ServiceNow CAD Dumps

Flow Designer variables can store record data and complex data using the following data types:

Integer: A whole number that can be used in mathematical operations.

Array: A collection of items that can be accessed by their index or iterated over using a For each action.

String: Any kind of text, such as email addresses or the text contents of a file.

References:

Define and Use Data Types in a Flow (Flow Designer)

Variable data types - Power Automate | Microsoft Learn

Product Documentation | ServiceNow

Application Access is a feature that allows you to control the access level of other application scopes to your application’s data tables. By setting the Accessible from field value to This application scope only, you can restrict the access to your data tables to only your application scope. This means that other application scopes cannot create, read, write, or delete records on your data tables, unless they have explicit permissions through Access Controls or other means.

References:

Application Access

[Application scope]

The statement that is true for this script fragment is that the method returns true if the currently logged in user has the x_my_app_user role or the admin role. The g_user.hasRole() method is a client-side method that checks whether the current user has a specified role or set of roles. If no role is specified, it returns true if the user has any role. If one or more roles are specified, it returns true if the user has any one of the specified roles. However, this method always returns true if the user has the admin role, regardless of the role parameter. Therefore, in this case, the method returns true if the user has either the x_my_app_user role or the admin role. Reference: User Object Cheat Sheet, Checking user permissions

A Display Business Rule has access to the current, g_scratchpad, and GlideSystem objects, but not the previous object. The previous object is only available to Before Business Rules4. References: Business Rule API

The application name is not required to link a ServiceNow application to a Git repository. You only need to provide the URL, user name, and password of the Git repository, as well as the branch name and the authentication type. The application name is automatically generated based on the scope name of your application. Reference: [Link an application to a Git repository]

"Application developers must select an application as their current scope context." development/page/build/applications/task/t_SelectAnAppFromTheAppPicker.html

Comprehensive and Detailed Step-by-Step Explanation:

Understanding Application Scope and Picker:

The Application Picker in ServiceNow allows developers to switch between different applications (scopes).

When you select an application from the Application Picker, the Application Scope is set to that application, enabling you to develop or configure within that scope.

Why Other Options Are Incorrect:

Option A: The Global application does appear in the Application Picker.

Option B: Selecting Global does not set the scope to Incident; it sets the scope to the Global application, which is not restricted by scoped boundaries.

Option D: Selecting an application does indeed set the Application Scope.

References:

ServiceNow Developer Documentation on Application Scope​.

A benefit of creating an Application Properties page for each application you develop is that Application Properties allow a developer or admin to make changes to an application’s behavior without modifying application artifacts. Application Properties are system properties that store configuration information for a specific application. They can be used to control various aspects of the application, such as feature flags, default values, thresholds, or URLs. By creating an Application Properties page, you can group and display all the properties related to your application in one place and make them easy to access and update. This way, you can avoid hard-coding static data in your application code and make your application more flexible and maintainable. Reference: Working with System Properties, Organizing your ServiceNow System Properties

Inbound Action scripts are server-side scripts that run when an email is received by the system. They can use the current object to access the record that is created or updated by the email, and the email object to access the properties and methods of the email message. The previous and event objects are not available in Inbound Action scripts. The producer object is only available in Record Producer scripts, which are used to create records from a service catalog item.

References:

Inbound Action scripts

[Record Producer scripts]

It is possible to change an application’s scope in ServiceNow, either from global to private or from private to global. However, changing the scope of an application may affect its functionality and compatibility with other applications. Therefore, it is recommended to test the application thoroughly before and after changing its scope.

References:

How To Change Application Scope In ServiceNow - YouTube

How to move Custom Scoped Applications bettween instances - ServiceNow

Steps to switch a scoped application from your company’s application repository to update sets - ServiceNow

How to change the application (scope) of a SLA Definition without needing to recreate the SLA Definition - ServiceNow

Advantages of Scoped Applications in ServiceNow - QualityClouds

"If there are no spreadsheets or existing tables to use for your application, you can create and customize a new table." see this quote in link below:

Also see:

Also, no search results if search on "Now Experience Table Creator".

