CompTIA A+ Certification Exam: Core 1 Questions and Answers
Which of the following components enables the input on a mobile device's touch screen?
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?
A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?
A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is externally polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?
A)
B)
C)
D)
Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement?
A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?
While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?
Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines?
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?
An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?
A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:
Paper Jam, Jam in fuser.
Which of the following is the MOST efficient next step the technician should complete?
Which of the following technologies can allow multiple networks to traverse a switch?
In which of the following places is a laptop's wireless antenna MOST likely located?
Which of the following describes metered utilization of cloud resources?
Which of the following BEST describes the main function of a web server?
A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again. Which of the following MOST likely caused the phone’s GPS to fail?
An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?
A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?
A user connects a smartphone to a laptop. Which of the following types of networks has the user created?
A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?
A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?
A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?
A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?
Which of the following describes the main difference between T568A and T568B cabling standards?
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Which of the following is MOST likely causing the user's issue?
A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:
Which of the following would be the BEST action to take next?
Which of the following would be BEST reason to use a virtual machine as a sandbox?
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?
Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?
Which of the following standards supports MIMO technology?
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?
Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?
A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
A computer that contains critical data has not been backed up and will not boot past a S. M. A. R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?
A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?
A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?
Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?
An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?
A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).
An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?
A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options. Which of the following Is the MOST likely cause of the Issue?
A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?
A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port tot video output Which of me following does the technician need to complete the setup?
A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?
A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?
Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?
A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use?
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?
A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
A user has decided to build a new computer with parts purchased from a popular online vendor The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build?
A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?
The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).
A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?
A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?
A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?
A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.
No source found
The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?
A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?
A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?
A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?
Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO).
A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Select TWO).
To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection The user acknowledges that the phone worked before the user's child streamed several movies using the device Which of the following describes why the phone cannot browse the Internet?
A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?
A user reports limited or no connectivity on a laptop. A technician runs ipconf ig /all with the following result:
Which of the following is the MOST likely cause of this issue?
A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?
A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following Is the MOST likely cause?
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?
Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?
A technician needs to install a printer on the network. Which of the following must the technician configure? (Select THREE).
Which of the following allows all VMs in a virtual environment to have RAM allocated for use?
A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:
No signal input
Which of the following describes the FIRST action that should be taken?
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?
The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?
A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?
A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).
A technician wants to deploy a .msl package lo a corporate network. The technician needs to verily the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?
A user states that the touch pad cursor shows a trail when moved. The issue started after a coworker used the machine. Which of the following setting areas should be used to fix this issue?
A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?
A technician needs to verify that a newly installed RJ45 was correctly terminated. Which of the following should the technician use?
When a user first turns on a PC, the performance is fine, but the PC becomes slower the longer it is used. The PC is also experiencing random system crashes. Which of the following is most likely failing?
Which of the following scenarios best illustrate a need for VDI? (Select two).
While configuring a new network printer, a technician observes that the router cannot use a specific static IP address due to security restrictions. Which of the following should the technician use to ensure the printer always gets the same IP address even if the router is restarted?
Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user’s issue?
A user is unable to access the internet, but other users in the same office are not having an issue. All users' devices are hardwired to the network. Which of the following tools should the technician use to determine the issue?
Which of the following is a legacy, 15-pin cable type?
A user purchased a retail router and would like to set up a private network. Which of the following network address ranges should the user configure?
A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. The technician hears a strange repetitive ticking noise coming from the PC. Which of the following should the technician do first?
An employee is on a business trip and needs to upload daily conferences and meetings to the company's intranet. The uploading process is successful but was faster in the past. Which of the following is the most likely reason for the slowdown?
A technician is upgrading a user’s laptop from an HDD to an SSD. The user's laptop only has a single bay for a hard drive. Which of the following characteristics of the SSD is the most important in this scenario?
An administrator configured multiple networked devices to store data that can be accessed as local storage. Which of the following did the administrator create?
