Google ChromeOS-Administrator Dumps

TheSitePerProcesspolicy enables site isolation for the entire organization. This means that each website opened in Chrome will run in its own dedicated process, improving security and stability by isolating potential vulnerabilities and preventing one compromised site from affecting others.

Option B (IsolateOrigins)andOption D (SiteOrigins)are not valid policy names.

Option C (IsolatePerProcess)is close but not the exact name of the policy.

To distinguish betweenChrome Enterprise Upgrades (CEU)andChromebook Enterprise (CBE)devices, go to theDevice informationpage in the Admin console and check the"Device Type"attribute. This attribute clearly indicates whether the device has a CBE or CEU license.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Chrome Enterprise Licensing Guide, which specifies how to identify device types based on licensing information.

"To check the licensing type, go to the Admin console, navigate to Devices > Chrome > Devices, and check the 'Device Type' attribute on the device information page."

This method provides a clear distinction between devices with built-in licenses (CBE) and those upgraded with a separate license (CEU).

Objectives:

Identify license types for ChromeOS devices.

Efficiently manage device inventory and licensing.

Blocking all network traffic to Google services would prevent ChromeOS devices from communicating with Google servers. This would lead to several issues:

Login failures:ChromeOS devices require access to Google services for user authentication and login.

Sync failures:ChromeOS relies on Google services to sync user data, settings, and policies.

Policy updates not received:ChromeOS devices fetch policy updates from Google servers, so blocking access would prevent them from getting updates.

Why other options are less likely:

A. New devices enrolled:While enrolling new devices might cause some temporary network congestion, it wouldn't typically block all communication with Google services.

C. Root CA expiration:This would affect secure connections to websites, but not necessarily prevent all communication with Google services.

D. Expired licenses:Expired licenses would restrict access to some features but wouldn't prevent basic login and sync functionality.

ChromeOS devices configured forLong-term Support (LTS)receive feature updates every6 months. LTS is designed for organizations that require stability and predictability in their device environment, minimizing disruptions caused by frequent updates.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Long-Term Support (LTS) Policy Documentation, which clearly states that updates under LTS are delivered every 6 months.

"LTS updates are released approximately every 6 months, providing stability and minimizing changes while maintaining security updates."

LTS is ideal for educational institutions and enterprises that prioritize stability over cutting-edge features, as it reduces the frequency of significant changes.

Objectives:

Manage ChromeOS updates efficiently.

Implement Long-term Support policies.

Create Dedicated Enrollment Accounts: Create separate enrollment accounts for each location, placing them in the respective OUs where the converted devices should be enrolled.

Enable Policy: Turn on the "Place ChromeOS device in user organization" policy. This ensures devices are automatically enrolled into the correct OU based on the enrollment account used.

Enroll Devices: Use the dedicated enrollment account for each location to enroll the converted devices. This allows for organized management based on location.

Option E:

Distribute USB Drives: Prepare USB flash drives with the ChromeOS Flex image and distribute them to the different locations.

Manual Conversion: Instruct local personnel or a service partner to manually convert each device using the provided USB drives. This method is suitable when network bandwidth is limited and doesn't rely on existing endpoint management infrastructure.

Reasons for not choosing other options:

Option B: The Recovery Tool is primarily used for creating recovery media for ChromeOS devices, not converting other operating systems.

Option C: PXE boot is a network-based installation method, not ideal for locations with limited bandwidth.

Option D: While zero-touch enrollment (ZTE) streamlines enrollment, it requires pre-provisioning devices with the vendor or reseller, which might not be feasible in this scenario.

By combining options A and E, you can efficiently convert and enroll devices in multiple locations with limited network resources and no existing management systems.

The best practice when migrating from Windows to ChromeOS is toutilize web applicationswhenever possible. Web apps offer seamless integration with ChromeOS, are easy to manage, and do not require local installation or compatibility adjustments.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Migration Guide, which advises using web-based solutions for cross-platform compatibility and centralized management.