Comprehensive and Detailed Step-by-Step Explanation:

Caller Access Fields:

Accessible from: Defines where the scriptable component (e.g., Script Include) can be accessed, such as "All application scopes" or "This application scope only".

None: Disables access, making the component unavailable for external use.

Caller Restriction: Controls which callers or scripts can access the component.

Why Other Options Are Incorrect:

Option A (Allow Configuration): This is not a valid caller access option.

Option B (Caller Permission) and Option F (Caller Tracking): These are not valid or recognized options in ServiceNow.

References:

ServiceNow Developer Documentation on Caller Access Fields​.

When a ServiceNow instance requests information from a web service, ServiceNow is the web service consumer. A web service consumer is an application that sends requests to a web service provider and receives responses from it. A web service provider is an application that exposes its functionality as web services. A web service publisher is a person or organization that publishes web services for others to use. A web service specialist is a person who has expertise in developing or using web services. Reference: Web services

 Extending an existing table such as the Task table when creating a new application has several benefits, such as:

You can repurpose existing fields by simply changing the label. For example, you can change the Short description field to Summary or Title for your new table.

You can use existing fields with no modifications. For example, you can use the Assigned to, Priority, and State fields for your new table without changing anything.

Existing logic from the parent table will be automatically applied to the new table. For example, you can inherit the Business Rules, Client Scripts, and UI Policies from the Task table for your new table.

The only option that is not true is d) All of the parent table records are copied to the new table. Extending a table does not copy any records from the parent table to the new table. It only creates a new table that inherits the fields and logic from the parent table.

References:

[Extend a table]

[Task table]

Search branch and merge branches are available features in Studio. Search branch allows you to search for a specific branch name or ID in your Git repository. Merge branches allows you to merge changes from one branch to another, resolving any conflicts that may arise. Push to external source control and push to update set are not available features in Studio. Push to external source control is a feature of Source Control Integration, which is a separate application from Studio. Push to update set is a feature of Update Set Previewer, which is also a separate application from Studio. Reference: Studio, Source Control Integration, Update Set Previewer

To link a ServiceNow application to a Git repository, you need to provide the user name, URL, and password of the Git account that hosts the repository12. The URL is the address of the Git repository that you want to link to the application. The user name and password are the credentials that you use to access the Git account. Alternatively, you can use a personal access token instead of a password for increased security3.

References = 1: Link an application to source control - ServiceNow Docs 2: Publish an application to the application repository - ServiceNow 3: Linking an application to Git using a personal access token instead of a password - ServiceNow

 When configuring a REST Message, the Endpoint is:

The URI of the data to be accessed, queried, or modified. This is the correct answer because the Endpoint is the part of the REST Message that specifies the location and the resource of the REST provider. The Endpoint is composed of the base URL and the resource path, which can include query parameters or variables. For example, the Endpoint for a REST Message that retrieves the weather information for a city from a web service could be

The following are not correct definitions of the Endpoint when configuring a REST Message:

The commands to the REST script to stop execution. This is not correct because the commands to the REST script to stop execution are not part of the REST Message, but of the Scripted REST API, which is a feature that allows users to create custom REST endpoints on the ServiceNow platform. The commands to the REST script to stop execution are methods of the RESTAPIResponse object, such as setStatusCode, setError, or complete.

Information about the format of the returned data. This is not correct because the information about the format of the returned data is not part of the Endpoint, but of the HTTP headers or the Accept field of the REST Message. The HTTP headers or the Accept field can be used to specify the content type of the response, such as JSON, XML, or HTML.

The response from the provider indicating there is no data to send back. This is not correct because the response from the provider indicating there is no data to send back is not part of the Endpoint, but of the HTTP status code or the response body of the REST Message. The HTTP status code or the response body can be used to indicate the result of the REST request, such as 200 OK, 404 Not Found, or 500 Internal Server Error. References: REST Messages, Scripted REST APIs

Comprehensive and Detailed Step-by-Step Explanation:

Record Producer Overview:Record Producers in ServiceNow are a way to create records through a simplified user interface. Instead of displaying a typical form, a Record Producer uses a user-friendly UI tailored for quick and intuitive data entry.

