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CIPS L4M6 Dumps

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Total 180 questions

Supplier Relationships Questions and Answers

Question 1

Which of the following macro-environmental factors can affect supply chains?

Options:

A.

social, economic and cost

B.

environmental, ethical and cost

C.

political, economic and social

D.

environmental, ergonomic and social

Question 2

What is value mapping?

Options:

A.

Analysing the costs that go into making a product

B.

Creating value through the elimination of waste and operational inefficiencies

C.

Segmenting suppliers based on the value they bring to the company

D.

Make vs Buy decision

Question 3

According to Michael Porter, what is procurement?

Options:

A.

a support activity which provides a source of competitive advantage

B.

a primary activity which provides a source of competitive activity

C.

a primary activity which provides value for money

D.

a secondary activity which provides value for money

Question 4

Fred is a new procurement manager at a large engineering firm. They procure 100s of components and use these to make kitchen appliances such as kettles and toasters. He has been asked by his manager to look into procuring a new component which will go into a new environmentally friendly kettle and has been asked to ensure that the firm receives value for money. What should Fred do?

Options:

A.

Hold an open competition

B.

Contact current suppliers to try and get a good deal

C.

Invite known suppliers to bid for the contract

D.

Put together a business case to make the product in-house

Question 5

A ‘synergy’ within a partnership can lead to what?

Options:

A.

Poor performance

B.

Increased costs

C.

Miscommunications

D.

Greater creativity

Question 6

Partnership sourcing is often considered a ‘high-risk’ strategy for a buyer. Which of the following is not a risk generally associated with partnership sourcing?

Options:

A.

Sharing commercially sensitive data with another party

B.

Single-sourcing may leave the buyer without a supply if the supplier goes into liquidation

C.

Reduced waste in the supply chain

D.

Supplier may become complacent

Question 7

The CEO of a business has asked his procurement manager to source new machinery for the factory. This machinery will help create a new line of products which will give the company a competitive edge. The CEO is heavily invested in this procurement activity as profits have been lower than expected this year and this new line of products could help increase profitability. How should the procurement manager include the CEO in the procurement activity?

Options:

A.

It is important to keep the CEO informed of all decisions that are made

B.

It is important to keep the CEO satisfied as he runs the business

C.

The CEO is a key player- so it is important he is involved early in the process

D.

The CEO is a key player- so should be given regular updates on progress

Question 8

The procurement department is sourcing new uniforms for its housekeeping team. Although the housekeeping team in itself doesn’t hold a lot of power within the business, they have a high interest in the activity as it will be them who is wearing the items. When designing the specification, how should the procurement department manage the housekeeping team?

Options:

A.

Keep them satisfied- they will be wearing the uniform so need to be happy with it

B.

Manage them closely- they’re key players in this procurement activity

C.

Keep them informed- it’s important the housekeeping team know what’s going on at each stage of the procurement

D.

Minimal effort is required as they do not hold a lot of power in the business.

Question 9

One of the fist stages of designing a Partnership is to come up with joint KPIs. These should be:

Options:

A.

Measurable, achievable and time-bound

B.

Relatable, specific and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

Question 10

At what stage of the relationship cycle could you use Carter's 10 Cs?

Options:

A.

on-boarding

B.

qualification

C.

segmentation and risk management

D.

development and innovation

Question 11

A restricted market is a market where there are only a small number of capable and competent suppliers. Which of the following is not a reason for a marketplace to be restricted?

Options:

A.

Low levels of profitability

B.

High barriers to entry

C.

Strong governmental regulation

D.

The product is easy to source elsewhere

Question 12

In an oliogopy market, what would a regulator do?

Options:

A.

prevent price fixing and collusion

B.

stop the market becoming a monopoly

C.

ensure value for money for buyers

D.

ensure health and safety standards

Question 13

Innovation is a key consideration when entering into a partnership. Is this statement true?

Options:

A.

Yes- joint innovation projects are often a strong motivation for entering into a partnership

B.

Yes- innovation is the only reason to enter into a partnership

C.

No- the key consideration when entering a partnership is cost reduction

D.

No- innovation is best achieved in a contractual relationship where KPIs can be monitored closely.

Question 14

Agile Cars Ltd is creating a ‘lean’ business model which involves receiving deliveries of components only when they are required. Which of the following ‘wastes’ is being removed from the business?

Options:

A.

Transportation

B.

Defects

C.

Over-production

D.

Inventory

Question 15

Which of the following would you use to qualify new suppliers? Select THREE.

Options:

A.

competency

B.

cash

C.

culture

D.

cooperation

E.

coordination

Question 16

In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier. Which of the following could be used? Select THREE

Options:

A.

Intranet

B.

Tradeshows

C.

OJEU

D.

Internal stakeholders’ knowledge

E.

Procurement Platforms

Question 17

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

Options:

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

Question 18

In public sector procurement, tenders are advertised with CPV codes, which provide a reference to describe the product or service being tendered. What does CPV stand for?

Options:

A.

Condensed Procurement Vocabulary

B.

Common Procurement Vocabulary

C.

Complete Procurement Vocabulary

D.