A user states that when docking a laptop, network drives are lost. However, when working wirelessly, network drives are present. While troubleshooting, a technician does not see any recent infrastructure changes and thinks the laptop has a bad network card. The technician orders a new laptop for the user and closes the ticket documenting the new laptop. After receiving the new laptop, the user still cannot access network drives when docked. Which of the following steps did the technician skip?
A help desk technician is installing an SSD upgrade in a laptop. The laptop specifications call for NVMe. Which of the following form factors should the technician most likely install in the laptop?
A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device’s cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?
An engineer is upgrading the power supply of a workstation to add a GPU. The current power supply is 380W, and the GPU is a six-pin power connector. Which of the following is the minimum power supply the engineer should install?
A technician recently reinstalled a previously virtualized application directly to a user’s computer. Now, the application is not launching. Which of the following did the technician most likely do to cause this issue?
A company issued smartphones to users who work from home. The devices are enrolled and configured within the company's MDM, and hardening profiles were deployed to each device for greater security. Which of the following services best enhances security for remote users accessing company resources? (Select two).
Which of the following cloud service models is most likely to provide application patching?
When a user powers on a computer, the fans start, but the machine does not POST. Which of the following is the first step a technician should take to troubleshoot this issue?
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
While troubleshooting a user's smartphone issue, a technician notices that the display is visible but extremely hard to see. Which of the following is the most likely issue?
A company needs to print several copies of a multipage document with the least consumption of resources possible. Which of the following settings will best accomplish this task?
A technician is installing multiple plain old telephone service lines for a client. Which of the following tools should the technician use to attach the cables? (Select two).
A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Select two).
The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?
After replacing a hot-swappable hard drive in a RAID 5 array, a technician notices decreased disk performance for approximately 12 hours. Which of the following is the most likely cause of
the performance issue?
A technician is setting up a new workstation at a customer's office. The office network has one public IP address and utilizes NAT for the internal network. In addition, DHCP is not used, so
all IP addresses are manually provisioned. Which of the following IP addresses should the technician assign to the workstation?
A user reports poor performance on the application server.
INSTRUCTIONS
Click on Server 1 and Server 2 and review the information presented in each chart to
determine which drives need to be replaced.
Select the appropriate replacement drive that should be used, for the least performance degradation to the server.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings:
Which of the following is the most likely explanation?
A technician needs to update a web server's IPv4 address in a DNS server. Which of the following records should the technician update?
Which of the following servers is used to collect data and information about events from a network-connected host?
A technician installed four hard drives in a RAID 5 configuration. After creating the array, the technician is unable to copy files to the array within Windows. Which of the following should the technician do next?
A technician just decommissioned an on-premises email server. Users are now complaining that scan-to-email is not working. Which of the following actions should the technician most likely take?
When a user touches or swipes across an external touch screen, the image flickers but no input is registered on the presentation laptop. Atechnician verifies that the external touch screen appears free from physical damage. Which of the following should the technician do next?
A technician is setting up network printers in a new office building. The company wants all of the printers to be configured the same way for consistency. Some of the printers do not have an RJ45 port to connect to the network. Which of the following does the technician need to enable so all of the printers can be connected to the network?
Which of the following is a legacy 15-pin cable type?
A technician builds a custom computer for a customer, installing a high-end video card that draws 550W at maximum load. After a day of using the computer, the customer notices video loss and a burning smell. Which of the following should the technician troubleshoot first?
A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?
Which of the following should a technician use in DNS to map a device to an IPv6 address?
Which of the following protocols can be used to securely access a remote network to troubleshoot various devices?
A company gives users microSD cards to install on smartphones so users can store pictures that will be used on the website. After installing the cards, users report only being able to save a small number of pictures on the microSD cards before running out of space. Which of the following is the most likely issue?
A technician is setting up a video-editing workstation and the operating system is already installed on an internal M.2 drive.
The new workstation must meet the following requirements:
. Be able to edit files at the fastest speed
. Allow for disk failure without any downtime
· Have 2TB of usable space
. Ensure the most robust fault tolerance
INSTRUCTIONS
Use the drop-down menus to select the appropriate RAID level, drive types, and drive sizes based on the requirements above. For each drive type that is selected, a corresponding drive size must also be selected.
Which of the following is the purpose of an IPv4 gateway?
A classroom projector, which is turned on, displays a flashing LED code but does not have any video output. Which of the following should a technician do to resolve the issue?
Which of the following describes the difference between a DNS server and a DHCP server?
An internet service provider is delivering service through a copper medium with shared customer bandwidth. Which of the following services has most likely been installed?
A user keeps a company-provided camera's battery charger plugged into a docking station at a desk. Company policy requires that USB devices be identified and approved by
installed peripheral security software. A technician is unable to add a unique identifier to the battery charger's security software. Which of the following should the technician do?
A printer displays an error message even after a paper jam is cleared. Which of the following should a technician do to fix the issue?
Which of the following server types can dynamically assign primary and secondary DNS?
A user is attempting to connect a streaming media device to a hotel's tree wireless internet However, the user is unable to pass through the captive portal. Which of the following would MOST likely allow the user to connect the device to the internet?
A technician is troubleshooting a laptop that displays a blank screen when the user turns it on. The technician shines a flashlight into the LCD and sees a faint image. Which of the following is the most likely cause of the issue?
A cloud engineer, who is designing a cloud architecture, needs to ensure the solution is able to immediately fail over to another region in case of an outage and also scale up in the event of high utilization. Which of the following should the engineer Implement? (Select two).
A user tripped on an Ethernet cable and disconnected it from the wall jack. A technician visually inspects the cable and notices that the plastic prong on the connector of the cable is completely missing.
Which of the following tools should the technician use to resolve this issue? (Select two).
Several users report that a projector routinely turns off in the middle of meetings and does not tum back on immediately. Users have to wait several minutes before the projector will turn back on. When the projector is on, the picture is clear and bright. Which of the following is the most likely reason the projector is turning off?
A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspector the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue?
Which of the following devices is capable of dynamically distributing an IP address?
A technician is setting up a home network with the following requirements:
· Automatic distribution of IP addresses
. Internet access
Which of the following should the technician configure? (Select two).
Which of the following is the best example of when to use virtualization?
Which of the following models is an example of metered utilization?
A server administrator is building a new application server. Which of the following, RAID levels provides MAXIMUM performance and redundancy?
Which of the following wireless networking protocols will support both 2.4GHz and 5GHz devices?
A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do first?
A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device.
Which of the following should the technician do first?
A technician is troubleshooting Wi-Fi connection issues on a customer's laptop. The laptop connects but intermittently disconnects. The technician has already confirmed the wireless card is properly installed, the router settings are correct, and the wireless signal strength is normal. Which of the following should the technician investigate next?
Which of the following cloud models allows an organization to retain data on site as well as in the cloud?
A technician is troubleshooting a workgroup printer that has stopped printing after several days of heavy use. The technician runs the diagnostic tool in the printer's administrator menu. Which of the following issues is the technician most likely to encounter?
A technician is trying to set up a computer to dual boot from both Windows and Linux. The technician believes that a setting is preventing the computer from accessing the flash drive with the OS image prior
to loading the OS. Which of the following settings should the technician check?
Which of the following is considered a connectionless protocol?
An administrator is using an RJ45 connector to terminate a network cable. Which of the following cables is the administrator terminating?
A technician is installing a storage solution for a computer that requires data redundancy with the fewest drives possible. Which of the following would best meet this requirement?
An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?
A user is printing a part with a thermoplastic polyurethane (TPU) filament on a 3-D printer. The first layer on every print job is not adhering properly.
Which of the following should the user do to improve adherence on the first layer?
Which of the following best describes the primary function of a spam gateway?
A user returns to work after a two-week vacation and cannot connect to an internal server. The remote drives were working the last time the user accessed them. Which of the following steps should the technician take next?
A technician receives a phone call from a traveling sales representative indicating that the maps application on a phone is not working. The representative runs a speed test on the phone and gets ~10Mbps in both directions. Which of the following settings should the technician check first to troubleshoot the issue?