Correct Link Type:

The URL (from Arguments) option is used to direct the user to a specific URL, such as the Record Producer interface. You can configure the URL in the module to point to the Record Producer by providing its unique sys_id or name.Example URL:

/catalog.do?sys_id=

Incorrect Options Explained:

Content Page (Option A): This opens a CMS page and is not used for Record Producers.

Script (from Arguments) (Option B): This runs a custom script but does not link directly to a Record Producer.

HTML (from Arguments) (Option D): This is used for rendering custom HTML, not for linking to a Record Producer.

References:

ServiceNow Developer Documentation on Modules and URL Arguments​.

Business Rule is server-side, so it uses GlideSystem API. gs.hasRoleExactly doesn't exist

In a Business Rule, the following returns true if the currently logged in user has the admin role:

gs.hasRole(‘admin’). This is the correct answer because gs is the GlideSystem object, which provides methods for performing system operations, and hasRole is a method that checks if the current user has the specified role. For example, gs.hasRole(‘admin’) will return true if the current user has the admin role, and false otherwise.

The following do not return true if the currently logged in user has the admin role in a Business Rule:

g_form.hasRoleExactly(‘admin’). This is not correct because g_form is the GlideForm object, which provides methods for manipulating forms, and hasRoleExactly is a method that checks if the current user has exactly the specified role and no other roles. For example, g_form.hasRoleExactly(‘admin’) will return true if the current user has only the admin role, and false if the current user has the admin role and any other role.

g_form.hasRole(‘admin’). This is not correct because g_form is the GlideForm object, which provides methods for manipulating forms, and hasRole is a method that checks if the current user has the specified role or any role that contains the specified role. For example, g_form.hasRole(‘admin’) will return true if the current user has the admin role or any role that contains the admin role, such as admin_ui or admin_script.

gs.hasRoleExactly(‘admin’). This is not correct because gs is the GlideSystem object, which provides methods for performing system operations, and hasRoleExactly is not a valid method of the gs object. There is no method that checks if the current user has exactly the specified role and no other roles in the gs object. References: Business Rules, GlideSystem, GlideForm

The syntax used in a Record Producer script to access values from Record Producer form fields is producer.variable_name. A Record Producer is a type of catalog item that allows users to create records on any table from the service catalog. A Record Producer script is a server-side script that runs when a Record Producer is submitted, and can be used to set values or perform actions on the generated record. The producer object is a global object that represents the Record Producer form and its variables. The variable_name is the name of the variable defined in the Record Producer. References: [ServiceNow Docs - Record producers], [ServiceNow Docs - Record producer script]

The Weight field in an Email Notification determines which notification is sent when multiple notifications are triggered for the same record and recipients. Only the notification with the highest weight is sent. A weight value of zero means the notification is always sent when the notification’s When to send criteria is met. A weight value of -1 means that no email should be sent3. References: Email Notification Weight

A possible reason to build a custom app is to fulfill a specific use case on internal processes. For example, you may want to digitize a manual process that is not covered by an existing ServiceNow solution, such as managing inventory, tracking expenses, or scheduling events. Building a custom app on the Now Platform can help you automate workflows, improve data quality, and provide better user experiences. The other options are not valid reasons to build a custom app. To avoid using a code repository like GitHub or GitLab is not a reason to build a custom app, as you can still use source control integration with your custom app development. To create a custom integration for a 3rd party system is not a reason to build a custom app, as you can use integration tools such as IntegrationHub or REST APIs to connect with external systems without creating an app. To replace ServiceNow base tables is not a reason to build a custom app, as it is not recommended to modify or delete base tables that are essential for ServiceNow functionality. Reference: Build Custom Apps in ServiceNow – eBook

Comprehensive and Detailed Step-by-Step Explanation:Inherited fields in ServiceNow are fields that are part of a parent table and automatically become part of child tables through inheritance. This structure is foundational in the ServiceNow data model, ensuring that child tables maintain a consistent relationship with their parent tables.

Here’s why inherited fields cannot be deleted from a child table:

System Design:ServiceNow employs a table inheritance model where child tables derive fields and properties from parent tables. Deleting inherited fields from a child table would break the integrity of the data model, as those fields are shared across multiple tables.

Impact on Functionality:Many inherited fields, such as sys_created_on or sys_updated_by, are integral to the functionality of the platform. Removing them could disrupt workflows, reporting, and auditing capabilities.

Alternative Approach:If you want to hide or restrict access to inherited fields in a child table, you can use ACLs (Access Control Lists) to prevent users from viewing or modifying these fields. Another option is to use UI Policies or Client Scripts to control their visibility on forms.

Developer Note:Attempting to delete inherited fields violates ServiceNow’s core principles of maintaining a robust and unified data structure. The platform enforces these rules to ensure consistent behavior across all tables in the hierarchy.

References:

ServiceNow Developer Documentation on Table Inheritance​.

Best practices outlined on SN Pro Tips regarding scoped application development and table structures​.

The data type of a field determines the format, validation, and display of the field value on a form. When selecting a data type for a field, you should consider the purpose and function of the field. The statements A, C, and D are correct for selecting a data type for a field. For example:

Use the Choice data type to limit options in a field: The Choice data type allows you to create a field that has a predefined set of options for the user to select from. The options can be displayed as a drop-down list, radio buttons, or checkboxes. For example, you can use the Choice data type for a field that indicates the priority of a task.

Use the Phone Number data type to automate phone number data validation: The Phone Number data type allows you to create a field that accepts and validates phone numbers. The field will automatically format the phone number according to the user’s locale and country code. For example, you can use the Phone Number data type for a field that stores the contact number of a user.

Use the string data type for a free-form text field: The string data type allows you to create a field that accepts any text input from the user. The field can have a maximum length of 255 characters. For example, you can use the string data type for a field that captures the short description of an incident.

The statement B is not correct for selecting a data type for a field. There is no Data data type in ServiceNow. To enter the date and time of day, you should use the Date/Time data type. The Date/Time data type allows you to create a field that accepts and displays a date and time value. The field will use a calendar widget and a time picker to help the user enter the value. For example, you can use the Date/Time data type for a field that records the due date of a task.

References:

[Field types]

[Date/Time field type]

See list of triggers on right hand side of this webpage:

The trigger types in Flow Designer are Application, Record, Schedule, and Topic. Outbound Email is not a trigger type, but an action type that can be used in a flow to send an email message1. References: Flow Designer Trigger Types

The following is true for GlideUser (g_user) methods:

Can be used in Client Scripts, UI Policies, and UI Actions. This is true because GlideUser (g_user) methods are part of the client-side scripting APIs that provide information about the current user and the user’s preferences. Client Scripts, UI Policies, and UI Actions are all types of client-side scripts that run in the web browser and manipulate the user interface.

The following are not true for GlideUser (g_user) methods:

Can be used in Client Scripts and UI Policies only. This is false because GlideUser (g_user) methods can also be used in UI Actions, which are another type of client-side scripts that can be triggered by a user’s click on a button, link, or choice.

Can be used in Business Rules only. This is false because GlideUser (g_user) methods cannot be used in Business Rules, which are server-side scripts that run on the ServiceNow platform and manipulate the database. Business Rules use a different API to access the current user information, which is GlideSystem (gs).

Can be used in Business Rules, and Scripts Includes. This is false because GlideUser (g_user) methods cannot be used in Business Rules or Script Includes, which are both server-side scripts. Script Includes are reusable units of code that can be called from any server-side script. Script Includes also use GlideSystem (gs) to access the current user information. References: Client-Side Scripting APIs, GlideUser, Business Rules, Script Includes

 The application development plan is a document that outlines the scope, objectives, deliverables, and timeline of a software project1. It should include the following business requirements and processes:

Data input/output: This describes what data is needed for the application to function, how the data is collected, stored, processed, and displayed, and what outputs are generated by the application2.

