Salesforce Certified Sharing and Visibility Architect (SU24) Questions and Answers
Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunity field-level security permissions of read only certain user's profiles are being updated by their class.
How should the architect fix this problem?
A custom invoice object has been created with a master-detail relationship to account. The Account Receivable (AR)team needs access to Invoices AR users do not own or have access to Account records. Account OWD is set to Private. The AR team is unable to find Invoices in List views, Reports, nor in Global Search. The Architect has been asked to help troubleshoot. What could be the issue preventing AR team members from seeing invoices?
The Corporate Identity and Access Team needs to audit User setup in the Salesforce ..
What two permissions should be granted to this team so they can perform their audit?
Choose 2 answers
A sales rep at Universal Containers (UC) is a member of the Default Opportunity team for an
account manager. The account manager created an opportunity and the sales rep is added to that Opportunity team.
The sales rep is complaining about no longer having access to an opportunity record that the sales rep was helping with.
What is the cause of this problem?
Universal Containers (UC) has 200 distributors that use Partner Community Licenses.
Partners cannot see each other’s data, but UC is also trying to give more visibility to certain individuals at a distributor. Which scalable solution would an architect recommend that will
give users in the partner manager role access to all Case and Container records owned byother partner managers and partner users (but not the partner executive) at the same distributor?
A sales rep (John) at Universal Containers (UC) requested to update information in an
account record where he has READ only access. John requested the EDIT access permission
from the owner of the record (Paul). Paul manually shared the record with John. Assuming the
OWD of the Account object is Public Read-Only, what is the impact in the system?
Which two options can be selected to share data with when creating a sharing rule?
Choose 2 answers
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers
Universal Containers (UC) is in legal dispute regarding several orders. UC has found out these records were removed from system. The VP of Sales has asked to ensure this cannot happen in the future. What approach would meet this requirement?
Universal Containers (UC) is implementing Sales Cloud. During the final quarter of the financial year, sales managers help each other close deals. They requested a solution in Salesforce to allow them to share opportunities with other sales managers from different teams as needed. They also requested that sharing deals should expire automatically two weeks after the new fiscal year starts.
Which two options to propose a solution to meet the requirements? Choose 2 answers
Universal Containers (UC) stores basic employee information in a custom Employee object (OWD -
Public Read Only). There are a few sensitive fields that need restricted access (salary, grade
level, last performance rating).
Other than field level security, what other options are available to make these fields
accessible to the Human Resource team?
Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, and so forth) for customer records when they need help. In general, the sales reps involved in the deals will not change.
How can a Salesforce architect help IK to Improve sales reps productivity?
Universal Containers (UC) implemented Sales Cloud and requested that only certain branch staff trained to sell high risk products can create opportunities for high risk products.
In which two ways can an Architect allow only specific branch staff to sell high risk products?
Choose 2 answers
After testing and deploying a new trigger that does creates a related order when a opportunity is closed, the Architect begins complaints of permission error messages appearing when closing an opportunity.
How did this error occur?
Universal Containers uses person accounts to represent retail customers and business accounts to represent commercial customers. The Retail Sales team should not have access to commercial customers but have access to ALL retail customers.
With organization-wide default on Account set to Private, how might the architect meet these requirements?
Sales Operations at Universal Containers (UC) has created Public Report and Dashboard
folders for sales managers that report to the VP of sales. Sales Operations currently spends
a few hours each month updating users that should have access to edit items in these folders. In which two ways can UC grant access to sales managers to automate access to these Reports and Dashboards folders?
Choose 2 answers
Universal Containers (UC) is implementing Sales Cloud. During the last quarter of the financial of the financial year, they requested a solution in Salesforce to allow them to specify an assistance agent on the opportunity. the assistance fields. The system should automatically remove access from the previous assistant and ..
What is the optimum solution to meet the requirements?
Universal Containers (UC) has 600 sales reps. UC has rollout plan to deploy salesforce in 3 weeks. At the end of the second week, they received a “User Role Limit Exceeded” error.
After investigation, they discovered that during the user provisioning process, a new role was generated for every new user.
Which two recommendations could solve this problem?
Choose 2 answers.
By default, how many roles are created when the first external user is created on a partner account?
Which two capabilities does the delegated administrator permission provide?
Choose 2 answers
Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.
Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?
