Pegasystems PEGAPCBA87V1 Dumps

To indicate the progress of a case towards resolution, you need to update the case status on the appropriate steps. The case status reflects the current state of a case and helps users track its progress. You can use standard statuses such as New, Pending-Approval, or Resolved-Completed, or define custom statuses for your application. The other options are either incorrect or irrelevant for this requirement. References:

To inform a user by email when an assignment is added to the user’s worklist, you need to configure the case type to send assignment notifications to assigned users. This option enables email notifications for all assignments in the case type. The other options are either incorrect or irrelevant for this requirement. References:

These two use cases can be implemented by using one or more calculated fields because they involve setting the value of a calculated field based on one or more input fields. For example, the cost of painting a banquet hall can be calculated by multiplying the labor rate, the number of hours, and the area of the hall. The cost of an insurance policy can be calculated by adding the base premium and the selected coverage options. Calculated fields can use functions or custom calculations to express the relationship between fields. References:

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. References:

This answer is correct because it adjusts the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline. The goal interval in the service level defines the desired time for completing a case or an assignment. If the goal interval is reached, an urgency value can be applied to increase the priority of the case or assignment and make it more visible in the work queue or work list. References: (Module 6: Service Levels)

The logic statement A returns the correct subset of transaction disputes because it filters the cases by the vendor name (F1 or F2), the transaction amount (F3 or F4), and the dispute reason (F5). The parentheses indicate the order of operations and the AND and OR operators combine the conditions. The logic statement A can be read as follows: Return the cases where (the vendor is MaxValu and the amount is greater than or equal to 25) OR (the vendor is MegaMart and the amount is greater than or equal to 50) AND (the dispute reason is stolen card). References:

To display the Employee vacation requests report in the Manager portal dashboards, you need to add a report widget to the dashboard and publish it. This will make the report visible to all managers who have access to the Manager portal. The other options are either incorrect or irrelevant for this requirement. References:

To show the total number of purchase requests for each of the regional cost centers, you need to summarize the case ID column by count and group the results by the regional cost center column. This will create a summary report that displays the count of case IDs for each cost center value. References: