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Salesforce Salesforce-Slack-Administrator Dumps

Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.

As an IT manager you understand that Slack has a number of out-of-the-box features that can help manage how mobile devices are used without enabling EMM

Which two features are included in Slack's native mobile controls on the Enterprise Grid?

(Select the TWO best answers.)

Options:

A.

Block file downloads and copying on mobile devices.

B.

Domain allow list to limit mobile access to corporate workspaces only

C.

Remotely erase data In the case of stolen mobile devices.

D.

identity provider (idP) group management for mobile devices.

E.

Jailbreak or root detection for mobile devices.

Question 2

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to

communicate upcoming trainings that are available to the entire company.

What is the best action to ensure these communications are seen in each current and future workspace?

(Select the best answer.)

Options:

A.

Create an org-wide channel dedicated to company trainings.

B.

Create a multi-workspace channel for training that exists in each workspace.

C Have each Workspace Admin post in the correct public training channel.

C.

Create a Slack Connect channel dedicated to company trainings.

Question 3

You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)

Options:

A.

Enable members to set their profile status to Away whenever they are not online.

B.

Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,

C.

Enable members to view a recipient's local time within their profile before sending a message.

D.

Enable members to set reminders for themselves to send the message during shared working hours

Question 4

You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.

What are two actions you should take?

(Select the TWO best answers.)

Options:

A.

Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.

B.

Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid

design model.

C.

Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.

D.

Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.

E.

Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

Question 5

You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.

What should you do?

(Select the best answer.)

Options:

A.

Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.

B.

Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees

C.

Create a process to request public channel creation through Sack admins.

D.

Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.

Question 6

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.

The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.

Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.

Which options appropriately describe Champions? (Choose all that apply.)

Options:

A.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

B.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

C.

They model best practices, and they can rally the team toward common goals.

D.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

Question 7

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Options:

A.

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

B.

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

C.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

D.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels

Question 8

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.

How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

Options:

A.

Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

B.

Promote the "Ambassadors" to Workspace Owners in Slack.

C.

Promote the "Ambassadors" to Workspace Admins in Slack.

D.

Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

Question 9

A team member is managing a long-term project that involves collaborating with internal and external users via Slack Which statement is true about users managing the channel once the project work concludes?

Options:

A.

The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.

B.

Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.

C.

The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.

D.

Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.

Question 10

Nicole manages the global onboarding for new hires at her company.

Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.

What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

Options:

A.

Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.

B.

Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.

C.

Email a "How to use Slack guide" to new hires before they start.

D.

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.

Question 11

You're an Org Owner at a company that doesn't allow members to manage anySlack Connect permissions. A member reaches out to you with a concern they sent a Slack Connect channel invitation to the wrong external company.

Unfortunately, the company the invitation was sent to has custom approval settings at your organization, so the invitation was approved automatically. Your member is not sure whether members from the company they accidentally invited will gain access to sensitive information if they accept the channel invitation and needs your advice on how to proceed.

What should you tell the requestor?

(Select the best answer.)

Options:

A.

The requestor can choose how much channel history will be visible when the external

• organization accepts the invitation. You can also offer to show them how to revoke

the channel invitation if it has not been accepted yet.

B.

Channel history will not be visible when the external organization accepts the

invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

C.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

D.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Question 12

You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.

Which is the most important step when setting up your workspaces?

(Select the best answer.)

Options:

A.

Minimize the number of multi-workspace channels to administer.

B.

Take into account the cultural dynamics within the company.

C.

Ensure users can frequently and easily switch between workspaces througt out the day.

D.

Identify an appropriate set of Workspace Owners and Admins for each workspace

Question 13

You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.

What recommendation should you make to prevent this from happening in the future?

(Select the best answer.)

Options:

A.

Integrate with an Discovery solution using Slack's Discovery API.

B.

Use the Admin APIs to create a custom script to flag credit card numbers.

C.

Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.

D.

Use Workflow Builder to allow people to report policy violations.

Question 14

Which of the following scenarios would best justify creating a channel in your company’s existing workspace, rather than starting a direct message?

Options:

A.

When you need to confirm meeting times

B.

When there is a new line of business at your company

C.

When a few question need to be answered quickly

D.