Universal Computers (UC) is looking to expand its delivery capabilities through a network of
distributors that use a Partner Community license. UC employees currently can view all delivery
records through the organization-wide default (OWD) setting of Public Read Only.
Which approach would an architect recommend to limit the records a distributor can see?
In order to allow community users to collaborate on Opportunities, which license type must the users.
After setting up Customer Community and enable collaboration, the architect realizes that customers are only Chatter posts from other customers in their account.
What should the architect do to allow viewing chatter posts from all customers?
Susan posts a file to the chatter fees for a record of an object which OWD is private. Which
two statements accurately describe who can view the file by default?
Choose 2 answers.
Universal Containers (UC)has implemented customer community with customer community licenses for their customers. UC requested that any record owned by its customers should be accessible by UC users in the customer support role.
How can an Architect configure the system to support the requirements?
What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?
An External Object is created to show Invoices from an external accounting system. When viewing the External Object, a user should only access invoice records the user is authorized to see.
What two actions are required to achieve the above requirement? Choose 2 answers
Bob uploads a PDF to his Files Home private library.
Who can view this file?
Universal Containers (UC) provides shipment tracking for its customers on a custom Shipment object. The .. yearly by the customers should be available on the Account record to the Marketing team, but the Marketing Shipment records.
What recommend should an Architect provide to accomplish this?
A junior Account manager owns an account and creates a new opportunity to manage
complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future. What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?
Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.
What is the optimum sharing technique that can achieve the requirements?
Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries’ role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two points should an Architect consider in this situation?
Choose 2 answers
Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public Unit to a product brochure with potential customers during a meeting. She wants to ensure they do not have access to the file after the meeting.
How should Sarah accomplish this?
Universal Containers (UC) has a private Organization-Wide Defaults (OWD) model for the
Account object and needs to control the access of records and fields according to these
requirements:
• Sales reps can view/edit only their own records and cannot access the field "segment" in
account page.
• Service reps need to view all accounts but cannot edit any information.
• Sales managers can modify any account of reps reporting to them.
• Service managers can modify any account.
How can a Salesforce architect provide an optimal solution for this scenario?
A sales representative at Universal Containers needs assistance from specific product managers when selling certain deals. Product managers do not have access to opportunities they don't own, as the sharing model is Private, but need to gain access when they are assisting with a specific deal. How can an Architect accomplish the requirement?
Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role
Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary
to solve these requirements?
Universal Containers has set Partners users who will see records owned by partner users in roles below them in the hierarchy of which roles?
The Architect notices that there are many duplicate Account records and numerous sharing rules created in Salesforce. What would be the reason?
If OWD is Public Read Only, what are sharing access options
Universal Containers maintains Job information in a Custom Object that contains sensitive information. The only users who should be able to view and edit Job records are the user who owns the record and all users in the Delivery profile. Which three platform sharing tools are required to support the above requirements?
Choose 3 answers.
Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?
Universal Containers (UC) operates worldwide, with offices in more than 100 regions in 10 different countries, and has established a very complex Role Hierarchy to control data visibility. In the new fiscal year, UC is planning to reorganize the roles and reassign account owners.
Which feature should an architect recommend to avoid problems with this operation?
At Universal Containers, users should only see Accounts they or their subordinates own. All Accounts with the custom field "Kay Customer" should be visible to all Senior Account Managers. There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 3 designated users who require view and edit access. These three users come from different user groups, and will change occasionally. Which three platform security features are required to support these requirements with the minimum amount of effort?
Choose 3 answers
Universal Containers has a custom Job object with a private sharing model. Based on the size and location of the Job, different teams must have access to edit the specific Job record. To support this requirement, Apex Managed Sharing has been implemented to share records with the required users. Since the teams change frequently, managed sharing recalculations need to be manually run frequently. What can the Architect do to optimize this process?
A Visualforce controller has a requirement to be written with "Without Sharing" at the top level; however, certain methods within the page still need to enforce the user permissions for creating records and accessing certain fields. Which two methods below would be used to enforce this requirements?
Choose 2 answers.
Universal Containers has developed Apex code to manually create AccountShare records to grant specific users access to individual Accounts. What must the Architect do to ensure the AccountShare records are not deleted when the owner of the Account is changed?
Who can view a PDF that is uploaded to the Files Home private library by 8 user?