A regularly used laser printer is printing vertical lines on each page_ Which of the following should the technician do first?
A user recently connected multiple monitors to a dock and would like to use the monitors as an extended laptop display. Which of the following connection methods would be best to
use to connect the dock to the laptop?
Given the following output from a cable tester:
===================
= Open
=12345678=
=12 45 78=
===================
Which of the following tools should the technician use to resolve this issue? (Select two).
A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?
An administrator is replacing a cable that uses a DB9 connector VVhich of the following cables is the administrator replacing?
A technician is troubleshooting a PC that makes grinding noises and eventually shuts down. The technician determines the PC is overheating. Which of the following is most likely failing?
A technician is configuring a desktop RAID to allow for the best I/O performance and the most storage capacity possible. Which of the following RAID types should the technician use?
0
5
6
A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Select two).
A technician is building a video production workstation that will consist of two high-end GPUs The technician is reusing an existing ATX case. Which of the following should the technician select as the MOST appropriate power supply type?
A network technician needs to provide better wireless connectivity throughout a SOHO location. Which of the following should the technician deploy to best improve connectivity?
A customer's Windows tablet PC was dropped and is no longer responding to touch input on the left half of the screen. The screen protector has several scratches. but the glass is not broken. Which of the following should a technician do to diagnose the issue?
A user is traveling to another country and will be unable to get personal cell phone service after the plane lands. Which of the following should the user update to resolve the issue?
An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model?
A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?
Which of the following components houses the MX record?
An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?
A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should the technician take to resolve the issue?
An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?
Using the output below:
Which of the following is the default gateway?
A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?
A user has noticed high CPU temperatures when gaming. The user would like to lower the CPU temperature, and cost is not an issue. Which of the following should the user do to BEST cool the CPU while keeping noise to a minimum?
Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?
A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?
A natural disaster occurred, and the storage system for the development team is unrecoverable. The technician is preparing replacement storage arrays that include a hypervisor with the capacity to support several virtual machines. Two separate bays are available, and both should be utilized.
Requirements for the primary array include the following:
• No need to be scalable
• Very fast on reads
• Fault tolerance of one drive
• Ability to function with only one drive
• Easily recoverable data
• High redundancy
• Minimum number of drives
Requirements for the secondary array include the following:
• Fault tolerance of one drive
• Total space of 600G3
• Best write performance
• Minimum number of drives
Instructions:
Drag and Drop the appropriate Hard Drives. Then Open each array to complete the configuration.
The motherboard on a user's company laptop was recently replaced Now the user is unable to log in using the fingerprint reader The fingerprint reader is working but it does not recognize the user's fingerprint Which of the following should a technician perform FIRST to fix the issue?
A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?
A technician is troubleshooting connectivity issues and needs to promiscuously route a copy of traffic to a separate machine for analysis. Which of the following physical tools v/ould BEST accomplish this task?
Which of the following cables should be used to terminate ST connectors on each end?
A video game developer is requesting a new desktop computer with eight sticks of memory. The developer wants the desktop computer to take advantage of all available memory bandwidth without sacrificing performance. Which of the following would be the BEST solution?
Which of the following does a DHCP reservation MOST likely apply to?
A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue?
A user’s laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?
An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised. Which of the following will BEST mitigate this issue?
New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?
A virtual file server in the cloud is configured to automatically add compute resources during times of high load on the server. Which of the following describes this cloud feature?
A customer brings a phone top a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application. but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?
Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?
A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?
A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?
A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?
An end user needs to upgrade the hard drive on a laptop and wants one that is fast and shock resistant. Which of the following is the BEST option for this end user?
A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request1?
Which of the following is an unsecure remote access protocol?
A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the fallowing actions should the technician do to resolve this issue?
A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?
A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?
A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do?
A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?
Which of the following describes the BEST use case for a client-side hypervisor?
Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?
A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?
Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).
A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the
tray is wrinkled. Which of the following MOST likely caused the paper jams?