When you need to let your manager know you are not feeling well

Question 15

You're an Org Owner and are hoping to help your admins implement an automated approval process for app and integration requests.

What is the best approach to take?

Options:

A.

• Create an ordered list of conditional rules for app and integration approvals.

• Enable custom approval status notifications to requesters.

• Create rules at both the Enterprise Grid and workspace level.

B.

• Create a list of trusted members for app and integration approvals.

• Enable custom approval status notifications to approvers.

• Create rules at both the Enterprise Grid and workspace level.

C.

• Create rules to approve app3 and integrations based on their licensing cost.

• Enable custom approval status notifications to requesters.

• Create rules at the workspace level.

Question 16

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join.

Which access level should Jorge set for this workspace?

Options:

A.

Open

B.

Invite Only

C.

By Request

D.

Hidden

Question 17

A bank must archive all communications for several years due to a new

government regulation. Your compliance department wants to understand how

best to meet these requirements for Slack

Which feature should you leverage to meet these regulatory requirements

(Select the best answer.)

Options:

A.

Data Loss Prevention (OLP)

B.

Mobile Device Management (MDM)

C.

Enterprise Key Management (EKM)

D.

eDiscovery

Question 18

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

A.

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

C.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Question 19

Slack business+ plan and currently authenticates users via username and password.

Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).

How would you configure Slack to satisfy these requirements?

(Select the best answer.)

Options:

A.

Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.

B.

Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

C.

Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.

D.

Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.

Question 20

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?

Options:

A.

A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.

B.

A team within your organization has announced that they’re kicking off a new project and will need a channel to collaborate.

C.

A cross functional team would like to explore new ideas for providing customer value on a new product line.

D.

Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.

Question 21

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

Options:

A.

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

B.

Continue using the group DM, and invite the new members to it.

C.

Start a new group DM with only the new members of the team.

D.

Convert the group DM to a private channel, and then invite the new members.

Question 22

You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?

Options:

A.

Review the Slack Connect section of your Slack sidebar.

B.

Review the Slack Connect connections In the org admin dashboard.

C.

Search for Slack Connect channels in the channel management dashboard.

D.

Export the list of Slack Connect channels from the analytics dashboard.

Question 23

You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time* process.

At your last company you saw the benefits of connecting identity provider (IdP) groups to Slack.

Which two aspects of IP group mapping will benefit your current organization?

(Select the TWO best answers.)

Options:

A.

It will enable automatic additions of members in an IdP group to channels within your organization.

B.

It will enable automatic additions and removals of members in an id group to workspaces within your organization.

C.

It will enable automatic additions and removals of members in an IdP group to Slask Connect channels within your organization.

D.

It will enable member provisioning as a required step for all Org Owners,

E.

It will enable automatic approvals and authentications of integrations within your organization

Question 24

You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal and Contractors.

An executive at your company wants to create a communications channel with everyone in the IT and Internal workspace, but does nor want people in the Contractors workspace to see this channel.

What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?

(Select the best answer.)

Options:

A.

Create an org-wide channel, and exclude the Contractors workspace.

B.

Create a Slack Connect channel between the IT and Internal workspaces.

C.

Create a channel in the IT workspace, and invite members from the Internal workspace as guests.

D.

Create a multi-workspace channel between the IT and Internal workspaces.

Question 25

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.

Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.

What is the best way to post your message? (Select the best answer)

Options:

A.

Create a default org-wide channel called #announcements, and post your newsletter in this channel.

B.

Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.

C.

Send your newsletter in all of your department-specific channels to maximize visibility.

D.

Send your newsletter to your organizations #general channel, and use the @channel notification

Question 26

You're an Org Admin for an organization. Your executive team requires a new workspace to collaborate on sensitive topics related to a pending confidential acquisition. The team wants to hand-select workspace members until the team is ready to announce the acquisition more broadly.

How should you set up the workspace access setting in this scenario?

Options:

A.

By Request

B.

Open

C.

Hidden

D.

invite Only

Question 27

You will be managing a new product launch and have just been assigned a new team of 12 members. The launch will be complex and will require cross-collaboration within the organization. To start, you will need to introduce yourself as the project manager to each team member and introduce the scope of the new project.

What should you do?

(Select the best answer.)

Options:

A.

Create a new private channel for the project, invite the team members and introduce yourself and the project scope. This will allow for increased transparency for the project team and ensure the details of the project are not exposed to anyone outside of the project team

B.

Start a group direct message (group DM) with the members on the team introducing yourself and the project scope. This will allow members to have visibility into who else is on the team and provide a secure opportunity to ask questions.

C.

Start a direct message (DM) with each member on the team, introducing yourself and the project scope. This secure approach will allow each member to reach out to you directly with questions before the project starts.

D.

Create a new public channel for the project, invite the team members and introduce yourself and the project scope This will allow for increased transparency for the project team and help onboard new project members who may join in the future.

Question 28

The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.

Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

Options:

A.

Whether to enable admin-approved apps

B.

Who is allowed to add custom emoji

C.

Who can create and archive channels

D.

Who can invite new members

Question 29

Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack.

Currently:

• The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace.

• The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages.

What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization?

(Select the best answer.)

Options:

A.

Move all the data out of the two sales workspaces and into the marketing workspace.

Rename the marketing workspace to "Marketing and Sales." Archive the two sales

workspaces.

B.

Delete the two sales workspaces and create a new workspace called "Kales* since

you can't change core workspace details such as the URL. Leave the marketing workspace as-is.

C.

Consolidate "More Deals More Money and "The Greatest Sales Team, and then

rename the workspace as "Sales." Then, update the URL to align with your o rename the

organization's branding. Leave the marketing workspace as-is.

D.

Export all the existing workspace data from all workspaces and then import it into your

new Enterprise Grid Org as a single consolidated workspace

Question 30

Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.

How should Shonda address this request?

Options:

A.

Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.

B.

Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.

C.

Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.

D.

Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

Question 31

You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.

What is the best option for moving Tidepool's channels? (Select the best answer.)

Options:

A.

Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.

B.

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

C.

Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

D.

Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

Question 32

You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles to enrich the data that can be retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).

What is the best method to enable this process? (Select the best answer.)

Options:

A.

Use the Analytics API to sync attributes to your analytics dashboard.

B.

Use the SCIM API to sync attributes to your member profiles.

C.

Use the Custom Profile API to sync attributes to your analytics dashboard.

D.

Create custom profile fields for members to add standard attributes to their profile.

Question 33

Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate.

You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new

team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining

the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.

Why is the new hire unable to join your workspace?

(Select the best answer.)

Options:

A.

The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

B.

The workspace requires approval from the external partner for new members to join.

C.

The workspace requires the new member to request to join.

D.

The workspace requires an invitation from the Workspace Admin to join

Question 34

You're an Org Owner for a financial organizations Slack Enterprise Grid. Someone accidentally shared confidential financial statements in a public Slack channel. You have since deleted the file; however, you want to track which users have downloaded the file from Slack.

What is the best way to do this?

(Select the best answer.)

Options:

A.

Use the Discovery APIs to export the required public channel data.

B.

Use the Audit Logs API to audit the file download action in the required public channel.

C.

Use the Audit Logs API to export the required public channel data.

D.

Use the Import/Export Data tool under workspace settings to export the required public channel data.

Question 35

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.

What will happen?

Options:

A.

The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

B.

The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.

C.

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

D.

Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

Question 36

Amy is an Org Owner on an Enterprise Grid plan.

A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.

What should Amy do to accomplish this goal?

Options:

A.

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

B.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

C.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

D.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

Question 37

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.

Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.

Who can give Clint multi-workspace channel permissions?

Options:

A.

Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.

B.

Only Org Owners can manage multi-workspace channels.

C.

The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

D.

A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

Question 38

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.

What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?

(Select the best answer.)

Options:

A.

Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.

B.

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

C.

Manually delete the departing Workspace Admin from your organization's IP.

D.

Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

Question 39

What are two benefits of creating user groups for your workspace?

(Select the TWO best answers.)

Options:

A.

Notifies a group of members who often need to be notified at once. For examole:@managers

B.

Sets channel management permissions at the workspace level.

C.

Sets permissions on who can view your workspace analytics

D.

