senior management

Question 25

A "modified re-buy" means ...

Options:

A.

The existing specifications should be reviewed but not the supply market, as this type of purchase is complex

B.

The specification should not be considered for future treatment as a stock item because of the modification

C.

Both the specification and the market should be reviewed to manage the new circumstances

D.

The existing supplier should be asked to supply the requirement because it is a modified re-buy of the same item

Question 26

At which stage of through-life contract management, procurement team needs to identify sources of risk and the ways to mitigate them?

Options:

A.

Specification stage

B.

Supplier relationship stage

C.

Tendering stage

D.

Contracting stage

Question 27

A buyer can use sources of information to review indirect costs associated with the manufacture of goods to support supplier negotiations. Is this statement true?

Options:

A.

Yes, because indirect costs are always variable

B.

No, because the only information available is for direct costs

C.

No, because the supplier's quotation is the only source of information

D.

Yes, because the buyer can understand the cost build-up of the goods

Question 28

FSB Group is developing a specification for the construction of a new building. The project stakeholders need the specification to set specific criteria to ensure fair labour practices and local employment opportunities are prioritised. Which of the following describes this type of sustainability criteria?

Options:

A.

Profit Sustainability

B.

Environmental Sustainability

C.

Social Sustainability

D.

Economic Sustainability

Question 29

Procurement should work closely with colleagues in accounts when creating an annual budget. This is because the budget will help the company ...

Options:

A.

Define terms and conditions of the contract

B.

Plan its finances for the next year

C.

Process supplier invoices quicker

D.

Plan its functional strategy for the next year

Question 30

Product development consists of various stages, including planning and analysis, design develop-ment, pre-production, production and maintenance. At which stages the opportunities for cost re-duction will be the greatest?

1. Planning stage

2. Pre-design stage

3. Detail design stage

4. Production stage

5. Logistics support stage

Options:

A.

2 and 3 only

B.

2 and 5 only

C.

1 and 2 only

D.

1 and 4 only

Question 31

The procurement officer for Hunter Manufacturing has been tasked to procure a new manufacturing software management system. They have consulted all relevant internal stakeholders and have the following high-level requirements: flexibility throughout the project, and the supplier to recommend the best solutions for building the system. Which type of specification should be developed?

Options:

A.

Performance

B.

Design

C.

Conformance

D.

Technical

Question 32

What is a form of testing used to establish if a supplier is meeting the requirements of a specification?

Options:

A.

Functional testing

B.

Acceptance testing

C.

User testing

D.

Performance testing

Question 33

O: 17

Which of the following content should a performance specification feature? Select TWO that apply.

Options:

A.

Exact details of the packaging

B.

Outcomes to be achieved

C.

Drawings of the required product

D.

Required quality level

E.

Approved/excluded materials requirements

Question 34

When preparing through-life specification, which of the following requirements should procure-ment team define besides the physical asset? Select TWO that apply.

Options:

A.

Customer service

B.

Objectives

C.

Market analysis

D.

Logistics and installation

E.

Available substitute

Question 35

Variances occur when there are differences between the budgeted costs and the actual costs. When are labour cost variances likely to arise?

    When the sales prices change over time due to inflation

    When there is more overtime than is expected

    When a different wage grade of worker is used to complete a task than was planned for

    When the supplier changes from manual to electronic invoicing systems for all transactions

Options:

A.

2 and 3 only

B.

2 and 4 only

C.

1 and 2 only

D.

1 and 3 only

Question 36

Which of the following are typical examples of secondary sources of market data? Select TWO that apply.

Options:

A.

Communication with suppliers

B.

Published market analysis

C.

Trade fairs and exhibitions

D.

Price comparison websites

E.

Supplier marketing publications

Question 37

Royal Navy is preparing a through-life contract. They put to the contract a term on rectification of operational defects and planning and delivery of Fleet Time Support Periods. Which part of through-life requirement does this term belong to?

Options:

A.

Installation

B.

In-service support

C.

Manufacture

D.

Customer support

Question 38

How can a procurement department meet the business needs when purchasing leverage items?

Options:

A.

Developing long-term relationships such as partnerships

B.

Developing efficient order processes such as e-procurement

C.

Developing effective contracts such as call-off contracts

D.

Developing buying power such as competitive tendering

Question 39

A procurement manager consolidates the company expense on printing and office supplies into broader range of spend category. Other senior managers are concerned that it may increase company’s spend. Is that concern justified?

Options:

A.

No, because the broader range of spend category can increase the value of the contract and the buyer may get volume discount

B.

Yes, because the consolidation may create a large contract that costs more than placing each purchase order

C.

No, because the consolidation will help the supplier to shorten deliver time.

D.

Yes, because the suppliers can’t provide a broader range of products and they will fail to deliver

Question 40

Dana is an automobile manufacturer. It has a new electrification strategy that aims at making eco-friendly electric pick-up trucks. To implement this strategy, the procurement department must source new categories of parts that make motors, sensors, solenoids and stators. He starts to analyse the market by identifying specific supply market segments for those parts and finding suppliers who have the best capabilities in those segment. He intends to segment the market based on specific features of the products. Which variable is used by Dana procurement manager to shape and manage supply market?

Options:

A.

Buyer segments

B.

Channel segments

C.

Geographical segments

D.

Product segments

Question 41

Which of the following factors is most likely to be a barrier to new entrant in agriculture?

Options:

A.

High margins

B.

Capital requirement

C.

Reputation within the industry

D.

Brand recognition

Question 42

XYZ Ltd is producing an engine which consists of many components. The procurement manager wants to find cost reduction opportunities and minimise part varieties. Which of the following may help her to achieve these objectives?

1. Value analysis

2. Segment analysis

3. Variety reduction

4. Standardisation

Options:

A.

2 and 3 only

B.

1 and 3 only

C.

3 and 4 only

D.

1 and 4 only

Question 43

ABC Ltd has recently set up a stationery contract with a large stationery provider, obtaining fixed prices on core stationery items. The brochures have been distributed within ABC Ltd and one of the key users wants to order a corner desk and office chair from the brochure. Is this within scope?

Options:

A.

No, because the contract is for stationery only and not furniture

B.

No, because the corner desk wouldn't match existing furniture

C.

Yes, because the contract is with the company and not just stationery

D.

Yes, because the office equipment is in the brochure and must be covered

Question 44

Jasmine identified a possible new supplier that offers commercial improvements in her category of spend. She decided to put forward a business case to justify the necessity for a new supplier assessment and audit with the aim of adding the supplier to the approved list. Jasmine decided to carry out a cost-benefits analysis. Is this the right approach for Jasmine to use?

Options:

A.

No, cost-benefits analysis should be done by accounts only

B.

Yes, cost-benefits analysis will show if benefits offered outweigh the cost of the approval

C.

Yes, cost-benefits analysis is a regulatory requirement for any business case

D.

No, cost-benefits analysis is not required; she should request supplier approval

Question 45

GE has developed TurboProp engine that is made from over 850 metal parts. These parts are sourced from many suppliers. Value of spend on these parts make up 73% of total spend. Any delay in receiving a part will cause a bottleneck around the production of the engine. Which of the following should be the best course of action of GE's CPO?

Options:

A.

Drive down prices by using market competition

B.

Increase production

C.

Part standardisation

D.

Reduce delivery cost

Question 46

Buyers can ascertain the prices by examining information provided by primary and secondary sources of market data. Which of the following is a secondary source of market data?

Options:

A.

Supplier prices provided on price comparison websites

B.

Historical records of supplier prices on the buyer’s database

C.

Price brochures provided by the supplier’s sales team

D.

Suppliers' prices provided on the buyer’s request for quotation

Question 47

Which of these causes variances in budgets?

    Quantity discounts

    Substitute goods

    Loan repayments

    Corporation tax

Options:

A.

2 and 4 only

B.

1 and 2 only

C.

2 and 3 only

D.

1 and 4 only

Question 48

Which of the following might be the consequences of under-specification? Select TWO that apply:

Options:

A.

Few suppliers can supply the full range of features

B.

Additional cost to rework

C.

Unfit products or services

D.

Poor competition between suppliers

E.

Higher cost due to inessential features

Question 49

A company buys components from its supplier. However, the supplier has not sent the invoice to the buyer and the buyer will not pay until next month. How will that amount of money be shown in the financial statements of the buying organization?