"When migrating from traditional desktop environments, prioritize using web applications that mirror the existing functionality, as they are compatible with ChromeOS and easy to manage."

Web applications reduce the need for complex installations and provide access from any ChromeOS device, ensuring a smooth transition during migration.

Objectives:

Migrate business applications efficiently to ChromeOS.

Leverage cloud technologies for better compatibility.

Device off hours: This setting allows you to specify times when the device cannot be used, effectively restricting access to certain hours.

Family Link accounts: Family Link is a parental control app that allows you to manage a child's account and device usage. By requiring Family Link accounts, you can enforce sign-in restrictions for younger users.

Other options are incorrect because:

A: Single sign-on (SSO) redirection simplifies sign-in for authorized users, but doesn't inherently restrict access.

C: User Data (Ephemeral) controls whether user data is saved locally, but doesn't restrict sign-in.

Within the "Chrome Remote Desktop" settings in the Google Admin console, the option "Remote access clients" allows you to restrict access to Chrome Remote Desktop based on the domain of the user accounts. By configuring this setting, you can ensure that only users with accounts on your specific domain can access Chrome Remote Desktop on the managed devices.

Why other options are incorrect:

A. Firewall traversal:This setting controls whether Chrome Remote Desktop can bypass firewalls to establish connections, but it does not restrict access based on domain.

B. URL Blocking:This setting controls which websites users can access but does not specifically apply to Chrome Remote Desktop access based on domain.

D. Chrome Remote Desktop review:This setting allows administrators to review Chrome Remote Desktop sessions but does not restrict access based on domain.

Followinga hierarchical OU structureallows for clear and organized management of devices and users. This structure mirrors real-world organizational layouts (such as departments or geographical locations), which makes applying policies and managing devices more straightforward.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Best Practices Guide, which recommends using hierarchical OUs for clarity and ease of management.

"Using a hierarchical OU structure makes it easier to manage devices and users separately, especially when applying specific policies."

A well-organized OU structure improves scalability and simplifies policy management, reducing administrative complexity.

Objectives:

Implement structured and manageable OU setups.

Follow best practices for organizational hierarchy in Google Admin Console.

TheChromeOS Flex upgrade transfer programallows organizations to reuse Chrome Education or Enterprise Upgrades within1 yearof deprovisioning or transferring the device. This policy is designed to ensure that licenses can be reused efficiently when upgrading or replacing devices.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Flex Upgrade Transfer Policy, which states that licenses can be reused within a 1-year period following device deprovisioning.

"The ChromeOS Flex upgrade transfer program permits reuse of licenses within one year of the device being deprovisioned or transferred."

This policy helps organizations maintain cost efficiency when transitioning from older ChromeOS devices to ChromeOS Flex devices.

Objectives:

Efficient license management during device transitions.

Maximize the use of Chrome Education/Enterprise Upgrades.

When a teacher is having issues downloading files on their ChromeOS device, it’s important to troubleshoot with minimal disruption. Here are steps to address the issue:

Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.

Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.

Clear Cache: If storage isn’t the issue, clearing the browser cache can sometimes resolve download problems.

Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.

Granular Control: It allows you to select the specific permissions needed for the Help Desk administrators. This ensures they can do their job without having excessive access that could be misused.

Flexibility: You can easily adjust the permissions later if the Help Desk's responsibilities change.

Auditing: The Google Admin console tracks changes made by each role, making it easier to identify the source of any unauthorized actions.

How to Create a Custom Admin Role:

Go to the Google Admin console.

Navigate to Admin roles.

Click Create new role.

Give the role a descriptive name (e.g., "Help Desk Support").

Carefully select the privileges the Help Desk needs (e.g., reset passwords, manage user accounts, view device information).

Assign the role to the Help Desk administrators.

