SAP Certified Associate - Design Thinking Questions and Answers
Divergentthinking is similar to the practice of_______________, which free the imagination, opens up ours minds to a wealth of opportunities and possibilities, and helps us become more innovative.
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IDEOlooks on the design-thinking process as a system of____________________, rather than a linear, predictive approach where organizations determine the goals they need to achieve and look for the resources to
enable them to reach their goals.
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During an interview, you should minimize yes/no questions and instead ask ______________________questions.
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The_____________________phase uses brainstorming as a way to generate as many ideas as possible tomeet the need identified in the____________________phase.
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Goal of the interview.
Building a culture of innovation takes collaborative, diverse, & empowered employees who seek empathy for their end-users.
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Which of the following techniques are structured ideation techniques?
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During the__________________________phase, ideas generated through the ideationprocess are transformed into concrete ideas.
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_________________________can be an alternative or a complement to observation.
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What is inspiration (Emphasize), Ideation (Create), Implementation (test)?
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An_____________________________is a tool that helps you collate and integrate your interview data in order to discover surprising or unanticipated insights. It also enables you to uncover unmet needs, find the source
of any frustrations, discover areas for improvement, explore different perspectives, and question your own assumptions and beliefs.
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Bringing together diverse perspectives unlocks potential. Modern challenges are too big and complex for any one person, discipline, or even industry.
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