In order to comply with Regulatory Requirements, Universal Containers must store sensitive customer information on-premise. Universal Containers would like this on-premise information to be accessible from Salesforce. What technology can Universal Containers use to achieve this?
Universal Containers has the following requirements: A custom Loan object requires Org-Wide Defaults set to Private. The owner of the Loan record will be the Loan Origination Officer. The Loan record must be shared with a specific Underwriter on a loan-by-loan basis. The Underwriters should only see the Loan records for which they are assigned. What should the Architect recommend to meet these requirements?
An architect from a previous project implemented Platform Shield Encryption for a company.
However, based on a recent audit, the company’s Privacy Team identified three additional fields in their Account Records (Billing Street, Billing City and Phone) that needs to be secure end protected.
How should an architect proceed with this new policy change?
Universal Containers has created a custom Sales Operations profile with read and edit access to the Category field on a custom object. There is a new requirement that 3 of the 100 users assigned to the Sales Operations Profile should have read-only access to the Category field.
How can the Architect support this request?
Choose one answer:
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.
How is this accomplished?
A sales coach at Universal Containers wants to create and share report folder with other sales coaches,
Which two permissions are required to accomplish this?
To grant Universal Containers sales managers access to shipment records properly it was necessarily to the IT Team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommended to mitigate the risk?
Universal Containers uses Standard WorkOrder object to track various work orders sent to field agents. Currently, the WorkOrder object has more than 400 fields. There are eight different types of work order processes established. The Director of Customer Service wants to ensure that field agents gets to see only required information specific to the WorkOrder type they are addressing.
Which option is recommended to implement this requirement?
A user at Universal Containers would like to give access to a Report folder to someone else in the organization.
Which two access permissions should the user have to support this requirement?
Choose 2 answers.
Universal Containers has developed an AppExchange managed package for their distribution partners, which required a private key to be generated for each partner and used by the code. Universal Containers support representatives must be able to access the private key value to debug connection issues, but it must not be possible for the partner to access the value.
How can the Architect best support this requirement?
A dummy user at Universal Containers owns more that 10,000 lead records. The system assigned all these leads to a dummy user. This is causing performance issues whenever role hierarchy changes. Which two options should be recommended to improve performance?
Choose 2 answers.
When writing test methods, what functionality is verified by the system method"runAs()"?
Universal Containers is updating its Organization-Wide Sharing Settings for the Account Object from a "Public Read/Write" model to a "Private" model, so that they can hide certain national accounts from sales reps and sales managers. These national accounts should only be accessible by sales directors and above. Universal Container's Role Hierarchy matches its organizational hierarchy. Which two options should the Architect consider when designing the solution? Choose 2 answers
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
Universal Containers uses Person Accounts to represent retail customers and Business Accounts to represent commercial customers. The retail sales team should not have access to commercial customers but should have access to ALL retail customers.
With the organization-wide default on Account set to Private, how should the architect meet these requirements?
Universal Containers (UC) has affiliates who sell containers in countries where UC does not have a local office. UC uses a Partner Community to manage the sales cycle in those countries. One of its affiliates has grown substantially and restructured its internal sales team with the following structure; Sales VP —> Director of Sales —> Sales Manager —> Sales Reps. Sales Reps should not see each others’ opportunities, and visibility of deals should open up within e Sales Rep's hierarchy.
What is the main problem an architect should address in this situation?
Universal Containers has just deployed a change to its role hierarchy. A manager is reporting that their staff can now see Accounts that they do not own and should not have access to. How should the Architect troubleshoot?
Universal Containers has requirement for the Architect to develop Apex Managed Sharing code for the custom Job object. The sharing settings for the Job object are set to Private.
When assigning access level for the record, which two lines of code will cause a DML exception on insert to the database?
Choose 2 answers
What feature in Salesforce is needed to restrict access to a custom object that has Public Read/Write access?
Which three areas should the Architect review in order to increase performance of "Record Access" and "Sharing" calculations?
Choose 3 answers.
What is a workaround to ownership data skew?
Universal Containers has implemented a strict software architecture for their custom Apex code. One of the requirements is that all SOQL queries are contained within reusable classes. Depending on the context of the Apex transaction, the queries should be able to run either "With Sharing" or "Without Sharing". Which two ways allow the Architect to meet these requirements?
Choose 2 answers.