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ServiceNow CIS-EM Dumps

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Total 92 questions

Certified Implementation Specialist-Event Management Exam Questions and Answers

Question 1

A customer informs you that they already have monitoring and event management tools.

Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

Options:

A.

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

B.

ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

C.

ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

D.

ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.

E.

ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

Question 2

What is one of the main benefits of using Event Management and Operational Intelligence?

Options:

A.

To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.

B.

To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.

C.

To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.

D.

To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

Question 3

What would be the primary use case for creating Javascripts in Event Management?

Options:

A.

To create a customized pull connector to retrieve events on behalf of an event source

B.

To automatically populate the Configuration Management Database (CMDB)

C.

To parse a nodename out of your raw event data in an event rule

D.

To run as part of a remediation workflow for IT alerts that fail to execute

Question 4

How would you interpret the following data in the Operational Intelligence Insights Explorer?

as

Options:

A.

win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

B.

win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies

C.

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

D.

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

Question 5

Which are recommended best practices for Event Management? (Choose three.)

Options:

A.

Filter out events on ServiceNow Instance for easier consolidation and aggregation.

B.

Promote all events to alerts during initial implementation until you fully understand which should be ignored.

C.

Filter out events at source rather than in the ServiceNow instance.

D.

Base-line “normal-state” events to filter out background noise.

E.

Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

Question 6

You have an event that needs to be bound to a non-host CI.

Which attribute needs to be removed from the Transform and Compose tab?

Options:

A.

Source Instance

B.

Metric Name

C.

Node

D.

Resource

Question 7

When creating event rules, is it best practice to create:

Options:

A.

Two rules for every event

B.

As many rules as possible

C.

As few rules as possible

D.

One rule for every event

Question 8

What missing attribute would cause an event to have a state of Error?

Options:

A.

Metric Name

B.

Source

C.

Classification

D.

Node

E.

Severity

Question 9

During CI binding, CI matching is done using which two fields? (Choose two.)

Options:

A.

Message Key

B.

Additional Information

C.

Source

D.

Node

Question 10

What is Event Management licensing based on?

Options:

A.

The number of unique nodes that can send events to the instance

B.

The number of connectors and listeners it will collect data from

C.

The number of connectors it will collect data from

D.

The number of CIs in the CMDB that it will be monitoring

Question 11

Where can you look to determine what event rule created an alert? (Choose two.)

Options:

A.

Alert Activity

B.

Event Additional Information

C.

Event Processing Notes

D.

Alert Message Key

E.

Alert Source

Question 12

In the event table, which field maps the external attributes from the target system?

Options:

A.

Resource

B.

Description

C.

Source

D.

Additional Information

Question 13

During processing of the event and if the event Severity is blank, the state of the event is set to:

Options:

A.

Ready

B.

Ignored

C.

Error

D.

Processing

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Total 92 questions