Google Cloud Certified - Professional Google Workspace Administrator Questions and Answers
Your company is using Google Workspace Enterprise Plus, and the Human Resources (HR) department is asking for access to Work Insights to analyze adoption of Google Workspace for all company employees. You assigned a custom role with the work Insights permission set as “view data for all teams” to the HR group, but it is reporting an error when accessing the application. What should you do?
You are using Google Cloud Directory Sync to manage users. You performed an initial sync of nearly 1,000 mailing lists to Google Groups with Google Cloud Directory Sync and now are planning to manage groups directly from Google. Over half the groups have been configured with incorrect settings, including who can post, who can join, and which groups can have external members. You need to update groups to be configured correctly.
What should you do?
Your organization has users in the United States and Europe For compliance reasons you want to ensure that user data is always stored in the region where the user is located What should you do?
Your organization is preparing to deploy Workspace and will continue using your company’s existing identity provider for authentication and single sign-on (SSO). In order to migrate data from an external system, you were required to provision each user’s account in advance. Your IT team and select users (~5% of the organization) have been using Workspace for configuration and testing purposes. The remainder of the organization can technically access their accounts now, but the IT team wants to block their access until the migrations are complete. What should your organization do?
Your-company.com finance departments want to create an internal application that needs to read data from spreadsheets. As the collaboration engineer, you suggest using App Maker. The Finance team is concerned about data security when creating applications with App Maker.
What security measures should you implement to secure data?
Your company has decided to change SSO providers. Instead of authenticating into Google Workspace and other cloud services with an external SSO system, you will now be using Google as the Identity Provider (IDP) and SSO provider to your other third-party cloud services.
What two features are essential to reconfigure in Google Workspace? (Choose two.)
You need to protect your users from untrusted senders sending encrypted attachments via email. You must ensure that these messages are not delivered to users' mailboxes. What step should be taken?
Your company has acquired a new company in Japan and wants to add all employees of the acquisition to your existing Google Workspace domain. The new company will retain its original domain for email addresses and, due to the very sensitive nature of its work, the new employees should not be visible in the global directory. However, they should be visible within each company's separate directory. What should you do to meet these requirements?
Your organization recently bought 1.000 licenses for Cloud Identity Premium. The company's development team created an application in the enterprise service bus (ESB) that will read user data in the human resources information system (HRIS) and create accounts via the Google Directory REST API.
While doing the original test before production use, the team observes a 503 error coming from Google API response after a few users are created The team believes the ESB is not the cause, because it can perform 100 requests per second without any problems. What advice would you give the development team in order to avoid the issue?
Your company recently migrated to Google Workspace and wants to deploy a commonly used third-party app to all of finance. Your OU structure in Google Workspace is broken down by department. You need to ensure that the correct users get this app.
What should you do?
In your organization, users have been provisioned with either Google Workspace Enterprise, Google Workspace Business, or no license, depending on their job duties, and the cost of user licenses is paid out of each division's budget. In order to effectively manage the license disposition, team leaders require the ability to look up the type of license that is currently assigned, along with the last logon date, for their direct reports.
You have been tasked with recommending a solution to the Director of IT, and have gathered the following requirements:
- Team leaders must be able to retrieve this data on their own (i.e., self-service).
- Team leaders are not permitted to have any level of administrative access to the Google Workspace Admin panel.
- Team leaders must only be able to look up data for their direct reports.
- The data must always be current to within 1 week.
- Costs must be mitigated.
What approach should you recommend?
Your organization has a strict requirement that your temporary employees can only send emails to and receive emails from specific external domains You must define a policy in Google Workspace that meets this requirement for users in the temporary employee organizational unit (OU) What should you do?
Your organization has just appointed a new CISO. They have signed up to receive admin alerts and just received an alert for a suspicious login attempt. They are trying to determine how frequently suspicious login attempts occur within the organization. The CISO has asked you to provide details for each user account that has had a suspicious login attempt in the past year and the number of times it occurred for each account.
What action should you take to meet these requirements?
You have configured Secure Transport (TLS) Compliance for all messages coming to and from an external domain. altostrat.com. that your end users communicate with via Gmail. What will your end users experience when messages are delivered to them from altostrat.com without TLS enabled?
Your organization has just completed migrating users to Workspace. Many employees are concerned about their legacy Microsoft Office documents, including issues of access, editing, and viewing. Which two practices should you use to alleviate user concerns without limiting Workspace collaboration features? (Choose two.)
Your executive team has asked you to export all available data for 1,200 of your 1,500 Google Workspace Domain users. How should you proceed to export the data with the least amount of effort?
Multiple users across the organization are experiencing video degradation in Meet video calls. As an administrator, what steps should you take to start troubleshooting?
