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ServiceNow CAD Dumps

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Total 254 questions

Certified Application Developer - ServiceNow Questions and Answers

Question 1

What data types of Flow Designer variables are supported to store record data and complex data?

Choose 3 answers

Options:

A.

Label data type

B.

Integer

C.

Array. Reference

D.

Choice

E.

String

Question 2

What are the benefits of storing the majority of an Application’s server-side script logic in a Script Include?

a) This makes execution faster.

b) Only run when called from a script.

c) The script logic can be hidden when the Application is installed from the ServiceNow Store. d. For some changes to application logic there is only one place to make edits.

Options:

A.

a, b, and d

B.

a, b, c, and d

C.

b, c, and d

D.

a, b, and c

Question 3

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application’s data tables?

Options:

A.

You must create Access Controls to prevent all other application scopes from creating configuration records on an application’s data tables rather than using Application Access

B.

Set the Accessible from field value to All application scopes and de-select the Can create option

C.

Set the Accessible from field value to This application scope only and de-select the Allow access to this table via web services option

D.

Set the Accessible from field value to This application scope only

Question 4

Which one of the following is true for this script fragment?

g_user.hasRole(,x_my_app_user');

Options:

A.

The method returns true if the currently logged in user has the x_my_app_user role or the admin role

B.

The method returns false only if the currently logged in user has the x_my_app_user role

C.

There is no g_user.hasRole() method

D.

The method returns true only if the currently logged in user has the x_my_app_user role

Question 5

Which of the following objects does a Display Business Rule NOT have access to?

Options:

A.

previous

B.

GlideSystem

C.

g_scratchpad

D.

current

Question 6

Which allows the creation of a task-based record from Service Catalog?

Options:

A.

UI Builder

B.

Flow Designer

C.

Assignment Rule

D.

Record Producers

E.

Ul Actions

Question 7

Which one of the following is NOT required to link a ServiceNow application to a Git repository?

Options:

A.

Password

B.

URL

C.

User name

D.

Application name

Question 8

Which of the following is true for the Application Picker and Application Scope?

Options:

A.

Selecting application from the Application Picker does not set the Application Scope.

B.

Selecting Global in the Application Picker sets the Application Scope to incident

C.

Global is a reserved application which does not appear in the Application Picker

D.

Selecting an application from the Application Picker sets the Application Scope

Question 9

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

Options:

A.

Reference

B.

Lookup

C.

Preview

D.

Quickview

E.

Drilldown

F.

Snapshot

Question 10

What function do you use to add buttons, links, and context menu items on forms and lists?

Options:

A.

Ul Settings

B.

UI Actions

C.

Ul Policies

D.

Ul Config

Question 11

Which of the following is NOT a caller access field option?

Options:

A.

Caller Tracking

B.

Caller Restriction

C.

None

D.

Caller Permission

Question 12

How does the Application Picker interact with Application Scope in ServiceNow?

Options:

A.

Global is a reserved application that does not appear in the Application Picker.

B.

Selecting Global in the Application Picker sets the Application Scope to Incident.

C.

Selecting an application from the Application Picker sets the Application Scope.

D.

Selecting an application from the Application Picker does not set the Application Scope.

Question 13

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Options:

A.

Click on the More options (...) icon, click Add Tag, type Special Handling, press enter

B.

On the Tag field, select Special Handling from the choice list

C.

On the Special Handling field check the box

D.

Click on the Context menu, select Add Tact, type Special Handling. press enter

Question 14

Which one of the following is a benefit of creating an Application Properties page for each application you develop?

Options:

A.

An Application Properties page is a good landing page for an application

B.

Application Properties allow a developer to override the application properties inherited from ServiceNow

C.

Application users know to go to the Application Properties page to change the appearance of an application

D.

Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts

Question 15

Which objects can be used in Inbound Action scripts?

Options:

A.

current and previous

B.

current and email

C.

current and event

D.

current and producer

Question 16

Is it possible to change an application's scope?

Options:

A.

Yes, but only from global scope to private scope

B.

Yes it's possible.

C.

No, it's not possible.

D.

Yes. but only from private scope to global scope

Question 17

What module do you use to access the reports that are available to you?

Options:

A.

Reports > Overview

B.

Reports > View / Run

C.

Self-Service > My Dashboards

D.

Reports > Homepage

E.

Self-Service > My Reports

Question 18

What are three ServiceNow table creation methods? (Choose three.)

Options:

A.

Using legacy Workflows

B.

Upload and turn a spreadsheet into a custom table

C.

Using Flow Designer

D.

Use the Now Experience Table Creator

E.

Extend a table

F.

Create a custom table

Question 19

Which are valid caller access field options? (Choose 3 answers)

Options:

A.

Allow Configuration

B.

Caller Permission

C.

Accessible from

D.

None

E.

Caller Restriction

F.

Caller Tracking

Question 20

When a ServiceNow instance requests information from a web service, ServiceNow is the web service:

Options:

A.

Publisher

B.

Specialist

C.

Provider

D.

