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SAP C_C4H410_21 Dumps

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Total 120 questions
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SAP Certified Application Associate - SAP Sales Cloud 2111 Questions and Answers

Question 1

What can you use to map the complex organizational structure of a large account in SAP Sales Cloud?

Options:

A.

Organizational structure

B.

Account hierarchy

C.

360 overview

D.

Territory hierarchy

Question 2

How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct Answers to this question.

Options:

A.

Manually maintained

B.

Based on lead status

C.

Based on surveys

D.

Based on product lists

Question 3

Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.

Options:

A.

Editing can be performed directly in the factsheet.

B.

Data is displayed in PDF format.

C.

Connection with the Web service in SAP ERP or SAP CRM is invoked.

D.

A VPN connection is required.

Question 4

You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question.

Options:

A.

Synchronize leads.

B.

Synchronize tasks.

C.

Synchronize quotes.

D.

Synchronize contacts.

Question 5

For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products? Please choose the correct answer.

Options:

A.

SAP Hybris Marketing

B.

SAP Hybris Commerce

C.

SAP ERP

D.

SAPCRM

Question 6

How can you give a business user access to a work center view? There are 2 correct answers to this question.

Options:

A.

Copy the access rights from a business user who already has access to the work center view

B.

Assign the business user to the territory structure

C.

Use business scoping to activate the work center containing the view

D.

Create a business role that has access to the work center view and assign it to the business user

Question 7

You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERR Which of the following integration approaches support this requirement?

Options:

A.

REST A2X service

B.

SAPUI5 widget

C.

SOAP A2X service

D.

Mashup

Question 8

Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes? There are 3 correct answers to this question.

Options:

A.

No confirmation

B.

External procurement

C.

Binding confirmation

D.

Full delivery on requested date

E.

Late delivery or insufficient quantity

Question 9

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.

Options:

A.

Visit

B.

Sales quote

C.

Ticket

D.

Appointment

Question 10

You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate?

Options:

A.

Access sequence specific to a sales office

B.

Customer price conditions specific to a sales office

C.

Condition table specific to a sales office

D.

Billing information specific to a sales office

Question 11

What does the InsideView feature in leads do?

Options:

A.

Provides a very detailed inside look at the products in leads

B.

Provides real-time insights from social media about prospective customers

C.

Provides information on feeds of your competitor accounts

D.

Provides real-time insights about lead performance

Question 12

What can you do with extension fields? Note: There are 2 correct Answers to this question.

Options:

A.

Add the field to a data source.

B.

Add the field to a form template.

C.

Add the field to the access sequence price lists.

D.

Add the field to a sales planning dimension.

Question 13

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

Options:

A.

Upload Territory Hierarchy from Excel

B.

Assign an employee responsible for a territory.

C.

Create Multiple Root Hierarchies.

D.

Set an account for territory override

Question 14

When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question.

Options:

A.

Request a new test tenant.

B.

Align data fields with input fields.

C.

Import data from the template file.

D.

Activate the data migration functionality in scoping.

Question 15

Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person. Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up? Please choose the correct answer.

Options:

A.

Define the contact person in the Service Control Center.

B.

Define a new service agent.

C.

Define the contact person in the Administration work center.

D.

Update the contact details in your organization structure.

Question 16

As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note; There are 3 correct Answers to this question.

Options:

A.

Usage statistics

B.

KPIs

C.

Key figures

D.

Speedometer

E.

Data sources

Question 17

What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer? Please choose the correct answer.

Options:

A.

Account Hierarchy

B.

Territory Hierarchy

C.

Product Hierarchy

D.

Organizational Structure

Question 18

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? Please choose the correct answer.

Options:

A.

You create different contacts for each account.

B.

You merge both accounts and create the contact record for that account.

C.

You create the contact master record only and add it to the account hierarchy.

D.

You create the contact for the first account and add the same contact to the second account.

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