Clear Procurement Vocabulary

Question 19

Intellectual Property Rights (IPR) include items such as copywrite and trademarks. A buyer is considering entering into a partnership with their supplier to create a new product which will be released in two years’ time. Should IPR be included into a contract between partners?

Options:

A.

Yes- IPR should always remain with the buyer- this will protect those rights

B.

Yes- IPR is a valid concern for both parties but will survive the termination of the agreement

C.

No- a separate legal agreement should be created to cover IPR

D.

No- a contract is not necessary if it is a partnership.

Question 20

Which of the following factors would you use to analyse the macro-environment? Select THREE.

Options:

A.

social

B.

cultural

C.

political

D.

philosophical

E.

legislative

Question 21

Barry is a procurement manager at Sea Biscuits, a company which manufactures biscuits in the shape of dolphins and starfish. He works in an office that orders stationary regularly for its 100 person workforce. Stationary is a low-spend category item and Barry often orders stationary from different suppliers based on which supplier can provide the item the cheapest at that point in time. According to the Kraljic matrix, what type of suppliers provides stationary to Barry?

Options:

A.

leverage

B.

strategic

C.

routine

D.

Bottleneck

Question 22

Partnership relationships are long-term relationships without a defined end period. Is this statement TRUE?

Options:

A.

No- partnerships should have end dates so both parties have a way out if things don’t work out

B.

No- partnerships have end dates as they are contractual relationships

C.

Yes-partnerships do not have end dates because they involve significant investment

D.

Yes- partnerships do not have end dates because there is never a contract involved

Question 23

Under what circumstances should a competitive tender not be completed? Select TWO.

Options:

A.

When the items are of high value

B.

When the items are of low value

C.

When there is a clear specifications

D.

When there is not a clear specification

Question 24

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

Options:

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

Question 25

When developing a supplier partnership, a buyer can take either a strategic or reactive approach. What would be a reason for a reactive approach?

Options:

A.

You discover that the supplier has a high profit margin

B.

The buyer wishes to create a new product and requires input from a supplier

C.

Sudden changes in the marketplace

D.

It will allow for consolidation in the supply chain

Question 26

Early Supplier Involvement can be described as a collaborative relationship between a buyer and a supplier to develop a new project. Handfield’s model describes four different levels of supplier involvement ranging from none to ‘black box’ (which is when the design is primarily driven by the supplier. What other level features on this model?

Options:

A.

Blue Box – when the buyer creates the product without input from the supplier

B.

Red Box- when the supplier provides legal advice to the buyer on areas such as copywrite

C.

White Box – when there is informal integration and the buyer consults with a supplier on a design

D.

Grey Box – when the involvement is buyer driven

Question 27

Danny is procuring a new IT software, which he doesn’t know much about. He has done a bit of research on the internet but is still unsure how much he can expect to pay. What should be Danny’s next step?

Options:

A.

Issue a RFI

B.

Issue a RFQ

C.

Issue an ITT

D.

Issue an OJEU

Question 28

The Queen Victoria is a traditional British pub which serves a range of alcoholic beverages. It has a partnership relationship with a local brewery which supplies several types of beer and cider. Logistics is a key concern for the Queen Victoria as deliveries must be made when there is room in the cellar to store the barrels of beer and cider. In what ways could the logistics risk be reduced?

Options:

A.

Using several suppliers instead of one

B.

Batch ordering

C.

Sharing up-to-date information

D.

Issuing POs electronically.

Question 29

What are service credits?

Options:

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

Question 30

A supplier is working with a buyer who represents a large percentage of his business. Without this particular buyer, the supplier would likely go out of business. There has been a dispute in the last invoice which the buyer is not happy about. What technique should the supplier use when talking to the buyer about this?

Options:

A.

Competing- the supplier needs to earn more money as they are struggling financially

B.

Avoiding- the supplier should avoid talking with the buyer as this may result in conflict

C.

Accommodating- the supplier should show a large degree of co-cooperativeness as the buyer is important to their survival

D.

Accepting – the supplier should accept that conflict should sometimes occur in buyer: supplier relationships and work hard to avoid them

Question 31

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

Options:

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

Question 32

Beyond Say is a manufacturer of diamond rings. It sources a lot of different parts to create its products including diamonds, gold, cardboard boxes for the rings to go in, as well as stationary and copier paper for the offices. Although it doesn't buy many diamonds, these represent a large part of Beyond Say's spend. Which category of spend would diamonds represent?

Options:

A.

Option

B.

Option

C.

Option

D.

It isn't possible to tell

Question 33

Which of the following are valid strategies for dealing with conflict? Select THREE

Options:

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

Question 34

What is collaborative inertia?

Options:

A.

the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts

B.

A situation when the apparent output from collaboration is considerably less than expected

C.

When a partnership is unable to create new ideas

D.

Where a third party is invited to join a partnership.

Question 35

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

Options:

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

Question 36

Why is it more difficult for buyers in the public sector to build relationships with suppliers?

Options:

A.

Buyer power is weak in the public sector

B.

Buyer power is strong in the public sector

C.

There are regulations prohibiting public sector buyers from developing relationships

D.

There are regulations that state competitive tender processes must be undertaken regularly

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Total 180 questions