HP HP2-I47 Dumps

The correct answer is A. Additional 12 months based on the product’s base warranty or extended warranty.

HP Post Warranty Service is a service that extends the coverage of HP devices for one year past the base warranty or extended warranty. It provides the same level of service as the original warranty or HP Care Pack service, such as repair, replacement, onsite support, and accidental damage protection12.

By purchasing and registering HP Post Warranty Service, customers can benefit from:

• Peace of mind knowing that their devices are covered by the manufacturer that knows them best12.
• Cost savings and budget predictability by avoiding unexpected repair expenses12.
• Flexible options to suit their needs, such as next business day onsite service, device media retention, and travel coverage12.

If you are interested in learning more about HP Post Warranty Service, you can visit the HP website1 or contact an HP representative for more details.

1: HP Care Pack Services - Frequently Asked Questions (FAQs) 2: HP Care Pack Services - Post Warranty

The important consideration that you should discuss with this customer is D. HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.

HP Care Packs are services that provide an enhanced level of support and/or an extension of the duration of the HP Limited Warranty for HP devices. They offer various options for repair time, on-site support, exchange, collection and return by a carrier, installation by an HP technician, and more12.

However, HP Care Packs are only available for devices that are in good working condition at the time of purchase. Therefore, customers must purchase and register HP Care Packs at the same time as they purchase their devices or within 90 days of the device purchase date. Otherwise, they will not be eligible for HP Care Pack services12.

If you want to help the customer find the right HP Care Pack for their devices, you can use the HP Care Pack Finder tool on the HP website3. You can also contact an HP representative for more details or assistance.

The category of HP Lifecycle Services that enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations is B. HP Renew Services.

HP Renew Services are services that help customers recover, repurpose, and recycle hardware in more responsible ways. They include services for carbon neutral computing, device recovery, sanitization, deinstallation, and recycling1.

By using HP Renew Services, customers can benefit from:

• Reducing the environmental impact of their technology and supporting a circular economy1.
• Offsetting the carbon footprint of their devices throughout the lifecycle with HP Carbon Neutral Computing Services2.
• Receiving residual value for their end-of-use devices or recycling them responsibly with HP Device Recovery Service3.
• Ensuring data security and compliance with HP Sanitization Service4.
• Saving time and resources with HP Deinstallation Service5.

If you are interested in learning more about HP Renew Services, you can visit the HP website1 or contact an HP representative for more details.

The correct answer is B. Proactive issue identification and remediation.

HP Active Care is a service that provides device protection, support, and repair by using predictive analytics and insights from HP TechPulse. It can automatically request service for users before they experience a device disruption or failure1. HP TechPulse is an automation platform that delivers world-class services through meaningful insights. It can monitor device health, performance, security, and inventory, and detect issues before they become problems2.

By using HP Active Care, powered by HP TechPulse, customers can benefit from proactive issue identification and remediation, which can help them minimize downtime, avoid productivity-draining disruptions, and extend device life1.

The other options are incorrect because:

• Automatic performance tuning based on feedback is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Performance Advisor, which is a software application that helps optimize the performance of HP workstations by providing feedback and recommendations on system configuration and settings3.
• Ability to actively change the security policies in response to threats is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Proactive Security, which is a service that helps customers implement and manage configuration policies, such as deny and allow lists, device guard, credential guard, and BitLocker encryption4.
• Actionable device and employee insights whether online or offline is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Manageability Services, which are cloud-based solutions that provide device and employee insights across endpoint devices and applications. They can also work offline by collecting data locally and uploading it when the device reconnects to the internet.

1: HP Active Care | HP® Official Site 2: HP TechPulse | HP® Official Site 3: [HP Performance Advisor | HP® Official Site] 4: [HP Wolf Security Services] : [HP Manageability Services | HP® Official Site]

The best way to respond to this IT manager is C. Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.

HP Active Care is a service that provides device protection, support, and repair by using predictive analytics and insights from HP TechPulse. It can automatically request service for users before they experience a device disruption or failure1. HP TechPulse is an automation platform that delivers world-class services through meaningful insights. It can monitor device health, performance, security, and inventory, and detect issues before they become problems2.

By purchasing and registering HP Active Care, the IT manager can benefit from proactive alerts about device issues, such as hard drive or battery failures, and create a service case with HP Customer Support. This can help them minimize downtime, avoid productivity-draining disruptions, and extend device life1.