Options:

A.

Accrued expense

B.

Accrued interest

C.

Tax liabilities

D.

Accounts payable

Question 50

A procurement manager decided to use a conformance specification in a request for quotation (RFQ) for the manufacturing of a specialist item designed by their company. The company does not have the capability to manufacture the item in-house, but requires the item to be made to their detailed specification. Was this the correct thing to do?

Options:

A.

Yes, as it means that the company will be able to get the most cost-effective price for the item from the chosen supplier

B.

Yes, as it means that the company will get exactly what it has specified and meets its specific requirements

C.

No, as the item will be of non-standard construction and will not be able to be used by other competitors

D.

No, as it means that the chosen supplier will not be able to use their expertise and knowledge to manufacture the item

Question 51

Total cost of ownership of a solar panel is $5,000 and it is expected that the panel will make a sav-ing of $1,000 each year. So it would take 5 years for the benefits to repay the investment. Therefore, the firm plans to keep the solar panel for at least 5 years. Is payback period calculation right for making the business decision?

Options:

A.

Yes, because it takes everything into account

B.

No, because payback period can be only used to calculate the depreciation of a fixed asset

C.

No, because payback period doesn’t take into account price fluctuations

D.

Yes, because payback period shows how long the firm recovers the investment

Question 52

Robert is a buyer at Pickton's Farm Products (PFP), a manufacturer of food products that are sold to supermarkets. Robert will be sourcing from local farmers to supply PFP with raw materials for PFP's products. What is a major supply chain risk that Robert needs to be aware of which is specific to this market?

Options:

A.

The quality of goods received by PFP may be of varying quality and need to be returned to the supplier for replacement

B.

A supplier may deliver an incorrect quantity of materials to PFP, leading to PFP incurring storage charges

C.

Extreme or unexpected weather conditions may affect the supplier's ability to supply PFP in line with quantity and timing requirements

D.

Suppliers to PFP may also supply other customers which they prioritise over PFP, leading to delays in PFP's production process

Question 53

Which of the following is part of a conformance specification?

Options:

A.

Material, dimensions, tolerances, and drawings

B.

Material, innovation, performance, and descriptions

C.

Ideas, dimensions, tolerances, and output

D.

Ideas, innovation, tolerances, and descriptions

Question 54

NO: 34

Which of the following activities would apply to a straight rebuy procurement?

    Reviewing existing specifications and arrangements

    Engaging in extensive purchasing research

    Engaging in proactive value engineering

    Optimising inventory replenishment methods

Options:

A.

1 and 4 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

Question 55

Halfords is a major bicycle and car parts retailer with long history in the market. Its suppliers are plentiful and there is no threat of forward integration. Some other smaller retailers are applying 3D-printing technology to make personalized bicycle parts but their market share is relatively low. 3D-printing technology is an example of which competitive force?

Options:

A.

Bargaining power of buyer

B.

Threat of substitute

C.

Rivalry within the industry

D.

New entrants may enter the market

Question 56

British Steel needs to source a set of instruments that will improve quality of steel. Without these instruments British Steel will loss control of the temperature. The bucket may freeze up, or if it is too hot it leaks out of the casting process, damaging the machine. There is limited supply on the market and quality varies greatly. Which of the following will be the most appropriate managing approach to procure these items?

Options:

A.

Bundle these instruments into larger contract

B.

Leverage market competition to drive down cost

C.

Seek continuity of supply

D.

Form partnership with supplier

Question 57

To improve the productivity, Plantation Ltd is planning to purchase a tractor, which it has never bought before. The project must be quick to catch up with the next growing season. Leanne, a jun-ior procurement staff at the company, assumes that she could skip market analysis stage to save time. Is this assumption reasonable?

Options:

A.

No, the company assesses supplier's performance solely based on market analysis

B.

Yes, Leanne just needs to purchase the tractor from her friend's company

C.

No, market analysis will inform the company of the pricing as well as latest technology trends

D.

Yes, the company has extensive experience in purchasing tractor

Question 58

A procurement manager is requested to source a major component. She needs information on sup-pliers’ direct and indirect cost, fixed and variable costs to prepare for negotiations. Therefore, she collects 17 annual reports from potential suppliers who are competing in the same industry. In order to estimate an approximate value of fixed and variable costs in that industry, which of the following technique should be adopted by the procurement manager?