Business problem: This defines the problem or opportunity that the application aims to address, the current situation, the desired outcome, and the benefits of the solution3.

Process steps: This details the steps involved in the application development lifecycle, such as planning, designing, testing, deploying, and maintaining the application4.

Users/stakeholders: This identifies the people who will use, benefit from, or influence the application, their roles, responsibilities, and expectations, and how they will be involved in the project5.

References = 1: Application Development Lifecycle: Phases, Steps and Process3 2: Tips for Writing Business Requirements Documents2 3: Business Requirements Document Template: 7 Components1 4: Requirements Development Steps4 5: What is Business Process Documentation?: 10 Easy Steps to5

 The correct combination of statements is a, b, and d. These are possible reasons to build custom applications on ServiceNow:

To replace outdated, inadequate, custom business applications and processes. Building custom applications on ServiceNow can help digitize and automate manual or legacy processes that are not covered by existing ServiceNow solutions. This can improve efficiency, data quality, user experience, and innovation.

To extend service delivery and management to all enterprise departments. Building custom applications on ServiceNow can help provide consistent and scalable services across different functions and teams in the organization. This can enhance collaboration, visibility, productivity, and customer satisfaction.

To extend the value of ServiceNow. Building custom applications on ServiceNow can help leverage the capabilities and benefits of the Now Platform®, such as low-code development tools, workflow automation engine, AI-powered insights, security operations, etc. This can increase agility, resilience, performance, and value.

The statement c is not a valid reason to build custom applications on ServiceNow:

To allow users full access to all ServiceNow tables, records, and fields. Building custom applications on ServiceNow does not imply granting users full access to all data and objects in ServiceNow. Access control rules still apply to custom applications and their components to ensure security and compliance. Reference: Build Custom Apps in ServiceNow – eBook

You must script and configure all required behaviors Provided link has this statement: Extending an existing ServiceNow table means the new table inherits the parent table's columns as well as its business logic.

The following statements apply when extending an existing table:

The parent table’s Access Controls are evaluated when determining access to the new table’s records and fields. This is true because Access Control (ACL) rules are inherited from the parent table to the child table, unless the child table has its own ACL rules that override the parent table’s rules. ACL rules are used to restrict the access to the data and functionality of the ServiceNow platform based on the user’s roles and conditions.

The new table inherits the functionality built into the parent table. This is true because the new table inherits the business logic and the relationships from the parent table, such as Business Rules, Script Includes, UI Actions, UI Policies, and Reference Fields. Business logic and relationships are used to define the behavior and the structure of the data on the ServiceNow platform.

The new table inherits all of the fields from the parent table. This is true because the new table inherits the columns and the attributes from the parent table, such as Field Name, Data Type, Default Value, and Mandatory. Columns and attributes are used to define the properties and the characteristics of the data on the ServiceNow platform.

The following statement does not apply when extending an existing table:

You must script and configure all required behaviors. This is false because you do not have to script and configure all required behaviors when extending an existing table, as some of the behaviors are already inherited from the parent table, as explained above. However, you can script and configure additional or customized behaviors for the new table, such as adding new fields, creating new Business Rules, or modifying existing UI Actions. References: Table Extension, Access Control Rules

 It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. The following are some of the considerations to document as part of the business process:

Business problem. This is the description of the problem or opportunity that the application is intended to address or exploit. It should include the background, context, scope, and objectives of the problem or opportunity.

Data input/output. This is the specification of the data that the application will need to collect, store, manipulate, and display. It should include the data sources, formats, validations, transformations, and integrations of the data.

Users/stakeholders. This is the identification of the users and stakeholders who will be involved in or affected by the application. It should include the roles, responsibilities, expectations, and needs of the users and stakeholders.

Process steps. This is the definition of the steps and activities that the application will perform or support. It should include the inputs, outputs, triggers, conditions, and outcomes of each step or activity.