Why Other Options Are Less Ideal:

A. Service Desk Group: Groups are primarily for organization and don't provide granular permission control.

C. Services Admin Role: This role has broader permissions than what a Help Desk typically needs, violating the PoLP.

D. Full Access: This grants excessive privileges and significantly increases the risk of accidental or intentional misuse.

To restrict updates to specific time frames, configureBlackout windowsin the Admin console. Blackout windows allow administrators to specify periods during which ChromeOS devices are not allowed to update. This feature is particularly useful for kiosk devices, where unexpected updates could disrupt operations.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Update Management Guide, which specifies that blackout windows help control update timing.

"Configure blackout windows to prevent ChromeOS devices from updating during specified hours, ensuring that kiosks remain functional during business operations."

Blackout windows are essential for environments where uptime is critical, such as retail kiosks or customer service points, as they prevent disruptions caused by automatic updates.

Objectives:

Control update schedules for ChromeOS devices.

Maintain device availability during operational hours.

Verified Boot in ChromeOS is a security mechanism that checks the integrity of the operating system during startup. If it detects any unauthorized modifications or compromises, it can initiaterecovery processes to restore the OS to a known good state, ensuring that the device boots up with a secure and untampered operating system.

Option B is incorrectbecause background updates are a separate feature.

Option C is incorrectbecause dual-boot is not related to Verified Boot.

Option D is incorrectbecause Verified Boot doesn't install a backup OS but verifies the existing one.

The best way to review detailed changes for each new ChromeOS version is to visit theChrome Release Notes Support page. This page contains official documentation about new features, improvements, and fixes introduced with each update.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Release Notes Documentation, which serves as the primary resource for update details.

"For detailed information on ChromeOS updates, visit the Chrome Release Notes Support page, which includes information on version changes and improvements."

Providing access to official release notes ensures that the CTO gets accurate and up-to-date information without relying on third-party interpretations.

Objectives:

Access official documentation for ChromeOS updates.

Keep stakeholders informed of software changes.

To install a client certificate on a ChromeOS device for corporate Wi-Fi connectivity, it's necessary to force-install the custom extension containing the certificate. This ensures the extension is installed and activated on the device, enabling it to use the certificate for authentication. Here's how it works:

Custom Extension:The admin creates or obtains a custom extension that includes the client certificate.

Force-Installation:Using the Google Admin console, the admin configures a policy to force-install the extension on ChromeOS devices within the organization.

Device Activation:Once the device receives the policy, the extension is automatically installed and activated, even if the user doesn't manually add it.

Wi-Fi Authentication:The installed extension allows the device to use the client certificate for authentication when connecting to the corporate Wi-Fi network.

Option A is incorrectbecause guest mode installations are not persistent and won't apply the certificate to the device's Wi-Fi settings.

Option B is incorrectbecause distributing through the Chrome Web Store is not necessary for a custom extension intended for internal use.

Option D is incorrectbecause while the certificate encoding is important, it's not the primary step for enabling Wi-Fi authentication.

Single sign-on (SSO):This allows users to sign in to their Chrome OS device using their organizational credentials. This is particularly useful in enterprise or educational settings where users already have an existing account.

Facebook Connect:This allows users to sign in to their Chrome OS device using their Facebook credentials. This can be convenient for users who are already logged into Facebook on another device.

Options A and C are incorrect:

SMS code sent to mobile phone:This is not a standard sign-in method for Chrome OS devices.

Google Friend Connect:This was a social networking service that has been discontinued.

To initiate a remote desktop session to a ChromeOS device using the Admin console, the administrator needs the user's consent. The remote desktop feature works by sending a connection request to the user's device, which they must explicitly accept before the session can start. This ensures user privacy and prevents unauthorized access.

Following Google's best practices, it is recommended to createseparate OU branchesfor devices and users. This organizational structure allows administrators to apply distinct policies to users and devices, minimizing the risk of conflicting settings and ensuring better control and management.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Organizational Units Best Practices, which highlights the importance of keeping user and device policies separate for clarity and management efficiency.

