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SAP C_C4H630_34 Dumps

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Total 80 questions
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SAP Certified Development Associate - SAP Customer Data Platform Questions and Answers

Question 1

Which of the following are steps in a CX flow? Note: There are 3correct answers to this question.

Options:

A.

Decision

B.

Connector

C.

Flow control

D.

Trigger

E.

Condition

Question 2

How can you implement a B2B data model with SAP Customer Data Platform?

Options:

A.

By using groups and relationships

B.

By using a dedicated activity schema

C.

By using audiences

D.

By using segments

Question 3

What are some valid use cases for audience activation? Note: There are 3correct answers to this question.

Options:

A.

Run marketing campaigns on social media platforms.

B.

Import customer contacts from CRM systems.

C.

Run targeted email campaigns based on customer activities and preferences.

D.

Merge incoming customer data from ERP back end.

E.

Update customer loyalty level in a loyalty system.

Question 4

Which query syntax is correct when searching for users in SAP Customer Data Platform?

Options:

A.

Select * from accounts where profile. primaryEmail = 'someuseremail@emaildomain.com'

B.

select * from profile where profile.email = 'someuseremail@emaildomain.com'

C.

select * from contextualProfile where primaryEmail = 'someuseremail@emaildomain.com'

D.

select * from profile where attribute.primaryEmail = 'someuseremail@emaildomain.com'

Question 5

You are using predictive indicators to configure predictive models and view results. What types of models can you design? Note: There are 3correct answers to this question.

Options:

A.

Predict actions for groups

B.

Predict chum probabilities for profiles

C.

Predict events for groups

D.

Predict customer lifetime value for profiles

E.

Predict churn probabilities for groups

Question 6

Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3correct answers to this question.

Options:

A.

Segments

B.

Group attributes

C.

Profile attributes

D.

Activity attributes

E.

Activity indicators

Question 7

What tools are supported by SAP Customer Data Platform to call external REST APIs? Note: There are 2correct answers to this question.

Options:

A.

Application integration

B.

Generic Webservice Provider

C.

Connector Studio

D.

Web Client Application

Question 8

How many segments are allowed per business unit?

Options:

A.

50

B.

200

C.

100

D.

40

Question 9

You are importing primary customer residential address data into SAP Customer Data Platform.How could you implement this feature using the console?

Options:

A.

Update the action's model schema

B.

Update the action's mapping schema

C.

Update the profile customer schema

D.

Update the processing purpose

Question 10

Which statements describe preconfigured matching rules? Note: There are 2correct answers to this question.

Options:

A.

The Contextual Profile rules cannot be edited or re-ordered.

B.

The Unified Customer Profile rules can be edited and re-ordered, but not deleted.

C.

The Unified Customer Profile rules can be edited, re-ordered, and deleted.

D.

The Contextual Profile rules cannot be edited, but can be re-ordered.

Question 11

You want a customer to be included in an audience. Which data must be available for the customer?

Options:

A.

Action

B.

Activity indicator

C.

Segment

D.

Processing purpose

Question 12

You want to create a calculated indicator.

What attributes from the customer schema can you use? Note: There are 3correct answers to this question.

Options:

A.

Actions

B.

Events

C.

Profile

D.

Activity indicators

E.

Segments

Question 13

What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

Options:

A.

It indicates that there was an error updating those attributes in the last inbound event.

B.

It indicates that the values of those attributes are shared with other customer profiles.

C.

It indicates that the unique identifier is invalid.

D.

It indicates that no value is set for those identifier attributes.

Question 14

Which of the following roles for console users are available in SAP Customer Data Platform? Note:There are 3correct answers to this question.

Options:

A.

Customer Service Representative

B.

System Administrator

C.

Delegated Administrator

D.

DPO Specialist

E.

Marketeer

Question 15

Which of the following triggers are supported in CX flows? Note: There are 3correct answers to this question.

Options:

A.

Audience activated

B.

Action occurrence

C.

Segment membership

D.

Customer or group update

E.

Event occurrence

Question 16

Which of the following are entities and attributes that can be used to create an audience? Note: There are 3correct answers to this question.

Options:

A.

Trigger attributes

B.

Action attributes

C.

Activity attributes

D.

Unified Customer Profile

E.

Contextual profile

Question 17

Which steps are mandatory to create a processing purpose? Note: There are 3correct answers to this question.

Options:

A.

Outbound data governance

B.

Data retention

C.

Processing purpose definition

D.

Inbound data governance

E.

Matching rules

Question 18

On which level of a B2B data model should a role (for example, Sales Manager or CEO) of a B2B customer be stored?

Options:

A.

Segment

B.

Relationship

C.

Group

D.

Customer profile

Question 19

What can you do with the Audit Search API?

Options:

A.

GetAllSearches

B.

Query Single Activity

C.

SubmitWsConfiguration

D.

Query All Customers

Question 20

What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2correct answers to this question.

Options:

A.

Raise an error and abort the entire ingestion operation

B.

Duplicate Customer Profile

C.

Create new Customer Profile

D.

Discard data event

Question 21

What is the purpose of the Connector Studio?

Options:

A.

It enables creation of templates for source/destination REST API applications.

B.

It enables activation of preconfigured application connectors.

C.

It enables the setup of ETL jobs and data pipelines for data ingestion.

D.

It enables activation of newly created audiences.

Question 22

You want to provide user access to the SAP Customer Data Platform console using the administration features in the console. How can you do this? Note: There are 2correct answers to this question.

Options:

A.

By providing the correct Universe SAML Login configuration

B.

By supplying the correct OIDC Provider configuration

C.

By using the Admin Users functionality

D.

By calling an Admin User REST API

Question 23

What kinds of prediction can you select for a predictive indicator? Note: There are 2correct answers to this question.

Options:

A.

Customer lifetime value

B.

Customer churn

C.

Customer order value

D.

Customer volume

Question 24

You need to perform a quick ingestion test to evaluate your configuration. What is the simplest recommended way of doing this?

Options:

A.

By ingesting a JSON file using an FTP server

B.

By firing the event via a Postman call

C.

By firing the action via a Postman call

D.

By using the Event Playground

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