Consumer

Question 21

What are some of the benefits of extending an existing table such as the Task table when creating a new application?

a)You can repurpose existing fields by simply changing the label.

b)Use existing fields with no modifications.

c)Existing logic from the parent table will be automatically applied to the new table.

d)All of the parent table records are copied to the new table.

Options:

A.

a, b, c, and d

B.

a and b

C.

b and c

D.

a, b, and c

Question 22

Which of the following is an available feature in Studio?

Choose 2 answers

Options:

A.

Push to external source control

B.

Search branch

C.

Merge branches

D.

Push to update set

Question 23

What is required to link a ServiceNow application to a Git repository?

Choose 3 answers

Options:

A.

URI

B.

ACL

C.

User name

D.

URL

E.

Application name

F.

Password

Question 24

When configuring a REST Message, the Endpoint is:

Options:

A.

The commands to the REST script to stop execution

B.

The URI of the data to be accessed, queried, or modified

C.

Information about the format of the returned data

D.

The response from the provider indicating there is no data to send back

Question 25

Which one of the following is the correct Link Type to select when creating a module that opens the Record Producer UI for a user rather than the ServiceNow form UI?

Options:

A.

Content Page

B.

Script (from Arguments)

C.

URL (from Arguments)

D.

HTML (from Arguments)

Question 26

In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

Options:

A.

g_form.hasRoleExactly(‘admin’)

B.

gs.hasRole(‘admin’)

C.

g_form.hasRole(‘admin’)

D.

gs.hasRoleExactly(‘admin’)

Question 27

The Report Designer contains different sections for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

Options:

A.

Data

B.

Type

C.

Sources

D.

Properties

E.

Configure

Question 28

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Options:

A.

ServiceNow Messenger

B.

Knowledge Chat

C.

Virtual Agent

D.

Now Support

E.

Agent Workspace

Question 29

Which one of the following is true for the Application Picker?

Options:

A.

All custom application scope and the Global scope appear in the Application Picker

B.

All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker

C.

Only custom applications appear in the Application Picker

D.

Only downloaded applications appear in the Application Picker

Question 30

Which script types execute on the server? (Choose three.)

Options:

A.

Business Rule

B.

Client Scripts

C.

UI Policies

D.

Script Actions

E.

Scheduled Jobs

Question 31

What syntax is used in a Record Producer script to access values from Record Producer form fields?

Options:

A.

producer.field_name

B.

producer.variablename

C.

current.variable_name

D.

current.field_name

Question 32

Here is an example of the criteria set for a knowledge base:

• Companies: ACME North America

• Departments: HR

• Groups: ACME Managers

• Match All: Yes

In this example, what users would have access to this knowledge base?

Options:

A.

Employees of ACME North America, who are members of HR Department or the ACME Managers group

B.

Members of the ACME Manager group, who are also members of HR Department and part of ACME North America

C.

Members of the ACME Managers group, and HR department, regardless of geography

D.

Users which are members of either ACME North America, or HR Department or ACME Managers group

Question 33

In an Email Notification, which one of the following is NOT true for the Weight field?

Options:

A.

Only Notifications with the highest weight for the same record and recipients are sent

B.

A Weight value of zero means that no email should be sent

C.

The Weight value defaults to zero

D.

A Weight value of zero means the Notification is always sent when the Notification’s When to send criteria is met

Question 34

Why would you build a custom app?

Options:

A.

To fulfill is specific use case on internal processes.

B.

To avoid using a code repository like GiotHub or GitLab

C.

To create a custom integration for a 3rd party system

D.

To replace servieNow base tables

Question 35

Can inherited fields be deleted from a table?

Options:

A.

Yes, select the red X in the left-most column in the table definition.

B.

Yes, but only if they are text fields.

C.

No, inherited fields cannot be deleted from a child table.

D.

Yes, but only if there has never been any saved field data.

Question 36

What is the purpose of the Application Picker?

Options:

A.

Select an application to run

B.

Select an application as a favorite in the Application Navigator

C.

Choose an application to edit and set the Application Scope

D.

Choose an application to download and install

Question 37

Which feature helps to automatically allocate a critical, high-priority, service request to the appropriate assignment group or team member?

Options:

A.

User Policy

B.

Predictive Intelligence

C.

Assignment Rule

D.

UI Policy

Question 38

When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?

Options:

A.

Use the Choice data type to limit options in a field

B.

Use the Data data type to enter the date and time of day.

C.

Use the Phone Number data type to automate phone number data validation.

D.

Use the string data type for a free-form text field.

Question 39

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

Options:

A.

${event. }

B.

${current. }

C.

${property name>.getDisplayValue()}

D.

${gs.}

Question 40

Which of the following is NOT a trigger type in Flow Designer?

Options:

A.

Outbound Email

B.

Application

C.

Record

D.

Schedule

Question 41

Which one of the following is true for GlideUser (g_user) methods?

Options:

A.

Can be used in Client Scripts and UI Policies only

B.

Can be used in Business Rules only

C.

Can be used in Client Scripts, UI Policies, and UI Actions

D.