The following are not some of the considerations to document as part of the business process:

Project schedule. This is the estimation of the time and resources required to complete the application development project. It should include the milestones, deliverables, dependencies, and risks of the project. This is not part of the business process, but part of the project management plan.

Database capacity. This is the measurement of the amount of data that the application will generate and store in the database. It should include the data volume, growth rate, retention policy, and backup strategy of the data. This is not part of the business process, but part of the technical design and architecture of the application.

Available licenses. This is the number and type of licenses that the application will consume or require from the ServiceNow platform. It should include the license model, cost, and allocation of the licenses. This is not part of the business process, but part of the financial and legal aspects of the application. References: Application Development Process, Business Process Analysis

Flow Designer is a graphical tool that allows users to automate processes in ServiceNow without coding. The following are supported by Flow Designer:

Call a subflow from a flow. This is a feature that allows users to invoke a subflow, which is a reusable unit of logic, from a flow. This can help simplify complex flows and avoid duplication of logic.

Use Delegated Developer. This is a feature that allows administrators to delegate the development and maintenance of flows and actions to users who are not administrators. This can help distribute the workload and empower non-admin users to create automations.

Run a flow from a MetricBase Trigger. This is a feature that allows users to trigger a flow based on a MetricBase query, which is a way of analyzing time-series data in ServiceNow. This can help automate actions based on data trends and patterns.

The following is not supported by Flow Designer:

Test a flow with rollback. This is not a feature of Flow Designer, but of Automated Test Framework (ATF), which is a tool that allows users to create and run automated tests on ServiceNow applications and features. ATF supports testing flows with rollback, which means reverting any changes made by the flow during the test execution. References: Flow Designer, Automated Test Framework

Comprehensive and Detailed Step-by-Step Explanation:

Client-Side Debugging Context:Client-side scripts, such as Client Scripts or UI Policies, run in the browser. Debugging these scripts requires tools and methods that interact directly with the client-side environment.

Valid Options for Debugging:

g_form.addInfoMessage():This method displays an informational message on the form, which is useful for providing immediate feedback to the user or debugging purposes. Example:

g_form.addInfoMessage('This is a test message.');

jslog():This method logs messages to the browser's JavaScript console, which is an essential tool for debugging client-side scripts. Example:

jslog('Debugging message: Variable X = ' + x);

Incorrect Options Explained:

gs.addErrorMessage() (Option B): This is a server-side method and cannot be used in client-side scripts.

gs.log() (Option D): Similarly, this is a server-side method and is not applicable for debugging client-side scripts.

References:

ServiceNow Developer Documentation on Client Scripts​.

The Allow configuration Application Access option determines whether users can configure the application tables, such as adding or modifying fields, views, or indexes. The following is true for a table with the Allow configuration option selected:

Out of scope applications can create Business Rules for the table. This is true because the Allow configuration option grants access to the table configuration to any user who has the admin or personalize_dictionary role, regardless of the application scope. This means that users can create Business Rules, which are server-side scripts that run when a record is displayed, inserted, updated, or deleted, for the table from any application.

The following are not true for a table with the Allow configuration option selected:

Only the in scope application’s scripts can create Business Rules for the table. This is false because the Allow configuration option does not restrict the creation of Business Rules to the in scope application, as explained above.

Any user with the application’s user role can modify the application’s scripts. This is false because the Allow configuration option does not grant access to the application scripts, such as client scripts or script includes, to any user who has the application’s user role. To modify the application scripts, users need to have the admin role or the application’s admin role.

Out of scope applications can add new tables to the scoped application. This is false because the Allow configuration option does not allow out of scope applications to add new tables to the scoped application. To add new tables to a scoped application, users need to have the admin role or the application’s admin role and be in the application scope. References: Application Access, Business Rules

The Guided Application Creator (GAC) is a tool that helps you create applications on the ServiceNow platform by guiding you through the steps of defining the data model, user interface, and logic. When using the GAC, you can designate data tables in three ways:

Upload an existing PDF: You can upload a PDF file that contains the table schema and sample data. The GAC will parse the PDF and create the table and fields based on the file content.