Assigns default channels to users when they start working at the company.

E.

Assigns default Slack app integrations to users when they start working at the Company.

Question 40

You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but to get no results.

What is the reason you can't find the external contact on Slack Connect?

Options:

A.

The external organization will not be discoverable as you don't have a Slack Connect channel them yet.

B.

The external organization is using a free version of Slack.

C.

The external organization has turned off Slack Connect.

D.

The external organization has turned off Slack Connect Discoverability.

Question 41

You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.

What should you do to ensure new users automatically join these channels?

(Select the best answer.)

Options:

A.

Create a workflow that sends a welcome message promoting the most important channels within your company to new users.

B.

Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.

C.

Train managers to add their new hires to the important channels as part of the new employee onboarding process.

D.

Add important channels to your workspace's default channels.

Question 42

In your role as an Org Admin, you often answer questions from users regarding the best way to communicate in channels, threads, and direct messages (DMs) Recently, a user who is working on a market research project asked for your advice on how to share a report within Slack. The VP of Human Resources (HR) requested the report, which includes sensitive internal data. Typically, communication related to the project takes place in a public project channel.

What should you recommend the user do?

Options:

A.

Send the report in a group DM to the VP and anyone whose information is included in the report.

B.

Create a private project channel to share the report with the VP and anyone whose information is included.

C.

Send the report in a DM to the VP of HR

D.

Post the report in the project s public channel

Question 43

You're an Org Owner on your organizations slack enterprise grid instance an employee recently quit and there's a concern that the employee exported sensitive information prior to leaving. the security team know what this former employee may have accessed

What should you do?

(Select the best answer.)

Options:

A.

Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

B.

Use the member analytics dashboard to confirm the former employee's account activity.

C.

Export the former employee's access logs from the admin dashboard.

D.

Access your security information and event management (SIEM) fool to view actions logged by the former employee.

Question 44

Your team is planning to upgrade from the Pro plan to the Business+ plan. The current implementation team, including admins, is working on drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade. As an admin, you're most concerned with how this statement can support end users.

What is the strongest benefit a vision statement provides for end users?

Options:

A.

A user will understand the purpose of using Slack for their work in a new shared way.

B.

A user will learn several Slack channels they should join.

C.

A user will be able to describe their permissions compared to admin permissions.

D.

A user will know about newly released features.

Question 45

You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance. The Human Resources (HR) team at your company wants to pilot a Wellness app for all employees in your workspace.

As an App Manager, what are the two key considerations you should understand before installing the app in Slack?

(Select the TWO best answers.)

Is this app available in the Slack App Directory?

Options:

A.

Does the app meet data security policies for your organization?

B.

What are the external services or APis the app is connecting to?

C.

Does the app have a valid business use case?

D.

Docs the app connect with your HR system?

Question 46

What are the main benefits of Workflow Builder? (Choose all that apply.)

Options:

A.

It supports integration with various third-party apps for easy data transfer between services.

B.

Non-developers can easily automate business processes.

C.

Templates are available for download.

D.

Developers and engineers can easily automate efficiencies in their development.

Question 47

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.

What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

Options:

A.

Keep up to date on all channel naming conventions to accurately process requests.

B.

Prepare for a decrease in workload since channel requests will need to be processed less frequently.

C.

Create a process for channel requests.

D.

Appoint other members of their workspace to help with the workload.

Question 48

You're a Workspace Owner for an financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be

discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.

which file retention setting should you enable for your workspace? (Select the best answer.)

Options:

A.

Keep all files, including deleted files

B.

Keep all files

C.

Keep all files, including deleted files, for a set number of days

D.

Keep all files, including all file versions

E.

Keep all files, only for a set number of days

Question 49

What actions can Channel Managers take on channels they are assigned?

Options:

A.

-Convert channels from public to private

Rename or achieve channels

-Add and manage other Channel Managers

B.

-Convert channels from public to private

-Restore a deleted channel

-Access audit logs in Slack

C.

Add, remove, and edit user roles

-Rename or archive channels

-Add and manage other Channel Managers

D.