"To efficiently manage users and devices, it is recommended to create separate organizational units (OUs) for devices and users. This approach allows for targeted policy application."

By creating separate OUs, admins can manage device-specific settings independently from user policies, reducing complexity and potential errors.

Objectives:

Structure OUs efficiently for device and user management.

Implement best practices for organizational management.

Verified Access requires a Chrome extension to communicate with the Verified Access API. While Google doesn't directly provide this extension, it offers detailed documentation and resources through the Verified Access API. Independent software vendors (ISVs) can use these resources to develop and provide compatible extensions.

Option A is incorrectbecause Google Play Store is for Android apps, not Chrome extensions.

Option C is incorrectbecause while ISVs might offer extensions, it's not the sole source. Google's documentation is essential.

Option D is incorrectbecause API keys are for authentication, not the extension itself.

To set up TLS (or SSL) inspection for web filtering on ChromeOS devices, you need to follow these steps:

Configure Hostname Allowlist: Create an allowlist of hostnames (e.g., *.google.com, *[invalid URL removed]) that should bypass TLS inspection. This ensures that essential services like Google services and your own domain can function properly.

Set up TLS Certificate: Obtain the required TLS/SSL certificate from your web filter provider and install it on your web filter. ChromeOS devices need this certificate to establish a secure connection with the web filter for TLS inspection.

Verify TLS Inspection: Once the configuration is in place, test and verify that TLS inspection is working as expected. This involves checking if the web filter can correctly intercept and decrypt HTTPS traffic for websites not on the allowlist.

Why other options are not correct:

Option B: While reaching out to Google Workspace Security and Compliance can be helpful, it's not the primary step in setting up TLS inspection. The configuration needs to be done on the web filter and ChromeOS devices.

Option C: Transparent proxies are generally not recommended for ChromeOS devices as they can interfere with certain functionalities. While it might work with an allowlist for Google domains, it's not the best practice.

Option D: ChromeOS devices do not come preconfigured to adhere to company TLS inspection. This configuration needs to be set up explicitly by the administrator.

Go to the Google Admin console.

Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find the section for "Managed Guest Session".

Locate the setting for "Terms of Service".

Upload your "Terms of Service" document in plain text format.

This will present your Terms of Service to users when they log in as a guest on any managed ChromeOS device.

Why other options are incorrect:

A. Chrome Verified Access:This is for controlling access to corporate resources, not displaying terms of service.

C. Wallpaper:Using the wallpaper to display terms of service is not practical or user-friendly.

D. Custom avatar:The avatar is for user personalization and not related to terms of service.

To ensure that ChromeOS devices remain managed after a wipe, you need to enableforced re-enrollment. This setting automatically re-enrolls the device into the management domain after it has been wiped (Powerwashed). This feature is crucial for organizations that manage devices remotely, as it prevents unauthorized users from removing management settings.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Device Management Best Practices Guide, which recommends enabling forced re-enrollment to maintain device management continuity.

"To ensure devices remain managed after wiping, enable the 'Forced Re-enrollment' policy in the Admin console. This setting ensures automatic re-enrollment upon startup."

Forced re-enrollment prevents the loss of device management, which is essential for maintaining security and policy compliance, especially in remote or dispersed environments.

Objectives:

Enforce device management after Powerwash.

Maintain compliance in remote work environments.

To enable web filtering with TLS (or SSL) inspection on ChromeOS devices, configure ahostname allowlistand set up aTLS (or SSL) certificate. Verifying that TLS inspection is working ensures that HTTPS traffic can be inspected without causing certificate errors.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Security Configuration Guide, which advises configuring hostnames and certificates to enable secure web filtering.

"To perform SSL inspection on ChromeOS devices, configure a hostname allowlist and install the necessary SSL certificates. Verify that the inspection is functioning correctly."