If the IT manager is interested in learning more about HP Active Care, you can direct them to the HP website1 or contact an HP representative for more details. You can also show them a short video about the benefits of HP Active Care for IT admins and end users3.

The best tool that the Partner can use to create a business case for this customer is D. The Value Management Office tool at ecosystems.US.

The Value Management Office (VMO) tool is a web-based platform that helps HP Partners and customers collaborate on the value of HP Lifecycle Services. It allows Partners to create customized proposals based on different scenarios, variables, and assumptions, and show the customer the expected return on investment (ROI), total cost of ownership (TCO), and other value metrics12.

By using the VMO tool, the Partner can benefit from:

• Faster and easier proposal creation with pre-built templates, calculators, and data sources12.
• Higher win rates and deal sizes with compelling value propositions and differentiation12.
• Improved customer satisfaction and loyalty with transparent and interactive value communication12.

If the Partner is interested in learning more about the VMO tool, they can visit the Ecosystems website1 or contact an Ecosystems representative for more details. They can also watch a short video about the VMO tool and how it works3.

1: Ecosystems Revenue Operating System (OS) 2: Ecosystems Software Reviews, Demo & Pricing - 2023 3: The VMO: Ecosystems’ Value Management Office - YouTube

The correct answers are B and C. How distributed is your workforce? and Do you require security features such as hardware or BIOS protection?

These questions are relevant to qualify the customer for HP Set Up Services, which are designed to help customers with the challenges of planning for, moving to, and provisioning new devices from the cloud1. HP Set Up Services can deliver great device configuration experiences for employees starting on day one, with services for provisioning, deployment, and zero-touch setup1.

By asking how distributed the customer’s workforce is, you can assess their need for a modern, low-touch way to provision new devices for their remote workers. HP Device Provisioning Services can help customers provision and personalize new computers for their distributed workforce before they ship from HP1.

By asking if the customer requires security features such as hardware or BIOS protection, you can identify their security challenges and offer them solutions that can enhance their device security posture. HP Proactive Security is the world’s most advanced endpoint security service that provides protection-first security for SMBs. It uses HP Sure Click Pro and HP Sure Sense Pro to isolate and contain malware threats, and HP TechPulse to monitor and report on device security posture. HP Proactive Security also includes services to help customers implement and manage configuration policies, such as deny and allow lists, device guard, credential guard, and BitLocker encryption2.

The other options are incorrect because:

• Asking if the customer would consider a lease-to-own solution is not related to HP Set Up Services. This is more relevant to HP Device as a Service (DaaS), which is a comprehensive solution that combines hardware, software, and services into a single contract with a predictable monthly fee3.
• Asking how necessary it is for the customer to minimize capital expenditures is also not related to HP Set Up Services. This is more relevant to HP Financial Services, which can help customers optimize their IT spending and achieve their business goals with flexible financing solutions.

1: HP Set Up Services- Device Configuration, Provisioning, and Deployment Services | HP® Official Site 2: [HP Wolf Security Services] 3: [HP Device as a Service (DaaS) | HP® Official Site] : [HP Financial Services | HP® Official Site]

The faster way to register many HP Lifecycle Services at one time is D. Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal.

The HP Channel Services Network (CSN) portal is a web-based tool that enables HP Partners to register, track, and manage HP Lifecycle Services orders. It also provides access to various resources, such as training, certification, and support1.

One of the features of the CSN portal is the ability to register multiple HP Lifecycle Services at once by using an Excel template. The Partner can download the template from the portal, fill in the required information for each service, such as customer name, service type, device serial number, and service start date, and upload the completed worksheet back to the portal. This can save time and effort compared to registering each service individually2.

If you want to learn more about how to use the Excel template to register multiple HP Lifecycle Services, you can watch a short video tutorial on the CSN portal3. You can also contact an HP representative for more details or assistance.

1: HP Channel Services Network 2: HP Care Pack Services - Frequently Asked Questions (FAQs) 3: CSN - How to Register Multiple Care Packs Using Excel Template

The HP Deployment Service component that matches the service it provides are as follows:

• A) Installation with User Settings: Offerings include unpacking, data migration, and connection of peripherals to devices1.
• B) HP Logistics Services: PCs are delivered to the door or dock with or without an appointment2.
• C) Office Installation Service: HP professionals migrate data from existing devices to new PCs3.

1: HP Installation Services | HP® Official Site 2: HP Logistics Services | HP® Official Site 3: HP Office Installation Service | HP® Official Site