-Convert channels from public to private

-Restore a deleted channel

-Add and manage other channel Managers

Question 50

Your organization is on the Slack Enterprise Grid plan.

What are three benefits of syncing identity provider (IdP) groups?

(Select the THREE best answers.)

Options:

A.

Automatically adds or removes members of an Id group to workspaces within your org.

B.

Makes membership for certain channels required to ensure that all members of an laP group remain members of a channel.

C.

Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.

D.

Automatically assigns system roles.

E.

Automatically assigns approved apps to certain groups within your org.

F.

Automatically assigns admin roles.

Question 51

You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace.

Which type of access should you recommend for the contractor?

Options:

A.

Multi-Channel Guest with access to all relevant project channels

B.

Slack Connect direct message (DM) between the contractor and project lead

C.

Single-Channel Guest with access to one project channel

D.

Full member with access to the marketing workspace

Question 52

Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.

What should the marketing team do to request access for these consultants?

(Select the best answer.)

Options:

A.

invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

B.

Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

C.

@mention their Workspace Admin in the appropriate #proj channel to request guest

D.

Direct message (DM) an Org Owner requesting that their consultants be added as guests.

Question 53

You re an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.

What is the best way to do this?

Options:

A.

Deactivate the members in the Organization Settings 'Members' tab.

B.

Contact Slack via /feedback to get the members deactivated.

C.

Deactivate the members utilizing the SCIM API.

D.

Request the Primary Org Owner do this, as they are the only one who can perform this action.

Question 54

You're a Support Agent on the admin team for your organizations Slack Enterprise Grid workspace.

You receive a service request from one of your employees to add 15 new members from a single external company to slack in order to support a 12-month joint

marketing partnership. The team requires multiple channels and members for external collaboration.

How should you respond to the service request?

(Select the best answer.)

Options:

A.

Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

B.

Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if

they are not already using Slack.

C.

Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAME single sign-on (SS0).

D.

Advise the employee to set up a separate Slack workspace that is jointly owed by both organizations.

Question 55

You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In preparation for a new product launch, SealBox partners with an advertising agenoy, Ad Heroes Inc, You create a Slack Connect channel and share

it with Ad Heroes' Slack workspace.

The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel Is disconnected.

What will happen once the channel is disconnected?

(Select the best answer.)

Options:

A.

All organizations will retain full access to the channel's history and can continue to use its normal.

B.

Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.

C.

Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

D.

The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

Question 56

You’re a Workspace Owner at Acme Inc. You notice that the #help-benefits channel receives a large number of off-topic requests related to payroll. This creates noise and confusion in the channel.

In which two ways can you help address this issue?

Choose 2 answers

Options:

A.

Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.

B.

Work with the benefits team to set a dear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.

C.

Use the share feature in Slack to notify the payroll team of each request that has been posted in the #help-benefits channel via direct message (DM).

D.

Encourage channel owner(s) from the benefits team to add members of the payroll team to «help benefits to respond to each payroll request.

E.

Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

Question 57

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

Options:

A.

Any time. Workspaces created prior to domain claiming will be shut down automatically.

B.

Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

C.

As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

D.

Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.

Question 58

You've just joined the Org Admin team at your organization. To become familiar with the current processes, you begin to review the Organization Settings dashboard. You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.

What ability does enabling "public file sharing" give members?

Options:

A.

Members can share files externally by creating public URLs.

B.

Members can share files in public channels within the Slack Enterprise Grid.

C.

Members can share files with guests in Slack.

D.

Members can share files externally via Slack Connect channels.

Question 59

You're an Org Admin planning the structure of your organization's new workspace, and decide to establish a few default channels for everyone to access. How does defining default channels help end users?

Options:

A.

Default channels are always required, so members won't miss important updates.

B.

Users are automatically added to a set of private and public channels.

C.

Members and guests can find each other and interact as they're added to default channels.

D.

Default channels orient new members and model channel naming conventions.

Question 60

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

Options:

A.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.

B.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.

C.

Have the Admins individually send out Single-Channel Guest invitations.

D.

Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

Question 61

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present:

channels:write and chat:write:user.

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

Options:

A.

Modify public channels

B.

Upload files

C.

Send messages as a member

D.

Access group direct messages

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