Your company works regularly with a partner. Your employees regularly send emails to your partner's employees. You want to ensure that the Partner contact information available to your employees will allow them to easily select Partner names and reduce sending errors.
What should you do?
A large enterprise that had a security breach is working with an external legal team to determine best practices for an investigation. Using Google Vault, the security team is tasked with exporting data for review by the legal team. What steps should you take to securely share the data in question?
The security team for your organization is concerned about phishlng attacks against your end user base. What two actions should you take to configure the strongest possible preventative measure against phishing attacks?
Choose 2 answers
Your client is a multinational company with a single email domain. The client has compliance requirements and policies that vary by country. You need to configure the environment so that each country has their own administrator and no administrator can manage another country.
What should you do?
You want to create a list of IP addresses that are approved to send email to your domain. To accomplish this, what section of the Google Workspace Admin console should you update?
After migrating to Google Workspace, your legal team requests access to search all email and create litigation holds for employees who are involved with active litigation. You need to help the legal team meet this request.
What should you do?
You have implemented a data loss prevention (DLP) policy for a specific finance organizational unit. You want to apply the same security policy to a shared drive owned by the finance department in the most efficient manner. What should you do?
Your IT team is being asked to fulfill a query by your organization's legal department that requires an MBOX file that will be shared to a third-party partner for eDiscovery. The query must be run on multiple users. Legal has no admin rights to Google Vault. What should you do to fulfil the request?
Four weeks ago. you exported data from Google Vault and emailed the PST export file to your legal admin. They accidentally deleted the PST file and need it sent again. What steps should you take to re-send the PST file to the legal admin?
The CEO of your company heard about new security and collaboration features and wants to know how to stay up to date. You are responsible for testing and staying up to date with new features, and have been asked to prepare a presentation for management.
What should you do?
Your organization does not allow users to share externally. The security team has recently approved an exemption for specific members of the marketing team and sales to share documents with external customers, prospects, and partners. How best would you achieve this?
Madeupcorp.com is in the process of migrating from a third-party email system to Google Workspace. The VP of Marketing is concerned that her team already administers the corporate AdSense, AdWords, and YouTube channels using their @madeupcorp.com email addresses, but has not tracked which users have access to which service. You need to ensure that there is no disruption.
What should you do?
Users in your organization are routinely complaining that they receive messages containing words of profanity they find inappropriate in a professional setting. As the administrator what steps should you take to prevent the messages from being delivered to users mailboxes?
Your Finance team has to share quarterly financial reports in Sheets with an external auditor. The external company is not a Workspace customer and allows employees to access public sites such as Gmail and Facebook. How can you provide the ability to securely share content to collaborators that do not have a Google Workspace or consumer (Gmail) account?
As the Workspace Administrator, you have been asked to configure Google Cloud Directory Sync (GCDS) in order to manage Google Group memberships from an internal LDAP server. However, multiple Google Groups must have their memberships managed manually. When you run the GCDS sync, you notice that these manually managed groups are being deleted. What should you do to prevent these groups from being deleted?
Your default Vault retention policy for Gmail is set to 365 days Your legal department has just informed you that emails sent and received by the customer support department are sensitive and must be retained for only 30 days You must enforce this new retention policy in the simplest way What should you do?
The CEO of your company has indicated that messages from trusted contacts are being delivered to spam, and it is significantly affecting their work. The messages from these contacts have not always been classified
as spam. Additionally, you recently configured SPF, DKIM, and DMARC for your domain. You have been tasked with troubleshooting the issue.
What two actions should you take? (Choose two.)
Your organization is planning to remove any dependencies on Active Directory (AD) from all Cloud applications they are using You are currently using Google Cloud Directory Sync (GCDS) with on-premises AD as a source to provision user accounts in Google Workspace. Your organization is also using a software-as-a-service (SaaS) human resources information system (HRIS) that offers integration via CSV export and Open API standard.
Additional requirements for the solution include:
• It should not require a subscription to any additional third-party service.
• The process must be automated from beginning to end.
You are tasked with the design and implementation of a solution to address user provisioning with these requirements.
What solution should you implement?
Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say “Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE.” You are responsible for making sure that users cannot remove the footer.
What should you do?
Your organization recently had a sophisticated malware attack that was propagated through embedded macros in email attachments. As a Workspace administrator, you want to provide an additional layer of anti-malware protection over the conventional malware protection that is built into Gmail. What should you do to protect your users from future unknown malware in email attachments?
The credentials of several individuals within your organization have recently been stolen. Using the Google Workspace login logs, you have determined that in several cases, the stolen credentials have been used in countries other than the ones your organization works in. What else can you do to increase your organization's defense-in-depth strategy?
Your organization is concerned with the increasing threat of phishing attacks that may impact users.