Options:

A.

Line of best fit

B.

Variance calculation

C.

Total cost of ownership

D.

Open-book costing

Question 59

ION NO: 16

Alexander has identified that he wishes to use a performance-based specification for the purchase of a new HR staffing scheduling system. Was this the correct course of action?

Options:

A.

No, because technology is changing rapidly

B.

Yes, because a specific blueprint is necessary for functional requirements

C.

Yes, because suppliers have greater technical knowledge than the buying organisation

D.

No, because there are clear objective criteria for evaluating alternative solutions

Question 60

Sealines Inc is developing its fleet of cargo ships. The company is planning to build a new ship powered by natural gas. Brian, the procurement manager at Sealines, suggests the project team to develop a through-life specification before engaging with the supplier. Is this a correct approach?

Options:

A.

Yes, decommissioning and disposal costs will not be accounted in this approach

B.

Yes, this approach will lower the total cost of ownership

C.

No, a ship is used only once, through-life management is unnecessary

D.

No, the company just needs to select the lowest bidder

Question 61

Which kind of these following costs belong to fixed costs? Select TWO that apply.

Options:

A.

Energy consumption in manufacturing

B.

The annual income tax charged by local authorities

C.

The packaging and distribution costs

D.

The depreciation of capital inputs

E.

The costs of leasing or purchasing capital equipment

Question 62

Why should the buying organisation require the supplier to carry out acceptance testing?

Options:

A.

To get the approval from the senior management

B.

To check whether the product matches the specification

C.

To compare between the account payables and account receivables

D.

To see whether the supplier engages in unethical business practice

Question 63

XYZ Ltd is the largest consumer of brass in the country. It consumes 48% of all brass manufactured, while the second-largest consumes less than 10% of brass manufactured. Which force or power does XYZ Ltd possess?

Options:

A.

Market rivalry force

B.

Threat of substitute force

C.

Buyer bargaining power

D.

Supplier bargaining power

Question 64

Which of the following problems may be identified as closed problems? Select TWO that apply:

Options:

A.

A cyber attack takes down whole company’s IT system

B.

Shortage of key medicines in healthcare industry

C.

There are not enough data for procurement analytics

D.

Logistics costs incur a large portion in wholesale prices

E.

The suppliers don’t comply with the company’s policy on underage labour.

Question 65

Which of the following provides in-depth detail for both functional and non-functional require-ments and covers assumptions, constraints, performance, dimensions, weights and reliability of a product?

Options:

A.

Performance specification

B.

Tolerance

C.

Statement of work

D.

Design specification

Question 66

Which of the following factors might prompt an organisation to procure an alternative product? Select THREE that apply:

Options:

A.

Brand loyalty

B.

Relative value to money between options

C.

Buying organisation's propensities to change

D.

Easy access to distribution channel

E.

Threat of retaliation

F.

Switching cost

Question 67

Which of the following agencies can produce a technical standard?

Options:

A.

House of Lords

B.

Marketing department

C.

BSI

D.

Department of State

Question 68

What is the output of regression analysis?

Options:

A.

Forecasting process

B.

Dependent variables

C.

Line of best fit

D.

Independent variables

Question 69

Aldar Properties is a property developer in UAE. In last month, it spent $2,160 for 10 tons of steel. In this month, it had planned 10% increment in budget for steel comparing to last month. But the number of orders boosted and total spend on steel reached $1,992.1 while Aldar has imported 11 tons. What is the main cost driver of steel budget?

Options:

A.

Both price and quantity variances

B.

Inflation

C.

Quantity variance

D.

Price variance

Question 70

At which stage of product life cycle, price competition between sellers will be the most intense?

Options:

A.

Growth stage

B.

Introductory stage

C.

Maturity stage

D.

Decline stage

Question 71

Andrew is responsible for procurement of capital assets at Lumber Ltd. He is devising new business case for the purchase of a new band saw. The purchase price of the saw is $50,000. Andrew estimates that the machine will generate $10,000 per year of net cash flow. What is the payback period of this band saw?

Options:

A.

10 years

B.

5 years

C.

3 years

D.

4 years

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Total 237 questions