Without proper configuration, SSL inspection can lead to certificate errors or blocked traffic. Setting up the allowlist and certificates correctly is crucial for maintaining secure and compliant web access.

Objectives:

Implement secure web filtering on ChromeOS.

Configure TLS inspection to prevent certificate issues.

The "Deprovision" command is specifically designed to remove a ChromeOS device from management policy updates. This means the device will no longer receive updates, configurations, or restrictions pushed from the Google Admin console.

Here's what happens when you deprovision a device:

Policy Removal: All enterprise policies and configurations are removed from the device.

Management Removal: The device is disassociated from the Google Admin console and no longer considered managed.

Data Wipe (Optional): You can choose to wipe the device's data during deprovisioning to ensure no company data remains.

Other options like "Reset," "Disable," or "Powerwash" may have different effects:

Reset: Resets the device to factory settings but might not remove management if not done through the Admin console.

Disable: Prevents the user from signing in but doesn't remove policies or management.

Powerwash: Factory resets the device, removing all user data and configurations, including management.

B. Contact the device manufacturer: ChromeOS devices are manufactured by various companies like Acer, HP, Lenovo, etc. Each manufacturer provides its own support channels, including phone, email, or chat support. Customers can contact the manufacturer for hardware-related issues or specific device configurations.

D. File a case through the Customer Care Portal: Google provides a customer care portal where customers can submit support cases online. This portal allows users to describe their issues, attach relevant files, and track the progress of their case.

Why other options are incorrect:

A. Chat support via the Admin console: Chat support is usually available for enterprise customers with Chrome Enterprise Upgrade or Google Workspace, not individual ChromeOS users.

C. File feedback on the device with Alt + Shift + 1: This keyboard shortcut is used to capture screenshots and send feedback to Google, but it doesn't directly open a support case.

E. Send an email to ChromeOS support: While Google has support channels, sending a general email might not be the most efficient way to open a case and get a timely response.

Developers often require sufficient processing power and memory to run virtual machines efficiently. ChromeOS supports Linux (via Crostini) and VM environments that typically benefit from at least an Intel i5 processor and 8GB of RAM to handle development environments and containerized applications.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS System Requirements for Developers, which recommends a minimum of an Intel i5 processor and 8GB RAM for development tasks, particularly when running Linux applications or virtual machines.

"For developers using VMs or Linux on ChromeOS, it is recommended to use devices with at least an Intel i5 processor and 8GB RAM for optimal performance."

The combination of an i5 processor and 8GB RAM provides enough processing power and memory to run VMs without significant lag, balancing performance and cost.

Objectives:

Select suitable hardware for development tasks.

Ensure compatibility with virtual machines on ChromeOS.

To initiate a remote desktop session to a ChromeOS device using the Google Admin console, follow these steps:

Sign in to Google Admin console: Use your administrator credentials.

Navigate to Devices: Go to Devices > Chrome > Devices.

Locate the Device: Find the device you want to connect to using its serial number or other identifying information.

Start Remote Desktop Session: Click on the device and select "Remote desktop." This will send a connection request to the user, who must accept it before the session can start.

To create a custom admin role in the Google Admin console, you need tocreate the roleand thenassign the required privileges. This method allows for precise control over what the delegated admin can manage, adhering to the principle of least privilege.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Roles and Permissions Guide, which explains the process of creating and assigning custom roles.

"To create a custom admin role, go to Admin Console > Admin roles, create a new role, and assign the necessary privileges."

Creating a custom role is essential when you need specific permissions to be delegated without granting full admin access, ensuring both security and operational efficiency.

Objectives:

Implement role-based access control (RBAC).

Delegate admin tasks securely.

Power on or reboot the Chromebook.

Watch for the Chrome logo animation.This is the key moment to trigger enterprise enrollment.

Press Ctrl+Alt+E simultaneously.This keyboard shortcut interrupts the normal boot process and redirects the Chromebook to the enterprise enrollment screen.