Create a new table on the platform: You can create a new table on the platform by specifying the table name, label, and description. You can also add fields, indexes, and relationships to the table using the GAC.

Upload an existing spreadsheet: You can upload a spreadsheet file that contains the table schema and sample data. The GAC will parse the spreadsheet and create the table and fields based on the file content.

The other options are not valid ways to designate data tables when using the GAC. You cannot upload an existing word processing document or use a freeform database. You can use an existing table on the platform, but you cannot designate it as a data table. You can only use it as a reference table for lookup fields.

References:

Guided Application Creator

Create a table from a PDF or spreadsheet

Create a table from scratch

A transform map determines the relationships between fields displaying in an Import Set table and fields in an existing ServiceNow table, such as the Incidents or Users table.

The Automated Test Framework (ATF) is a tool that allows you to create and run automated tests on the ServiceNow platform. The ATF uses test steps to define the actions and validations for each test. The test step that allows you to create a user with specified roles and groups for the test is the Create a user test step. This test step creates a temporary user record that is deleted at the end of the test. You can specify the user name, password, roles, and groups for the user. You can also use the Impersonate a user test step to switch to the created user and perform actions as that user.

The other options are not valid test steps for creating a user. The Create a role and Create a group test steps do not exist in the ATF. To create a role or a group, you need to use the Create a record test step and specify the sys_user_role or sys_user_group table. The Impersonation test step does not create a user, but switches to an existing user.

References:

[Automated Test Framework overview]

[Automated Test Framework test steps]

[Create a user test step]

[Impersonate a user test step]

"By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records."

The statements that must evaluate to true for a user to pass an Access Control are:

Conditions configured in the Access Control must evaluate to true.

The user has one of the roles specified in the Required roles related list.

Scripts configured in the Access Control must evaluate to true.

An Access Control is a rule that determines whether a user can access a particular object or operation in ServiceNow. An Access Control consists of three elements: Conditions, Roles, and Script. Each element specifies a requirement that the user must meet to access the object or operation. If any of these elements return false, the Access Control denies access and stops evaluating the remaining elements. Therefore, for a user to pass an Access Control, all three elements must evaluate to true.

The other statements are not required for a user to pass an Access Control. Other matching Access Controls for the records do not need to evaluate to true, as only one matching Access Control needs to return true for access to be granted. The user does not need to be granted access through a business rule, as business rules are not part of Access Controls and do not affect their evaluation. Reference: Access control rules, Access Controls

The following roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control:

source_control. This is a role that allows users to perform basic source control operations, such as importing an application from a source control repository, updating an application from a source control repository, or committing changes to a source control repository.

admin. This is a role that grants full access to all the features and functions of the ServiceNow platform, including source control operations. Users with this role can also perform advanced source control operations, such as creating or deleting source control repositories, configuring source control properties, or resolving conflicts.

The following roles do not grant access to source control repository operations:

source_control_admin. This is not a valid role in ServiceNow. There is no separate role for source control administration, as this function is included in the admin role.

git_admin. This is not a valid role in ServiceNow. Git is a specific type of source control system that ServiceNow supports, but there is no role dedicated to Git administration. References: Source Control, Source Control Roles

Application Access is a feature that allows you to control the access level of other application scopes to your application’s data tables. You can use Application Access to control the following database operations:

Create: This operation allows the user to create new records on the table. You can enable or disable this operation by selecting or clearing the Can create option.

Delete: This operation allows the user to delete existing records on the table. You can enable or disable this operation by selecting or clearing the Can delete option.

Read: This operation allows the user to view the records on the table. You can enable or disable this operation by selecting or clearing the Can read option.

Write: This operation allows the user to modify the records on the table. You can enable or disable this operation by selecting or clearing the Can write option.

The one database operation that cannot be controlled with Application Access is Query. Query is not an operation, but a method of the GlideRecord class that is used to retrieve records from the database on the server-side. Query is not part of the Application Access rules, but it is affected by the Access Controls and the user’s roles.

References:

Application Access

[GlideRecord methods]