Leadership has declined to force-enable 2-Step verification. You need to apply a security measure to prevent unauthorized access to user accounts.
What should you do?
You work for a midsize organization Your compliance and audit learn sees that users are frequently resetting their passwords You must provide accurate information and ensure that the compliance team is informed every time a user changes their password What should you do?
Your organization wants to grant Google Vault access to an external regulatory authority. In an effort to comply with an investigation, the external group needs the ability to view reports in Google Vault. What should you do?
You received this email from the head of marketing:
Hello Workspace Admin:
Next week, a new consultant will be starting on the "massive marketing mailing" project. We want to ensure that they can view contact details of the rest of the marketing team, but they should not have access to view contact details of anyone else here at our company. Is this something that you can help with?
What are two of the steps you need to perform to fulfill this request?
Choose 2 answers
Your company is using Google Workspace Business Standard. The company has five meeting rooms that are all registered as resources in Google Workspace and used on a daily basis by the employees when organizing meetings. The office layout was changed last weekend, and one of the meeting rooms is now a dedicated room for management. The CEO is complaining that anyone can book the room and requested this room to be used only by the management team and their executive assistants (EAs). No one else must be allowed to book it via Google Calendar. What should you do?
The Director of your Finance department has asked to be alerted if two financial auditors share any files outside the domain. You need to set an Admin Alert on Drive Sharing.
What should you do?
Your CISO is concerned about third party applications becoming compromised and exposing Google Workspace data you have made available to them. How could you provide granular insight into what data third party applications are accessing?
What should you do?
Your organization is in the process of deploying Google Drive for desktop so that your users can access Drive files directly from their desktops. For security reasons, you want to restrict Drive for desktop to only company-owned devices. What two steps should you take from the admin panel to restrict Drive for desktop to only company-owned devices?
Choose 2 answers
A disgruntled employee has left your company and deleted all their email messages and files in Google Drive. The security team is aware that some intellectual property may have surfaced on a public social media site. What is the first step to start an investigation into this leak?
Your company recently acquired an organization that was not leveraging Google Workspace. Your company is currently using Google Cloud Directory Sync (GCDS) to sync from an LDAP directory into Google Workspace. You want to deploy a second instance of GCDS and apply the same strategy with the newly acquired organization, which also has its users in an LDAP directory. How should you change your GCDS instance to ensure that the setup is successful? (Choose two.)
The human resources (HR) team needs a centralized place to share key documents with the entire organization while protecting confidential documents and mitigating the risk of losing documents when someone leaves. These documents must be editable by the HR team members. What is the best way to set this up?
Your organization has been using Google Workspace for almost a year, and your annual security and risk assessment initiative is approaching in preparation for the risk assessment you want to quickly review all the security-related settings for Gmail, Drive and Calendar and identify the ones that may be posing risk What should you do?
Your company is using Google Workspace Enterprise Standard. They have 200 meeting rooms defined for the main building and used daily by the 12,000 employees. Users are complaining they have difficulties finding a room available when searching within Google Calendar, even if several rooms are available (no one attending meetings in these rooms at that time). You have been asked to find a solution while minimizing the operational effort and avoiding any new expenses due to budget constraints. What should you do?
You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user’s awareness.
What two actions should you take? (Choose two.)
A company using Google Workspace has reports of cyber criminals trying to steal usernames and passwords to access critical business data. You need to protect the highly sensitive user accounts from unauthorized access.
What should you do?
A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges.
You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs.
What two actions should be taken on this call with the user? (Choose two.)
Your organization is expected to start using Google Workspace Enterprise Standard in several countries. During the planning phase, the change management leadership team mandates that meeting rooms near each participant’s office location should be suggested when someone creates a Google Calendar event, to simplify the user experience and avoid booking rooms when people would not be able to move easily. What should you do?
Your client is a 5,000-employee company with a high turn-over rate that requires them to add and suspend user accounts. When new employees are onboarded, a user object is created in Active Directory. They have determined that manually creating the users in Google Workspace Admin Panel is time-consuming and prone to error. You need to work with the client to identify a method of creating new users that will reduce time and error.
What should you do?
Your company (your-company.com) just acquired a new business (new-company.com) that is running their email on-premises. It is close to their peak season, so any major changes need to be postponed. However, you need to ensure that the users at the new business can receive email addressed to them using your- company.com into their on-premises email server. You need to set up an email routing policy to accomplish this.
What steps should you take?
A subset of users from the finance and human resources (HR) teams need to share documents with an external vendor. However, external content sharing is prohibited for the entire finance team. What would be the most secure method to enable external sharing for this set of users?
You have enrolled a new Google Meet hardware device for an existing conference room in your building Your users report that the new hardware in the conference does not show the expected calendar events You need to investigate and fix the problem What should you do?