Follow the on-screen instructions.You'll be prompted to enter information such as the domain name of the organization and enrollment credentials.

Why this is the correct method:

Enterprise Enrollment Timing:The Ctrl+Alt+E shortcut is specifically designed to be used during the bootup sequence, before any user profile is loaded. This ensures the device is enrolled in the organization's management system from the start.

Alternative Options:The other options mentioned are incorrect:

B (Sign in with credentials):This assumes the device is already enrolled and is used for regular user login.

C (Ctrl+Alt+F):This shortcut is used for accessing the ChromeOS developer shell (Crosh) and is not related to enrollment.

D (Ctrl+Alt+E at login):While technically possible to enroll at the login screen, it's not the recommended method as it might not apply settings correctly to all user profiles.

When you verify your domain during a Chrome Enterprise trial setup, you establish ownership and control over the domain within Google's systems. This is a crucial step in identity management as it allows you to:

Manage user accounts: Create, edit, and delete user accounts within the domain, ensuring control over who can access company resources.

Apply security policies: Enforce security policies like password requirements, two-factor authentication, and access controls for users within the domain.

Single Sign-On (SSO): Enable seamless and secure single sign-on for users across various Google services and other integrated applications.

By verifying the domain, you essentially gain centralized control over user identities and their access to resources, which is a core aspect of identity management.

The principle of least privilege dictates that users should only have the minimum access necessary to perform their job functions. This applies to super admins as well. Using a separate user account for daily activities reduces the risk of accidental misconfiguration or unauthorized changes due to the elevated privileges associated with the super admin role.

Security: By using a separate account, super admins limit the potential attack surface in case their regular account is compromised.

Accountability: It's easier to track actions and changes when different accounts are used for different purposes.

Recovery: If the super admin account is locked or disabled, having a separate account allows for easier recovery.

To block incognito mode in ChromeOS, administrators need to configure the policy under"Users & Browser Security Settings". The specific policy to disable incognito mode ensures that users can only browse in regular mode, allowing for better tracking and compliance.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Admin Console Policies Guide, which details managing incognito mode via User & Browser settings.

"To disable incognito mode, go to Admin console > Devices > Chrome > Settings > Users & browsers > Security settings, and select 'Disallow incognito mode'."

Disabling incognito mode is essential for compliance and security, especially in educational and enterprise environments where browsing history must be retained.

Objectives:

Manage browser settings for security compliance.

Disable incognito mode on ChromeOS devices.

To enforcealways-on VPNon ChromeOS, you need to useJSON configurationwithin the deployed VPN application settings. This method allows you to configure the VPN client to stay connected at all times, which is crucial for maintaining secure connections, especially in enterprise environments.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS VPN Configuration Guide, which specifies that JSON files are used to configure advanced VPN settings, including the always-on feature.

"To enforce an always-on VPN, configure the JSON settings file within the VPN client deployment. This setting ensures that the VPN remains active whenever the device is online."

Using JSON configuration provides granular control over VPN settings and ensures the VPN remains active, reducing security risks associated with open network connections.

Objectives:

Implement secure VPN configurations on ChromeOS.

Enforce always-on VPN to protect data transmission.

To deploy a Progressive Web Application (PWA) to all managed user accounts, follow these steps in the Google Admin console:

Sign in to Google Admin console: Use your administrator credentials to access the console.

Navigate to Device Management: Go to Devices > Chrome > Settings > Apps & extensions.

Select User or Group: Choose the top-level organizational unit or a specific group to apply the PWA deployment.

Add by URL: Click on the yellow "+" icon and select "Add by URL."

Enter PWA URL: Paste the URL of the PWA you want to deploy.

Configure Installation Policy: Select "Force install" to ensure the PWA is automatically installed for all users within the selected scope.

This method allows you to centrally manage and deploy PWAs across your organization, making them easily accessible to users on their ChromeOS devices.