Can be used in Business Rules, and Scripts Includes

Question 42

What are advantages of using Flow Designer? Choose 3 answers

Options:

A.

Smooth integration with 3rd party systems

B.

Less manual scripting

C.

Reduces technical debt

D.

Supports advanced developers

E.

Enables complicated scripting

Question 43

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

Question 44

Which business requirements and process(es) should be documented as part of the application development plan?

Choose 4 answers

Options:

A.

Data input/output

B.

Business problem

C.

Project schedule

D.

Process steps

E.

Database capacity

F.

Users/stakeholders

G.

Available licenses

Question 45

a. To replace outdated, inadequate, custom business applications and processes

b. To extend service delivery and management to all enterprise departments

c. To allow users full access to all ServiceNow tables, records, and fields

d. To extend the value of ServiceNow

Options:

A.

a, b, and c

B.

a, b, c, and d

C.

b, c, and d

D.

a, b, and d

Question 46

Which of the following statements does NOT apply when extending an existing table?

Options:

A.

The parent table’s Access Controls are evaluated when determining access to the new table’s records and fields

B.

The new table inherits the functionality built into the parent table

C.

The new table inherits all of the fields from the parent table

D.

You must script and configure all required behaviors

Question 47

It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. What are some of the considerations to document as part of the business process?

Options:

A.

Business problem, data input/output, users/stakeholders, and process steps

B.

Business problem, data input/output, project schedule, and process steps

C.

Business problem, data input/output, users/stakeholders, and database capacity

D.

Business problem, users/stakeholders, available licenses, and database capacity

Question 48

Which of the following is NOT supported by Flow Designer?

Options:

A.

Call a subflow from a flow

B.

Test a flow with rollback

C.

Use Delegated Developer

D.

Run a flow from a MetricBase Trigger

Question 49

When writing a Client Script to provide feedback targeted at a specific field, which method should be used?

Options:

A.

g_form.showInfoMessage()

B.

g_form.showFieldMsg()

C.

g_form.addInfoMessage()

D.

g_form.addFieldMsg()

Question 50

Which options are strategies for debugging client-side scripts? (Choose 2 answers)

Options:

A.

g_form.addInfoMessage()

B.

gs.addErrorMessage()

C.

jslog()

D.

gs.log()

Question 51

Which one of the following is true for a table with the “Allow configuration” Application Access option selected?

Options:

A.

Only the in scope application’s scripts can create Business Rules for the table

B.

Any user with the application’s user role can modify the application’s scripts

C.

Out of scope applications can create Business Rules for the table

D.

Out of scope applications can add new tables to the scoped application

Question 52

What do you click when you have made modifications to your report, and you want to see the results without saving?

Options:

A.

Execute

B.

Preview

C.

Run

D.

Test

E.

Try it

Question 53

What are the ways to designate data tables when Guided Application Creator (GAC)?

Choose 3 answers

Options:

A.

Upload an existing PDF

B.

Create a new table on the platform

C.

Use an existing table on the platform

D.

Upload an existing spreadsheet

E.

Upload an existing word processing document.

F.

Use a freeform database

Question 54

Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Business Service Management Map

B.

Data Sources

C.

Transform Map

D.

Cl Relationship Builder

Question 55

Which ATF Test step allows you to create a user with specified roles and groups for the test?

Options:

A.

Create a user

B.

Create a role

C.

Create a group

D.

Impersonation

Question 56

Which tool is used to define relationships between fields in an import set table and a target table?

Options:

A.

Field Transformer

B.

Schema Map

C.

Transform Schema

D.

Transform Map

Question 57

How does ServiceNow match inbound email to existing records?

Options:

A.

Watermark

B.

Record link

C.

Subject line

D.

sys_id

Question 58

While showing a customer their Incident form, they ask to change the Priority field title to display their internal terminology Value. How would you do that?

Choose 2 answers

Options:

A.

Right click on Priority and select Configure Dictionary

B.

Right click on Priority and select Configure Display Settings

C.

Right click on Priority and select Configure Column

D.

Right click on Priority and select Configure Label

Question 59

What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

Options:

A.

Task Escalation Clock

B.

Business Time Remaining

C.

Inactivity Monitor

D.

Service Level Agreements

E.

Response Time Clock

Question 60

Which of the following statements must evaluate to true for a user to pass an Access Control?

Choose 3 answers

Options:

A.

Other matching Access Controls for the records evaluate to true.

B.

Conditions configured in the Access Control must evaluate to true.

C.

The user must be granted access through a business rule.

D.

The user has one of the roles specified in the Required roles related list.

E.

Scripts configured in the Access Control must evaluate to true.

Question 61

Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? (Choose two.)

Options:

A.

source_control

B.

source_control_admin

C.

admin

D.

git_admin

Question 62

Client-side scripts manage what?

Options:

A.

Forms and Forms Fields

B.

Playbook access

C.

Database and backend

D.

User access

Question 63

Which one of the following database operations cannot be controlled with Application Access?

Options:

A.

Update

B.

Delete

C.

Create

D.

Query

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Total 254 questions