Salesforce Order Management Administrator Accredited Professional (AP-219) Questions and Answers
What are two ways an administrator can export data from order Management?
(Choose 2)
Where should a service agent go first to view process exceptions related to a specific Order?
What are two items that an administrator should consider when building out a flow for one location vs multiple locations?
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
What ate two reasons an admin should choose an Eventover a Trigger when it comes to building out a solution?
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should theadministrator recommend?
Which option is available for an admin to use as middleware to import data to. or export data from Order Management?
What are three tools that can be used to deploy changes to a Salesforce Org?
Choose 3 answers
Which objects can a Process Exception be related to?
An administrator is setting up Order Management in a development org. The
administrator is using Workbench to create test orders but the corresponding Order
Summaries are not being created. What could be the issue?
Universal Containers (UC) has a flow which performs some custom logic in order todetermine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?
Whichtwo Order Management objects have their tabs set to Tab Hidden by default?
The order object represents which two statements? (Choose 2)
Which of the following options represent two ways that an administrator can utilize APIs in Workbench to query OrderSummaries?
When can an Invoice be created?
Which three options are the main types of building blocks when working in Flow Builder?
Which three steps should an administrator take to set up a mock payment gateway in a new org?
The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?
A developer is creating a flow to generate Fulfillment Orders for Order
Summaries. What object is used to generate the Fulfillment Groups?
An administrator wants to collect additional information from the customer when they cancel items on an Order Summary. How can the administrator modify the user interface to collect this information?
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up thetotal to theOrder Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
Which three objects are found within Order Management?
Choose 3 answers
An administrator is configuring delivery methods. Whattwo types of records need to be created?
An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?
An admin is observing a flow and needs to watch all of the variables changing as
the process executes, but nothing like this is being displayed. What did the developer forget to enable?
How can a user view the information exchanged betweenthe payment platform and the external payment gateways?
The Ensure Funds process works on which setof Order Items?
What object must an admin populate to create digital wallet type payment
methods, such as ApplePay or Electronic Gift Certificate?
Which object record Is created when customer returns a product after fulfillment?
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and returnoperations in Order Management?
Where are the gift message and gift flag stored by default as it relates to an Order Summary?
Which set of conditions is required for an Order Summary object to be created?
Auser wants to review credit card payment data for a specific Order. Which object should the employee navigate to?